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Old 01-03-2008, 03:58 AM   #1
ichauch
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webair = cheaters

Read this if you have recently upgraded your memory or plan to host dedicated with webair.

My server's memory was upgraded to 2GB some weeks ago.
When checking on the server's memory a week or two after the memory was upgraded, I must find that the server does not use the additional RAM.
I'm stuck with 1GB, because of a memory limit in Debian. Debian's kernel needs to be recompiled before it can use the additional memory.

Now, what makes me mad is that their hosting plans all state that the server's memory can be upgraded to 8GB.
And what upsets me even more is that the support technician just put the memory in, without notifying me that the additional RAM is not going to be used at all. I had to find that out myself.

MAJOR SCREW-UP!

So if you had your server's memory upgraded, or host with webair in general, make sure to check that the additional memory they put into your server can actually be used!
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Old 01-03-2008, 04:00 AM   #2
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You win the biggest idiot of the year award on GFY, now go fuck yourself
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Old 01-03-2008, 04:07 AM   #3
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Old 01-03-2008, 04:10 AM   #4
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Unlike you BadBoy_Dave I did some checking before I opened my mouth on the subject.

Actually BadBoy_Dave,

It seems that "You win the biggest idiot of the year award on GFY, now go fuck yourself"

http://www.debian-administration.org...tian/weblog/10


.
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Old 01-03-2008, 04:16 AM   #5
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Old 01-03-2008, 04:18 AM   #6
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Holy crap, what a funny little man.
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Old 01-03-2008, 04:21 AM   #7
ichauch
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Look at the big webair sig of the person who insults me.

All I'm doing is warning people.

The issue is described in this article.
http://www.linux.com/feature/119287
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Old 01-03-2008, 04:24 AM   #8
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Quote:
Originally Posted by ichauch View Post
Look at the big webair sig of the person who insults me.

All I'm doing is warning people.

The issue is described in this article.
http://www.linux.com/feature/119287
Why are you ordering additional RAM for your server if you don't know how your server works?
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Old 01-03-2008, 04:30 AM   #9
ichauch
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That's their problem. Their hosting plans say they allow the memory to be upgraded to 8GB. I don't need to know "how the server works" in this case.
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Old 01-03-2008, 04:45 AM   #10
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Originally Posted by ichauch View Post
That's their problem. Their hosting plans say they allow the memory to be upgraded to 8GB. I don't need to know "how the server works" in this case.
If their plans say the machines can be upgraded to 8GB then technically, they are right.

Now:
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Old 01-03-2008, 04:49 AM   #11
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What kind of limitation is 2gigs?! That's so little.
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Old 01-03-2008, 04:50 AM   #12
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What kind of limitation is 2gigs?! That's so little.
WG
what are you doing up ?
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Old 01-03-2008, 04:53 AM   #13
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Technically that means functional memory upgrade... ^^

I guess thats what you meant to say Enemator...



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Old 01-03-2008, 04:58 AM   #14
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Originally Posted by Balalsubturfyooj View Post
Actually BadBoy_Dave,

It seems that "You win the biggest idiot of the year award on GFY, now go fuck yourself"

http://www.debian-administration.org...tian/weblog/10


.
You get a cookie
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Old 01-03-2008, 05:00 AM   #15
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Originally Posted by Balalsubturfyooj View Post
Technically that means functional memory upgrade... ^^

I guess thats what you meant to say Enemator...



.
Those are your words, not theirs..
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Old 01-03-2008, 05:02 AM   #16
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You get a cookie
An excessively witty remark from you, not bad!

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Old 01-03-2008, 07:24 AM   #17
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webair rocks!
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Old 01-03-2008, 09:24 AM   #18
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is this the thread where everyone either sucks webair's cock or bashes the guy who had a beef with them?
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Old 01-03-2008, 09:29 AM   #19
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How can a guy check whether servers memory is fully used?
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Old 01-03-2008, 09:31 AM   #20
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congrats to the winners?
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Old 01-03-2008, 09:41 AM   #21
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Quote:
Originally Posted by ichauch View Post
Read this if you have recently upgraded your memory or plan to host dedicated with webair.

My server's memory was upgraded to 2GB some weeks ago.
When checking on the server's memory a week or two after the memory was upgraded, I must find that the server does not use the additional RAM.
I'm stuck with 1GB, because of a memory limit in Debian. Debian's kernel needs to be recompiled before it can use the additional memory.

Now, what makes me mad is that their hosting plans all state that the server's memory can be upgraded to 8GB.

So if you had your server's memory upgraded, or host with webair in general, make sure to check that the additional memory they put into your server can actually be used!
All of our new dedicated server plans can be upgraded to at least 8GB RAM (some to 32GB). The issue above is a mix OS/software limitation. I don't see any contact info in your GFY profile so please contact me at your earliest convenience so I can have this resolved for you in a timely manner.
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Old 01-03-2008, 10:05 AM   #22
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Webair hosts half my income. They are solid. The support is second to none IMHO.
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Old 01-03-2008, 10:35 AM   #23
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So I guess the question is what constitutes a memory upgrade... if the memory is in the machine or if it actually benefits.. haha...

interesting.
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Old 01-03-2008, 10:39 AM   #24
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cheaters? lol that's pretty hard word... man... webair is really one of the best and their support rocks and that is not only my opinion as far as I know.. ...just give them a call and they will took care about you... and relax man!
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Old 01-03-2008, 10:45 AM   #25
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Originally Posted by WebairGerard View Post
All of our new dedicated server plans can be upgraded to at least 8GB RAM (some to 32GB). The issue above is a mix OS/software limitation. I don't see any contact info in your GFY profile so please contact me at your earliest convenience so I can have this resolved for you in a timely manner.
Its nice to hear from admin from Webair, however If the tech who is doing the memory upgrade does not know how to configure the linux/gui box when it comes to upgrading the amount of ram then that person should be fired.

There should be no reason for weeks to pass before someone fixes the mis configured server when such is pointed out...

Later,

.
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Old 01-03-2008, 11:37 AM   #26
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Wow another webair support sucks thread? very interresting.
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Old 01-03-2008, 11:50 AM   #27
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Quote:
Originally Posted by ichauch View Post
Read this if you have recently upgraded your memory or plan to host dedicated with webair.

My server's memory was upgraded to 2GB some weeks ago.
When checking on the server's memory a week or two after the memory was upgraded, I must find that the server does not use the additional RAM.
I'm stuck with 1GB, because of a memory limit in Debian. Debian's kernel needs to be recompiled before it can use the additional memory.

Now, what makes me mad is that their hosting plans all state that the server's memory can be upgraded to 8GB.
And what upsets me even more is that the support technician just put the memory in, without notifying me that the additional RAM is not going to be used at all. I had to find that out myself.

MAJOR SCREW-UP!

So if you had your server's memory upgraded, or host with webair in general, make sure to check that the additional memory they put into your server can actually be used!

Exactly how does any of that make them a cheater?

If you were using Flapjacks 3.2b instead of Debian then you would have avoided this problem.
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Old 01-03-2008, 11:59 AM   #28
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Exactly how does any of that make them a cheater?

If you were using Flapjacks 3.2b instead of Debian then you would have avoided this problem.
How can you fault ichauch on the hardware and or Linux/Unix/Gui when he is using packages offered by that company to begin with???

.
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Old 01-03-2008, 11:59 AM   #29
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Webair's servers are as sexy as AaronM's siggy........
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Old 01-03-2008, 12:08 PM   #30
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How can you fault ichauch on the hardware and or Linux/Unix/Gui when he is using packages offered by that company to begin with???

.

You're joking....Right?
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Old 01-03-2008, 01:19 PM   #31
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You're joking....Right?
I am not... are you joking ???

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Old 01-03-2008, 01:21 PM   #32
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Holy crap, what a funny little man.
hehe I think so too
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Old 01-03-2008, 01:22 PM   #33
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countdown until TurboAngel posts........
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Old 01-03-2008, 01:25 PM   #34
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I think it's webhosts job to advise their customer of any potential problems that may occur. I think that's what you are paying them for.
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Old 01-03-2008, 05:32 PM   #35
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Wow another webair support sucks thread? very interresting.
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Old 01-03-2008, 06:31 PM   #36
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countdown until TurboAngel posts........
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