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-   -   Phatservers? WTF (https://gfy.com/showthread.php?t=806241)

xxweekxx 02-09-2008 12:12 PM

Phatservers? WTF
 
ive been trying to get someone there for a week now.. no ICQ answers, no phone answers.. whats going on? jeez

Sly 02-09-2008 12:14 PM

Who are you contacting on ICQ? I haven't seen an email from you either. My number is 147479144, I'm taking off in about 10 minutes but will be around later if I miss you now.

kmanrox 02-09-2008 12:14 PM

have you tried email? its a great invention.. Al Gore was part of the founding of it... i get answered at phatservers in a few minutes every time...

polish_aristocrat 02-09-2008 12:15 PM

Phatservers = top notch company

Sly = stand up bro


must be your fault....

Sly 02-09-2008 12:17 PM

Quote:

Originally Posted by polish_aristocrat (Post 13759264)
Phatservers = top notch company

Sly = stand up bro


must be your fault....

I'm not stand up at all.

webair 02-09-2008 12:19 PM

Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!

dougeetx 02-09-2008 12:20 PM

Sly...do yall offer cpanel?

polish_aristocrat 02-09-2008 12:20 PM

Quote:

Originally Posted by Sly (Post 13759258)
I haven't seen an email from you either.

on a side note, such statements always amaze me
unless you know that guy, how do you know he didn't send you e-mails?
it's not that people sign their e-mails with their GFY nicknames...

edit: talking in general, not about this particular issue here :2 cents:

polish_aristocrat 02-09-2008 12:21 PM

Quote:

Originally Posted by Sly (Post 13759270)
I'm not stand up at all.

well, OK, but at least you're a bro :winkwink:

Sly 02-09-2008 12:22 PM

Quote:

Originally Posted by polish_aristocrat (Post 13759280)
on a side note, such statements always amaze me
unless you know that guy, how do you know he didn't send you e-mails?
it's not that people sign their e-mails with their GFY nicknames...

edit: talking in general, not about this particular issue here :2 cents:

I have answered every single email this week. Thats how I know.

Sly 02-09-2008 12:24 PM

Quote:

Originally Posted by dougeetx (Post 13759278)
Sly...do yall offer cpanel?

We don't care for the actual software CPanel, instead we offer www.directadmin.com as a better solution. You can take a free demo on their site.

Also, this month, free first month of virtual and shared packages, so you can test it out and see what you think.

Sly 02-09-2008 12:26 PM

I have to take off for now. Email me with questions: [email protected]

If I don't reply, its because I didn't receive the email. Unfortunately email can be sketchy.

Barefootsies 02-09-2008 12:29 PM

Quote:

Originally Posted by polish_aristocrat (Post 13759285)
well, OK, but at least you're a bro :winkwink:

:1orglaugh:1orglaugh

xxweekxx 02-09-2008 12:42 PM

i got sly.. thread closed..

baddog 02-09-2008 12:47 PM

Quote:

Originally Posted by Sly (Post 13759299)
We don't care for the actual software CPanel, instead we offer www.directadmin.com as a better solution. You can take a free demo on their site.

He meant as a MUCH better solution. :2 cents:

18teens 02-09-2008 11:23 PM

Quote:

Originally Posted by webair (Post 13759274)
Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!

Has anyone at Webair support ever heard of an even newer invention called e-mail. It's quite useful too.

You might try checking your support tickets and e-mails from unhappy customers once in awhile in between spamming GFY.

Try to fix what's making your current customers so unhappy with your service before going after more unhappy customers.

Phatservers, on the other hand, always answers support tickets and e-mails within minutes.

uno 02-10-2008 12:40 AM

Quote:

Originally Posted by Sly (Post 13759270)
I'm not stand up at all.

:1orglaugh:1orglaugh

Barefootsies 02-10-2008 12:43 AM

Quote:

Originally Posted by 18teens (Post 13761041)
Has anyone at Webair support ever heard of an even newer invention called e-mail. It's quite useful too.

You might try checking your support tickets and e-mails from unhappy customers once in awhile in between spamming GFY.


Try to fix what's making your current customers so unhappy with your service before going after more unhappy customers.

true dat!

Quote:

Originally Posted by 18teens (Post 13761041)
Phatservers, on the other hand, always answers support tickets and e-mails within minutes.

:thumbsup

spunkmaster 02-10-2008 01:10 AM

Quote:

Originally Posted by xxweekxx (Post 13759250)
ive been trying to get someone there for a week now.. no ICQ answers, no phone answers.. whats going on? jeez

I emailed their support on an issue last night about 11 PM and they replied in about 10 minutes ?

Elli 02-10-2008 01:12 AM

I've received answers to support tickets within 30 minutes, even the ones I've sent at 2am. Phatservers rocks :)

Babaganoosh 02-10-2008 01:28 AM

This thread just motivated me to sign up for a little $20 virtual account for a couple of little blogs I have been working on starting. Been wanting to move them away from my porn servers in case any of my readers get inquisitive.

Darkhorse 02-10-2008 01:48 AM

Quote:

Originally Posted by Sly (Post 13759299)
instead we offer www.directadmin.com as a better solution.

Directadmin rocks, hadn't used it before using you guys but wouldn't use anything else now:)

AmateurMax 02-10-2008 01:53 AM

Yeah, I gotta stand up for Phat servers. They put up with me and my anal requests for a server install this week. Their average ticket response via email is about 5 minutes, and we're talking 5 minutes NO MATTER WHAT. Not sure what your problem/issue was.

georgeyw 02-10-2008 02:08 AM

Quote:

Originally Posted by webair (Post 13759274)
Has anyone on the board ever heard of that new invention called the telephone! It's quite useful!

Ever heard of a thing called email? Not all of us live in the same town let alone country as our host :2 cents:

@ thread starter - i never wait more than 15 to 20 mins to get a reply from email...

SexualDragon 02-10-2008 06:42 AM

I too use Phatservers and never had a problem.
e-mails answered quickly.

fuzebox 02-10-2008 07:38 AM

Quote:

Originally Posted by Sly (Post 13759270)
I'm not stand up at all.

You're so modest :(

Babaganoosh 02-10-2008 10:33 AM

Quote:

Originally Posted by fuzebox (Post 13761745)
You're so modest :(

:1orglaugh:1orglaugh

Nope...not modesty.


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