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Old 01-29-2008, 08:19 AM   #1
GooSearch
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webair and ccbill issues - anyone else?

i got off the phone today yelling at ccbill about them writing to the password file at webair.. they tell me it is a problem with webair . they said "ccbill says webair is passing a non ascii character back to ccbill in the response and they are aware of the problem and we are not the only customer having this issue"

i have spent days between ccbill and webair support trying to get this fixed...
is anyone else hosting with webair and using ccbill on this board having this same problem as ccbill has told me we are not alone in this.. just trying to get answers and support from both sides are not much help
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Old 01-29-2008, 08:25 AM   #2
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Insert 10 webair trolls giving thumbs up to webair.
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Old 01-29-2008, 08:37 AM   #3
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Insert 10 webair trolls giving thumbs up to webair.
I love webair
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Old 01-29-2008, 08:43 AM   #4
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Never heard of that problem before... shouldt be to fucking hard to fix
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Old 01-29-2008, 08:49 AM   #5
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cause webair is teh suck
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Old 01-29-2008, 08:53 AM   #6
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What did webair say when you contacted them?
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Old 01-29-2008, 09:24 AM   #7
GooSearch
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What did webair say when you contacted them?
WG
at first they had said they had fixed the problem but it has continued and then the support guy i have on it now says he has never heard of the problem..

dean from ccbill says he has spoken to webair about it before... i just want it fixed

all because ccbill says webair is passing a non ascii character back to ccbill in the response
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Old 01-29-2008, 09:32 AM   #8
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just an FYI

my boss is wayyyyyyyyyyyyyy happier with webair then our last host.. just need to get this cleaned up
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Old 01-29-2008, 09:38 AM   #9
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just an FYI

my boss is wayyyyyyyyyyyyyy happier with webair then our last host.. just need to get this cleaned up

Happier than his last host and he can't process with ccbill because of the host? LMAO.... That sounds kinda funny in a sad way.
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Old 01-29-2008, 09:39 AM   #10
GooSearch
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Happier than his last host and he can't process with ccbill because of the host? LMAO.... That sounds kinda funny in a sad way.

we had alotof problems with the last host.. so far everything with webair has been great .. but this
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Old 01-29-2008, 09:52 AM   #11
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I am afraid Dean was correct in his assessment and that should certainly resolve the situation. CCBill and Webair have worked together on many occasions and as far as I know there hasn't been any situation we could not resolve. If you would like we would be happy to get a conference call going so we can sort this out for you.

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Old 01-29-2008, 09:55 AM   #12
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Have the same problem for over a month now.
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Old 01-29-2008, 10:06 AM   #13
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we had alotof problems with the last host.. so far everything with webair has been great .. but this
dreamhost or the equivalent ... you can only move up ... when you are that low...
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Old 01-29-2008, 10:09 AM   #14
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Do you have webairs new security system installed, maybe this is causing an issue ?
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Old 01-29-2008, 10:11 AM   #15
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Why do you have secure data on a shared server?
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Old 09-30-2008, 01:19 PM   #16
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I'm with webair and ccbill and have never heard of the problem myself...
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Old 09-30-2008, 01:34 PM   #17
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This post is from jan =))
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