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Old 11-26-2007, 08:45 AM   #1
Shap
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:mad NetCash what do we have to do to get a reply?

We've been trying to get some information regarding our account for a few weeks now. At first we received replies that they'd get back to us. Then we stopped receiving replies all together. We've called, emailed and icqed and we are still waiting. It's been weeks. Who can we contact there to get something done today. I'm seriously fed up of waiting especially when it is concerning $$$.
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Old 11-26-2007, 08:52 AM   #2
Barefootsies
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:2cents

They outsourced customer service to epass

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Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
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Old 11-26-2007, 09:27 AM   #3
Shap
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They outsourced customer service to epass

Seems that way.
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Old 11-26-2007, 09:29 AM   #4
tranza
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That's no good... Here's a bump for you Shap...
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Old 11-26-2007, 09:34 AM   #5
MiLo
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Bump for my man Shap.
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Old 11-26-2007, 09:38 AM   #6
MediumPimpin
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Never heard of them, have they been around a while?
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Old 11-26-2007, 10:18 AM   #7
TheAmericanCannibal
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Sorry to hear that Shap-

I am even more sorry that Pure Vanilla failed...
You were doing great with Pv.
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Old 11-26-2007, 10:32 AM   #8
MaDalton
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i always asked myself if the hassle with all these alternative billing solutions that disappear with your money after 6-9 months is really worth it
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Old 11-26-2007, 10:42 AM   #9
Axeman
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Bump for Shap
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Old 11-26-2007, 11:01 AM   #10
The Adult Broker
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Hi Shap, I will let the owner Peter know right now.

Nice to see you in Florida and hope to see you in Vegas as well.

Happy holidays! We will get your $$$ squared away asap
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Old 11-26-2007, 11:07 AM   #11
NetCashJoe
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Hey Shap,

I just left you a voicemail message. Please give me a call (862-202-0846) when you get a chance. Thanks.
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Old 01-17-2008, 02:01 PM   #12
owl7
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NetCash!!!!??? what do we have to do to get a reply!?

are there any chance to get reply from them???!!!!
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Old 01-17-2008, 02:18 PM   #13
owl7
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bump again
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Old 01-17-2008, 02:36 PM   #14
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are there any chance to get reply from them???!!!!
It's just after Vegas, I'm sure they will get back to you as they always do with me when I have a ? or concern.
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Old 01-17-2008, 02:44 PM   #15
Daruma
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It's just after Vegas, I'm sure they will get back to you as they always do with me when I have a ? or concern.
original post was well before the show..
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Old 01-17-2008, 02:58 PM   #16
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original post was well before the show..
I saw that, I was replying to owl7's post
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Old 01-18-2008, 06:39 AM   #17
owl7
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bump... its 11 days since last reply from them.
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Old 01-19-2008, 08:05 AM   #18
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Just for the record we've been taken care of.
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Old 01-22-2008, 01:58 PM   #19
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Hey wonder if I can get a response back from Netcash

Filled out paper work for our site www.allxxxclips.com as Joe assured me they could get everything set for us to start processing.

Filled out paperwork and sent them all of it including our personal information.

So far nothing. Before ICQ crapped out on me Joe was telling me that Visa was backlogged bla blah blah...

I have tried calling for about last week and 1/2 to both Joe's number as well as Peters # but no response no nothing...

I guess submitting paperwork On Dec 10th and not hearing nothing back today on Jan 22nd would be a sure bet I need to find a processor who can actually get the job done and return phones call in a timely manner.
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Old 01-22-2008, 06:27 PM   #20
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Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]
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Old 01-22-2008, 06:33 PM   #21
TheAmericanCannibal
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Originally Posted by netcashpete View Post
Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]
Hi Peter
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Old 01-22-2008, 06:38 PM   #22
sunshynevideo
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Peter

I called you last week as well as this afternoon as you can see by my phone log below

Placed Calls
Date Time To Duration (hh:mm:ss)
Jan 22, 2008 03:45 PM 191440**** 00:02:00

Quote:
Originally Posted by netcashpete View Post
Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]
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Old 01-22-2008, 07:08 PM   #23
netcashpete
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Shap what number are you calling me at, I think you may have the wrong number.
My name is Peter Kusner and I am the new president of NetCash you can reach me at [email protected] or call my Cleveland Office at 440-605-9600 ext 103 after 9 A.M. Tomorrow morning.
Thanks,
Peter
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Old 01-22-2008, 07:13 PM   #24
AlienQ - BANNED FOR LIFE
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Old 01-22-2008, 08:18 PM   #25
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Hey Sunshyne... let me know if you need anything as well. Looks like Shap you are in good shape.

info in sig
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