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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-19-2008, 05:49 PM   #1
Validus
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Anybody have experience with Oakley support?

Just wondering, bought a pair of goggles, got a problem with the inner lens.

Anybody have experience with their support? Good customer service? Bad?
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Old 01-19-2008, 05:51 PM   #2
fuzebox
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Nothing but good experiences with replacements
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Old 01-19-2008, 05:54 PM   #3
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Nothing but good experiences with replacements
Oh cool. That makes me feel better, they cost be 200 bucks.

Lets see what service i get, but its always good to hear positive feedback from others.
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Old 01-19-2008, 06:11 PM   #4
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They have great support!
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Old 01-19-2008, 06:14 PM   #5
iMind
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My wifes fat ass friend sat on my glasses and I called oakley
They said they'd fix them as long as they didn't look like a truck ran over them, which they pretty much did cause this bitch was pretty fat.

Anyway, I took a chance and sent them in, a week or two later a brand new set of shades arrived, along with new bag and shammy that I hadn't sent in with the shades
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Old 01-19-2008, 06:18 PM   #6
stickyfingerz
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Speaking of warranties. I had one of my 22" samsungs die 2 days ago. Figured I was fucked buying new one, but called Samsung gave them numbers off the back, and replacement is on its way. Didnt even make me track down the receipt. Not happy it died, but shit happens. Sucks working on only 1 monitor right now though..
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Old 01-19-2008, 06:24 PM   #7
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Ah good stuff. I am looking forward to hearing from them.
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Old 01-19-2008, 06:38 PM   #8
DBS.US
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To Speak to a Telesales Representative or to get a Return Authorization:
1.800.431.1439
To Place a Warranty Claim Through Customer Service:
1.800.403.7449
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[email protected]
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Old 01-19-2008, 06:43 PM   #9
Validus
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To Speak to a Telesales Representative or to get a Return Authorization:
1.800.431.1439
To Place a Warranty Claim Through Customer Service:
1.800.403.7449
E-mail Address:
[email protected]
Monday - Friday: 6am to 6pm (PST)
Saturday: 7am to 4pm (PST)
Sunday: Closed
Thanks a bunch... I emailed [email protected] ... better wait and see what they say. I attached pictures.
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