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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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01-21-2008, 10:21 AM
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#1 |
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Confirmed User
Join Date: Sep 2001
Location: Boston
Posts: 4,873
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My laptop CD broke should I take it back to BestBuy?
Anyone know if bestbuy warranty returns is worth going thru?
I bought a new sony on a special before Xmas its all working great except the cd/DVD has given up. I didn't purschase any extended warranty but if I take it back it should be coverred? The problem is if I take it back are they going to send it to sony? I can't be arsed to wait for it to be repaired + risk someone running recovery CD's / formatting the drive and losing my data. I fixed my other VAIO drive before I'd rather just order a new one on EBAY for $50 and put it in myself but realy it should be coverred |
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01-21-2008, 11:31 AM
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#2 |
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Confirmed User
Industry Role:
Join Date: May 2007
Posts: 7,348
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They'll probably send it back to sony. You might as well just cut BB out and contact sony directly.
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01-21-2008, 11:32 AM
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#3 |
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Affiliate
Join Date: Jul 2004
Posts: 28,735
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call them...
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M&A Queen |
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01-21-2008, 11:35 AM
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#4 |
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Carpe Visio
Industry Role:
Join Date: Jul 2002
Location: New York
Posts: 43,064
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If you bought the extended warranty, back up your files and take it back.
That's a replacement warranty and they'll just give you a new unit (granted it's in stock). |
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01-21-2008, 11:36 AM
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#5 |
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Confirmed User
Join Date: Jan 2006
Location: The Valley
Posts: 7,412
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If it's within 30 days, and you have a receipt, they'll replace it - or even refund you the cost outright. Just means standing in line for a few at customer Service.
Beyond that, yeah - call them...
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-D. ICQ: 202-96-31 |
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