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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-21-2007, 02:50 PM   #101
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Old 12-21-2007, 02:51 PM   #102
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Quote:
Originally Posted by Spudstr View Post
Well i'm telling you the unit Tom sold Tiggee was the 500Mbps model.
It's obviously not the same model then.
But since you wanted to correct me here what sort of DDOS protection do you have available? I know I'm not paying Inforelay for it, but it's nice to know that it is an option.



Quote:
Originally Posted by Spudstr View Post
Anything else you would like to know about me and my company? We host some reputable people on this forum and have had zero problems with their support or services.
Yes, I think we can meet up for dinner in the next few weeks. But I really like to have 24/7 support, what are you support hours?
I'm always willing to look at other vendors and I am usually surprised.

Inforelay was a big surprise! I personally like knowing that there is a staff and office since it seems more permanent. If you are offering managed services I would think you would need that. I don't know much (or really anything) about NLayer but from looking at their site they are just a bandwidth provider. As long as you have some good guys you can manage routers from anywhere. With managed hosting I would think a full time staff at a central location would be easier to manage (unless everyone is paid hourly of course).

My only other question is why you are promoting your own company so much on this thread instead of just starting your own thread.
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Old 12-21-2007, 03:04 PM   #103
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Quote:
Originally Posted by jonm76 View Post
It's obviously not the same model then.
But since you wanted to correct me here what sort of DDOS protection do you have available? I know I'm not paying Inforelay for it, but it's nice to know that it is an option.





Yes, I think we can meet up for dinner in the next few weeks. But I really like to have 24/7 support, what are you support hours?
I'm always willing to look at other vendors and I am usually surprised.

Inforelay was a big surprise! I personally like knowing that there is a staff and office since it seems more permanent. If you are offering managed services I would think you would need that. I don't know much (or really anything) about NLayer but from looking at their site they are just a bandwidth provider. As long as you have some good guys you can manage routers from anywhere. With managed hosting I would think a full time staff at a central location would be easier to manage (unless everyone is paid hourly of course).

My only other question is why you are promoting your own company so much on this thread instead of just starting your own thread.
Just old fashion network engineering for mitigating attacks.

Support normal business hours or if you see me online I'm always willing to do things. I am the owner this is my baby as i'm sure any small business owner would agree with so if i'm online and active i'm always willing to help out. However 90% of our dedicated/VPS customers are unmanaged if they need a reboot they can do it through their control panel. All our managed/higher end customers know and understand how our support works and have zero problems with it

Why am I still active in this thread? See post #35 it has still yet to be answered. I don't appreciate it when someone tells me that Oh.. yeah we were on tour adn we asked them where their second router was and they showed them my 6509 and claimed it to be theres. And yet no one has responded to it. And it wasn't a customer who told me that, it was the S&D manager who told me that when he was with inforelay giving a tour the customer asked inforelay where it was and they pointed to ours when they got to the back.

I don't like it when people lie/change words around on public forums, I've always been upfront with customers but when I see someone post/say something that isn't true I'll call them out on it, I do not like being lied to and you probably do not either.

Were not a large company but were not exactly a small company we hold our own and do what we do well, If you are not happy with that then you don't have to host with us, 99% of our business is referral generated. I choose not to have the overhead of an office, since most of the time would be spent at a datacenter anyway there isn't a need for a central location except for eye candy.
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Old 12-21-2007, 03:06 PM   #104
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Old 12-21-2007, 03:10 PM   #105
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PTP has dual pairs of fiber, one is not lit the other is, We have a 10GE connection to PTP, not an FE, and we have a single gigE going to cogent and within 2008 will be upgrading to a 10GE with them as well, so currently 11Gbps total and thats our network. Weather PTP has yet to run their second pair from the MMC from abovenet that is their decision.
Spudstr, I'm sorry to ask more questions.....
But if you are using 900 to 1100 on PTP. And they are single connected to Ashburn. And you only have 1 Gbps to Cogent (which is fine for a backup). What happens if PTP goes down? Are you totally down?
I know you say you are going to upgrade to 10 GE with Cogent next year.... But right now it looks like you are single homed since your other provider can not handle your bandwidth....
Am I missing something here?

It looks like you are running on a single strand of fiber until your second 10 GE gets lit.....
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Old 12-21-2007, 03:12 PM   #106
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I have to run to LA now.... Everyone have a great Xmas!
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Old 12-21-2007, 03:17 PM   #107
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Spudstr, I'm sorry to ask more questions.....
But if you are using 900 to 1100 on PTP. And they are single connected to Ashburn. And you only have 1 Gbps to Cogent (which is fine for a backup). What happens if PTP goes down? Are you totally down?
I know you say you are going to upgrade to 10 GE with Cogent next year.... But right now it looks like you are single homed since your other provider can not handle your bandwidth....
Am I missing something here?

It looks like you are running on a single strand of fiber until your second 10 GE gets lit.....

Yup were at a tipping point where we'd be slightly oversubscribing the cogent line incase this was to ever happen. if PTP goes down we are not totaly down we still have cogent if we don't upgrade to 10ge with cogent we have an upgrade with cogent in a month for a second gige which we would run, then we'd have zero congestion problems. were not single homed so you can stop trying to proove that. We don't have a lot of cogent usage at the moment so the single cogent line would handle most of our traffic until next month.

If you are unaware of "cogents" rules and policy it follows like this
200+Mbps gets you a gigE
anything less you get a FE
2Gbps+ you get a 10GE... nothing less
So splitting cogent traffic on two interfaces until a 2ge commit is reached for a 10GE circuit. Lots of providers will let you do a 10GE on 1ge+ commits.

Happy holidays.
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Old 12-21-2007, 03:26 PM   #108
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I wouldnt host me girlfriends pajama party at dis place why takes a chance go wit da best in da biz

da webair crew
da natnet crew
or da split guys

Most of dem match it anyhow BOOYAKASHA!!!

YOOOO to me peeps haves a merry merry happiness on the holidays !

peace out!
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Old 12-22-2007, 01:47 PM   #109
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Why am I still active in this thread? See post #35 it has still yet to be answered. I don't appreciate it when someone tells me that Oh.. yeah we were on tour adn we asked them where their second router was and they showed them my 6509 and claimed it to be theres. And yet no one has responded to it. And it wasn't a customer who told me that, it was the S&D manager who told me that when he was with inforelay giving a tour the customer asked inforelay where it was and they pointed to ours when they got to the back.

I don't like it when people lie/change words around on public forums, I've always been upfront with customers but when I see someone post/say something that isn't true I'll call them out on it, I do not like being lied to and you probably do not either.
Zak,

I did not respond publicly because I don't like to say anything about our competitors. Your potential customers can make our own decisions, and ours can do the same. I responded to your e-mail privately, to which you responded, basically ignoring what I said about your comment, and simply saying:

Quote:
Its all fun and games until some ones about to lose a customer friends
sure, but if I have customers asking me to drop to your level for
bandwidth pricing which is way less priced and quality than mine there
is nothing I can do.
Rob (the site manager of S&D) has never even been standing near me while I've offered tours to clients, so I don't see how he could have said such a thing. Rob and I know each other well, and I'm sure he wouldn't make anything up. I'll be sure to ask him about this the next time I see him.

We have a lot of space at that facility and I've never claimed that your space (or your 6509) is ours. If you have 2x6509's, how could I explain that anyway? I tell all customers that we have two routers at a location -- would it really make sense that I'd show them your cage where there are two additional routers (in addition to the stuff I've already shown them in our cage)?

The fact is, we have two routers, though one is a much smaller router since Reston's a fairly low traffic site for us. Most of our high-traffic customers on the East Coast are in Ashburn. Our two SUP720-3BXLs in Ashburn are more than capable of routing for Reston if needed, and the secondary router could easily handle several gigabits (using default routes through Ashburn and our dark fiber if needed).

Honestly I'm really just confused by your behavior. You're accusing me of making things up, and then you're e-mailing me and asking to buy a few hundred megabits of our bandwidth in S&D (you've been e-mailing me on Thursday and Friday about this). I wouldn't think that you'd want to buy bandwidth from us if you actually think so poorly of me and of us as a company. I've been nothing but forthright with you and our potential customers.

I respect our competitors, I've been nothing but nice to you, and I've even helped you to mount your equipment when you didn't have other help. I'm not going to get involved in any sort of arguing match here with you, nor do I wish to listen to any more comments or claims of what the "S&D site manager" supposedly told you. That's it.

Finally, I apologize if your customers have to come to you asking for you to match our pricing. For the record, that was a very limited-time promotional offer, and the number of servers which we offered at the special pricing was limited as well. I would advise your customers to stay with you if they've been with you for a while and they are happy with your service -- I'm sure you do a very good job.

To jonm76, I encourage you to meet with Zak and go out to lunch with him some time. I'm sure he runs a quality shop and it never hurts to distribute your business amongst multiple companies.
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