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-   -   NetCash what do we have to do to get a reply? (https://gfy.com/showthread.php?t=787433)

Shap 11-26-2007 08:45 AM

NetCash what do we have to do to get a reply?
 
We've been trying to get some information regarding our account for a few weeks now. At first we received replies that they'd get back to us. Then we stopped receiving replies all together. We've called, emailed and icqed and we are still waiting. It's been weeks. Who can we contact there to get something done today. I'm seriously fed up of waiting especially when it is concerning $$$.

Barefootsies 11-26-2007 08:52 AM

They outsourced customer service to epass

:Oh crap

Shap 11-26-2007 09:27 AM

Quote:

Originally Posted by Barefootsies (Post 13422055)
They outsourced customer service to epass

:Oh crap

Seems that way.

tranza 11-26-2007 09:29 AM

That's no good... Here's a bump for you Shap...

MiLo 11-26-2007 09:34 AM

Bump for my man Shap.

MediumPimpin 11-26-2007 09:38 AM

Never heard of them, have they been around a while?

TheAmericanCannibal 11-26-2007 10:18 AM

Sorry to hear that Shap-

I am even more sorry that Pure Vanilla failed...
You were doing great with Pv.

MaDalton 11-26-2007 10:32 AM

i always asked myself if the hassle with all these alternative billing solutions that disappear with your money after 6-9 months is really worth it

Axeman 11-26-2007 10:42 AM

Bump for Shap

The Adult Broker 11-26-2007 11:01 AM

Hi Shap, I will let the owner Peter know right now.

Nice to see you in Florida and hope to see you in Vegas as well.

Happy holidays! We will get your $$$ squared away asap

NetCashJoe 11-26-2007 11:07 AM

Hey Shap,

I just left you a voicemail message. Please give me a call (862-202-0846) when you get a chance. Thanks.

owl7 01-17-2008 02:01 PM

NetCash!!!!??? what do we have to do to get a reply!?
 
are there any chance to get reply from them???!!!!

owl7 01-17-2008 02:18 PM

bump again

Jman 01-17-2008 02:36 PM

Quote:

Originally Posted by owl7 (Post 13663067)
are there any chance to get reply from them???!!!!

It's just after Vegas, I'm sure they will get back to you as they always do with me when I have a ? or concern.

Daruma 01-17-2008 02:44 PM

Quote:

Originally Posted by Jean-Francois (Post 13663227)
It's just after Vegas, I'm sure they will get back to you as they always do with me when I have a ? or concern.

original post was well before the show..

Jman 01-17-2008 02:58 PM

Quote:

Originally Posted by Daruma (Post 13663270)
original post was well before the show..

I saw that, I was replying to owl7's post :thumbsup

owl7 01-18-2008 06:39 AM

bump... its 11 days since last reply from them.

Shap 01-19-2008 08:05 AM

Just for the record we've been taken care of.

sunshynevideo 01-22-2008 01:58 PM

Hey wonder if I can get a response back from Netcash

Filled out paper work for our site www.allxxxclips.com as Joe assured me they could get everything set for us to start processing.

Filled out paperwork and sent them all of it including our personal information.

So far nothing. Before ICQ crapped out on me Joe was telling me that Visa was backlogged bla blah blah...

I have tried calling for about last week and 1/2 to both Joe's number as well as Peters # but no response no nothing...

I guess submitting paperwork On Dec 10th and not hearing nothing back today on Jan 22nd would be a sure bet I need to find a processor who can actually get the job done and return phones call in a timely manner.

netcashpete 01-22-2008 06:27 PM

Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]

TheAmericanCannibal 01-22-2008 06:33 PM

Quote:

Originally Posted by netcashpete (Post 13684693)
Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]

Hi Peter

sunshynevideo 01-22-2008 06:38 PM

Peter

I called you last week as well as this afternoon as you can see by my phone log below

Placed Calls
Date Time To Duration (hh:mm:ss)
Jan 22, 2008 03:45 PM 191440**** 00:02:00

Quote:

Originally Posted by netcashpete (Post 13684693)
Hello all,
I am Peter Kusner the new President of NetCash and I will do what ever it take to get things going straight. Please feeel free to call me at my office or email me.
Please do not hesitate to contact me

[email protected]


netcashpete 01-22-2008 07:08 PM

Shap what number are you calling me at, I think you may have the wrong number.
My name is Peter Kusner and I am the new president of NetCash you can reach me at [email protected] or call my Cleveland Office at 440-605-9600 ext 103 after 9 A.M. Tomorrow morning.
Thanks,
Peter

AlienQ - BANNED FOR LIFE 01-22-2008 07:13 PM

http://www.indygear.com/gear/images/Whip5.jpg

:1orglaugh

The Adult Broker 01-22-2008 08:18 PM

Hey Sunshyne... let me know if you need anything as well. Looks like Shap you are in good shape.

info in sig


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