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-   -   My laptop CD broke should I take it back to BestBuy? (https://gfy.com/showthread.php?t=801257)

s9ann0 01-21-2008 10:21 AM

My laptop CD broke should I take it back to BestBuy?
 
Anyone know if bestbuy warranty returns is worth going thru?
I bought a new sony on a special before Xmas its all working great except the cd/DVD has given up.

I didn't purschase any extended warranty but if I take it back it should be coverred?

The problem is if I take it back are they going to send it to sony?
I can't be arsed to wait for it to be repaired + risk someone running recovery CD's / formatting the drive and losing my data.

I fixed my other VAIO drive before I'd rather just order a new one on EBAY for $50 and put it in myself but realy it should be coverred

dav3 01-21-2008 11:31 AM

They'll probably send it back to sony. You might as well just cut BB out and contact sony directly.

Violetta 01-21-2008 11:32 AM

call them...

candyflip 01-21-2008 11:35 AM

If you bought the extended warranty, back up your files and take it back.

That's a replacement warranty and they'll just give you a new unit (granted it's in stock).

D 01-21-2008 11:36 AM

If it's within 30 days, and you have a receipt, they'll replace it - or even refund you the cost outright. Just means standing in line for a few at customer Service.

Beyond that, yeah - call them...


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