Too Much Media / Carma Support - GoFuckYourself.com

tombarr · 01-29-2008, 09:12 AM

Anyone have an emergency contact for TMM concerning Carma?

We never seem to get them on the phone and we need emergency support...

ICQ? Secret Phone number?

We've tried email...but what the hell good is email in an emergency.....except for National Net. I think they are the only ones on the server side that actually act quickly on support tickets.

RomaCash · 01-29-2008, 09:20 AM

if you are the customer, use their TT system.

if not - they have a contact page:
http://www.toomuchmedia.com/corporate/contact.html

TarPy · 01-29-2008, 09:22 AM

http://clients.toomuchmedia.com/

tombarr · 01-29-2008, 09:40 AM

Thanks, we've used the TT system before. The issue is for emergency support. One would think emergency support would be available either by telephone or live monitoring of their TT system. Telephone always leads to voice mail. TT's sometimes go unanswered for hours if not a day or more over the weekend. What good is that if your members area is down and members are cancelling and you are getting notices from your biller that customers are complaining?

Thanks for the replies. Got an ICQ from another board. They are now taking care of the issue.

charlieb · 01-29-2008, 10:48 AM

Please Call 732-385-1536

MrVids · 01-29-2008, 10:50 AM

an interesting question, i've never had an emergency outside of normal hours so I can't say, but their ticketing support has always been top shelf for me

01-29-2008, 09:12 AM	#1
tombarr Confirmed User Join Date: Jul 2003 Location: Los Angeles Posts: 320	Too Much Media / Carma Support Anyone have an emergency contact for TMM concerning Carma? We never seem to get them on the phone and we need emergency support... ICQ? Secret Phone number? We've tried email...but what the hell good is email in an emergency.....except for National Net. I think they are the only ones on the server side that actually act quickly on support tickets. __________________ Gay Paycheck Clickx Network Hard Link Trades, Blog Roll Trades - 110 Straight and 40 Gay Niches

01-29-2008, 09:20 AM	#2
RomaCash Confirmed User Join Date: Dec 2007 Location: Earth Planet Posts: 213	if you are the customer, use their TT system. if not - they have a contact page: http://www.toomuchmedia.com/corporate/contact.html __________________ PORNUPLOAD.COM Free Traffic & Easy $$$money$$$ making service!

01-29-2008, 09:22 AM	#3
TarPy Confirmed User Industry Role: Join Date: Mar 2002 Posts: 758	http://clients.toomuchmedia.com/ __________________ Not Working

01-29-2008, 09:40 AM	#4
tombarr Confirmed User Join Date: Jul 2003 Location: Los Angeles Posts: 320	Thanks, we've used the TT system before. The issue is for emergency support. One would think emergency support would be available either by telephone or live monitoring of their TT system. Telephone always leads to voice mail. TT's sometimes go unanswered for hours if not a day or more over the weekend. What good is that if your members area is down and members are cancelling and you are getting notices from your biller that customers are complaining? Thanks for the replies. Got an ICQ from another board. They are now taking care of the issue. __________________ Gay Paycheck Clickx Network Hard Link Trades, Blog Roll Trades - 110 Straight and 40 Gay Niches

01-29-2008, 10:48 AM	#5
charlieb Confirmed User Join Date: Jul 2004 Location: US Posts: 344	Please Call 732-385-1536

01-29-2008, 10:50 AM	#6
MrVids i am a meat popsicle Industry Role: Join Date: Jan 2005 Location: Seattle, WA Posts: 1,070	an interesting question, i've never had an emergency outside of normal hours so I can't say, but their ticketing support has always been top shelf for me