How often do you have withdrawl errors with Epassporte? - GoFuckYourself.com

Brad Mitchell · 09-07-2007, 08:39 AM

"Due to system maintenance we are unable to process bank account transactions at this time. Please try again later.

For more information please Contact Us directly. "

or, the other one I see is just simply "FAILURE"

then there's the one about "...an error connecting to my bank"

We know they don't actually ever connect to my bank or anyone elses. They send funds to another US Bank and company which then subsequently disburses funds to our banks.

I was a good boy and emailed using the contact link but after two days have no response... and after two days retrying multiple times to withdraw funds, no success yet. Interestingly enough, I think if I'm not mistaken I've gotten all three of these errors this week. Over the course of the year I'm accustomed to seeing these messages randomly and once or twice a month simply wait and retry the next day.

What's your experience with Epassporte withdrawing funds and getting these messages?

Brad

ninavain · 09-07-2007, 08:42 AM

Quote:

Originally Posted by Brad Mitchell

"Due to system maintenance we are unable to process bank account transactions at this time. Please try again later.

For more information please Contact Us directly. "

or, the other one I see is just simply "FAILURE"

then there's the one about "...an error connecting to my bank"

We know they don't actually ever connect to my bank or anyone elses. They send funds to another US Bank and company which then subsequently disburses funds to our banks.

I was a good boy and emailed using the contact link but after two days have no response... and after two days retrying multiple times to withdraw funds, no success yet. Interestingly enough, I think if I'm not mistaken I've gotten all three of these errors this week. Over the course of the year I'm accustomed to seeing these messages randomly and once or twice a month simply wait and retry the next day.

What's your experience with Epassporte withdrawing funds and getting these messages?

Brad

lol I just started the same thread
http://www.gofuckyourself.com/showthread.php?t=766777

Klen · 09-07-2007, 08:43 AM

Never..............

Brad Mitchell · 09-07-2007, 08:44 AM

Quote:

Originally Posted by ninavain

lol I just started the same thread
http://www.gofuckyourself.com/showthread.php?t=766777

Get outta my head! LOL

They must have one hell of a bank float earning interest with all the extra days of keeping cash in their accounts. The interest on tens of millions isn't bad if that's the float, that would certainly make sense of their low $2 ACH withdrawl fee... clearly it would be a revenue offset.

Brad

bobby666 · 09-07-2007, 09:11 AM

never and never

ninavain · 09-07-2007, 09:15 AM

Quote:

Originally Posted by Brad Mitchell

Get outta my head! LOL

They must have one hell of a bank float earning interest with all the extra days of keeping cash in their accounts. The interest on tens of millions isn't bad if that's the float, that would certainly make sense of their low $2 ACH withdrawl fee... clearly it would be a revenue offset.

Brad

Plus holding cash to show more cash earnings at the end of the quarter is always a move by companies, Ebay, AOL, most of the big ones pull some bullshit on months following the end of quarters to show more money to stock holders

DigitalPimp · 09-07-2007, 09:36 AM

I get occasional errors but found it usually works again within a day. I have been getting the same series of bank withdrawl errors/messages since I tried 3 days ago. Michael told me a few days ago they are doing work on their ACH processor. I got an email back from support last night saying they have no estimated time of it working again.

the alchemist · 09-07-2007, 09:40 AM

Never in 2 years, but I use the card...

geeknik · 09-07-2007, 09:46 AM

Never.

DamageX · 09-07-2007, 10:54 AM

Quote:

Originally Posted by Brad Mitchell

FAILURE

This about sums it up.

BradM · 09-07-2007, 10:55 AM

I get the failure notice a few times. I wait and do it again later and it works. I'm used to it by now.

Sharky · 09-07-2007, 10:59 AM

Quote:

Originally Posted by DigitalPimp

I get occasional errors but found it usually works again within a day. I have been getting the same series of bank withdrawl errors/messages since I tried 3 days ago. Michael told me a few days ago they are doing work on their ACH processor. I got an email back from support last night saying they have no estimated time of it working again.

Clearly they should be dealing with WTS then!

baddog · 09-07-2007, 11:02 AM

I think I have only made a withdrawal once, so never.

Michael O · 09-07-2007, 11:06 AM

We are aware that there have been some problems lately when withdrawing to bank accounts and apologize for the inconvenience this has caused.
We are taking steps to prevent this is the future.

CaptainWolfy · 09-07-2007, 11:16 AM

never....

Cyndalie · 09-07-2007, 12:47 PM

Every single time.

GrouchyAdmin · 09-07-2007, 01:44 PM

Pretty much every other time I try to withdraw without using an ATM.

Brad Mitchell · 09-07-2007, 01:49 PM

Quote:

Originally Posted by Michael O

We are aware that there have been some problems lately when withdrawing to bank accounts and apologize for the inconvenience this has caused.
We are taking steps to prevent this is the future.

Would it not be a more accurate statement to say that Epassporte is currently unable to wire funds from it's offshore banking to the 3rd party company in the states that does ACH distribution for them? I'm just trying to understand the severity of the problem.

Brad

baX · 09-07-2007, 01:56 PM

Using ePassporte since 2005. and I only got that message at ATMs maybe 2 or 3 times. It was not that big problem for me coz electron card worked fantastic the next day.

DigitalPimp · 09-07-2007, 02:02 PM

Quote:

Originally Posted by Michael O

We are aware that there have been some problems lately when withdrawing to bank accounts and apologize for the inconvenience this has caused.
We are taking steps to prevent this is the future.

Hi Michael, can you give us any idea as to when we can expect withdrawls to bank accounts will be working again?

dready · 09-07-2007, 02:04 PM

I see it pretty often. At least once a month.

GrouchyAdmin · 09-07-2007, 02:05 PM

Quote:

Originally Posted by DigitalPimp

Hi Michael, can you give us any idea as to when we can expect withdrawls to bank accounts will be working again?

I hope to hell they're working. Despite days of "FAILURE" results, I managed to make two transfers this week. I guess I'll find out next week.

DigitalPimp · 09-07-2007, 02:08 PM

Looks like it is fixed, error message is gone and I just did a transfer and it went through.

SleazyDream · 09-07-2007, 02:19 PM

i've never had any problems

ninavain · 09-07-2007, 02:23 PM

Quote:

Originally Posted by DigitalPimp

Looks like it is fixed, error message is gone and I just did a transfer and it went through.

same here, works like a charm. GFY threads heal all wounds

Vick! · 09-07-2007, 03:05 PM

I withdraw via ATM and never faced any error or problem.

Forkbeard · 09-07-2007, 03:12 PM

Quote:

Originally Posted by Brad Mitchell

I was a good boy and emailed using the contact link but after two days have no response...

It takes them about two weeks to reply to messages sent that way.

The reply will be something on the order of "Looks like this was fixed last week, please contact us again if not."

I have repeatedly asked Micheal O why the contact queue is two weeks long and what, if anything, Epassporte plans to do about it. He has not answered. We are left to assume that Epassporte is content with that level of disservice.

Jace · 09-07-2007, 03:13 PM

1 in 2 times usually, for as long as I have had my account, not just recently

Michael O · 09-07-2007, 07:55 PM

Quote:

Originally Posted by Brad Mitchell

Would it not be a more accurate statement to say that Epassporte is currently unable to wire funds from it's offshore banking to the 3rd party company in the states that does ACH distribution for them? I'm just trying to understand the severity of the problem.

Brad

No that would be a false statement, the problem with withdrawing is caused by our ACH processor experiencing technical problems as I wrote above we are taking the necessary steps to prevent this from happening in the future.

Michael O · 09-07-2007, 07:56 PM

Quote:

Originally Posted by DigitalPimp

Hi Michael, can you give us any idea as to when we can expect withdrawls to bank accounts will be working again?

It should work know.

Darkhorse · 09-07-2007, 08:35 PM

I use my card at least two or three times a week to withdraw money here, been doing it for many years now without an issue.

Forkbeard · 09-07-2007, 10:58 PM

Quote:

Originally Posted by Michael O

we are taking the necessary steps to prevent this from happening in the future.

Any progress on fixing the two-week "contact us" email queue?

(Yes, I know and appreciate that you take care of GFY-ers so we don't languish in that queue. The existence of the two-week queue is troubling for other reasons, hence my interest.)

Brad Mitchell · 09-08-2007, 12:49 PM

Tried the withdrawl today and had success.

Brad

09-07-2007, 08:39 AM	#1
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	How often do you have withdrawl errors with Epassporte? "Due to system maintenance we are unable to process bank account transactions at this time. Please try again later. For more information please Contact Us directly. " or, the other one I see is just simply "FAILURE" then there's the one about "...an error connecting to my bank" We know they don't actually ever connect to my bank or anyone elses. They send funds to another US Bank and company which then subsequently disburses funds to our banks. I was a good boy and emailed using the contact link but after two days have no response... and after two days retrying multiple times to withdraw funds, no success yet. Interestingly enough, I think if I'm not mistaken I've gotten all three of these errors this week. Over the course of the year I'm accustomed to seeing these messages randomly and once or twice a month simply wait and retry the next day. What's your experience with Epassporte withdrawing funds and getting these messages? Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

09-07-2007, 09:11 AM	#5
bobby666 boots are my religion Join Date: Nov 2005 Location: Heart of europe Posts: 21,765	never and never __________________

09-07-2007, 09:40 AM	#8
the alchemist Confirmed User Industry Role: Join Date: Dec 2004 Location: Montreal, Canada Posts: 3,271	Never in 2 years, but I use the card... __________________ 264 349 400

09-07-2007, 09:46 AM	#9
geeknik l337 h4x0r!#% Industry Role: Join Date: Feb 2005 Location: OKC, OK, USA Posts: 8,364	Never. __________________ hacker 4 hire.

09-07-2007, 11:06 AM	#14
Michael O More Cowbell Industry Role: Join Date: Jul 2001 Location: Nakhom Nowhere Posts: 10,607	We are aware that there have been some problems lately when withdrawing to bank accounts and apologize for the inconvenience this has caused. We are taking steps to prevent this is the future. __________________ Truth Teller

09-07-2007, 08:43 AM	#3
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Never..............

09-07-2007, 09:36 AM	#7
DigitalPimp Confirmed User Industry Role: Join Date: Jun 2003 Location: Los Angeles, CA Posts: 512	I get occasional errors but found it usually works again within a day. I have been getting the same series of bank withdrawl errors/messages since I tried 3 days ago. Michael told me a few days ago they are doing work on their ACH processor. I got an email back from support last night saying they have no estimated time of it working again.

09-07-2007, 10:55 AM	#11
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	I get the failure notice a few times. I wait and do it again later and it works. I'm used to it by now.

09-07-2007, 11:02 AM	#13
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	I think I have only made a withdrawal once, so never.

09-07-2007, 11:16 AM	#15
CaptainWolfy Playa Industry Role: Join Date: Dec 2005 Location: Somewhere on the Earth Posts: 8,439	never....

09-07-2007, 12:47 PM	#16
Cyndalie Confirmed User Industry Role: Join Date: Jan 2002 Location: Cherry Hill, NJ Posts: 3,615	Every single time. __________________ Cyndalie Marketing Director StoriesTraffic.com

09-07-2007, 01:44 PM	#17
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	Pretty much every other time I try to withdraw without using an ATM. __________________ AIM: GrouchyGfy

09-07-2007, 01:56 PM	#19
baX Too lazy to set a custom title Join Date: Mar 2006 Location: BP Posts: 17,911	Using ePassporte since 2005. and I only got that message at ATMs maybe 2 or 3 times. It was not that big problem for me coz electron card worked fantastic the next day.

09-07-2007, 02:04 PM	#21
dready Confirmed User Industry Role: Join Date: Oct 2002 Location: Toronto, ON Posts: 5,247	I see it pretty often. At least once a month. __________________ ICQ: 91139591

09-07-2007, 02:08 PM	#23
DigitalPimp Confirmed User Industry Role: Join Date: Jun 2003 Location: Los Angeles, CA Posts: 512	Looks like it is fixed, error message is gone and I just did a transfer and it went through.

09-07-2007, 02:19 PM	#24
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	i've never had any problems __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

09-07-2007, 03:05 PM	#26
Vick! Confirmed User Industry Role: Join Date: Nov 2005 Location: 20 00'24.00" N, 75 09'00.00 W Posts: 6,882	I withdraw via ATM and never faced any error or problem. __________________ Affordable Quality Web Hosting

09-07-2007, 03:13 PM	#28
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	1 in 2 times usually, for as long as I have had my account, not just recently

09-07-2007, 08:35 PM	#31
Darkhorse Horsing Around Industry Role: Join Date: Sep 2002 Location: AU Posts: 5,864	I use my card at least two or three times a week to withdraw money here, been doing it for many years now without an issue.

09-08-2007, 12:49 PM	#33
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Tried the withdrawl today and had success. Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999