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Old 08-09-2007, 11:07 PM   #1
Winterverse
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Shaving suspect billed through CCBILL, options?

I'm promoting a sponsor with their own webmaster panel that displays signups and rebills. I've noticed stats were especially odd one day when I logged on one early morning and saw 9 sales. Great I thought, just a few hours into the day.

I go back to sleep, log on on just after noon and instead I had 6. My roommate confirmed the same thing, as a matter of fact she pointed out "wasn't it like 9 before we went to sleep?".

I run a very large site where the members area is a pure reflection of the preview section so I'm 100% sure chargebacks isn't the problem. I have a large community of happy customers and tons of correspondence through positive emails. Moving to the point..

Does anyone who works with CCBILL extensively know if there is a possible chance I can find my true stats through the real CCBILL panel? I didn't signup through CCBILL when I signed up with the sponsor so I don't know if it's even possible. Would it be possible for CCBILL to take my name and social maybe and pull me up through this sponsor?

May be a long shot but it doesn't hurt to ask. Unless they see this and delete my account..
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Old 08-09-2007, 11:08 PM   #2
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url to said sponsor=
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want to buy this spot for cheap? it is of course for sale. long term deals are always the best bet. brand0n/ at/ a o l dot commies.
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Old 08-09-2007, 11:09 PM   #3
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url please.
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Old 08-09-2007, 11:09 PM   #4
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You sure your monitor wasn't upside down?
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Old 08-09-2007, 11:13 PM   #5
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You sure your monitor wasn't upside down?
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Old 08-09-2007, 11:18 PM   #6
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I'm not interested in starting any drama. I make a fair amount of money through them but I keep receiving emails like: "Hey I just signed up! Great site, need help with <insert here>" but my stats aren't reflecting any signup. I even ask them the time and they'll tell me 25mins ago, or "just now".

I'll ask for their user/pass and they'll provide it, the login does work. Of course they could have signed up yesterday and just now got around to asking today. But between the emails, my community base, and the jumping signups I'm looking to find the truth.

If anyone knows whether or not an individual affiliate can be plucked out from a CCBILL sponsor without signing up or if there is a number I can call.. I tried checking out the website but didn't see a 'webmaster number' though I may have overlooked it. I appreciate any positive opinions or feedback in the right direction.
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Old 08-09-2007, 11:20 PM   #7
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You sure your monitor wasn't upside down?
I'm sure, genius. This board sure has changed over the years.
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Old 08-09-2007, 11:20 PM   #8
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maybe you were tired and read the numbers wrong.
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Old 08-09-2007, 11:23 PM   #9
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I'd suggest calling CCBill and having them look into it.
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Old 08-09-2007, 11:23 PM   #10
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I think you should contact the sponsor and see what they say.
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Old 08-09-2007, 11:24 PM   #11
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maybe you were tired and read the numbers wrong.
This has been happening repeatedly over the last 7 months since I returned to promoting this sponsor. It didn't really just dawn on me until recently, I've been busy dealing with loss in the family.
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Old 08-09-2007, 11:24 PM   #12
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Welcome to the adult biz circa 2007...

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Old 08-09-2007, 11:25 PM   #13
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You sure your monitor wasn't upside down?
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Old 08-09-2007, 11:25 PM   #14
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I'm sure, genius. This board sure has changed over the years.
Did no one have a sense of humor when you joined?
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Old 08-09-2007, 11:25 PM   #15
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This has been happening repeatedly over the last 7 months since I returned to promoting this sponsor. It didn't really just dawn on me until recently, I've been busy dealing with loss in the family.
Name the sponsor then, or icq me it if you don't want to post it.
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Old 08-09-2007, 11:26 PM   #16
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I think you should contact the sponsor and see what they say.
They'll tell me "everything looks fine on our end, may have been a hiccup with your browser". The next day my sales will be great, and of this, I have screenshots.
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Old 08-09-2007, 11:27 PM   #17
Winterverse
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Originally Posted by Shoehorn! View Post
I'd suggest calling CCBill and having them look into it.
Yeah when I do and I explain the problem I'm put on hold and disconnected so I'm looking for a proper number if anyone here deals with CCBILL on a regular basis.
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Old 08-09-2007, 11:28 PM   #18
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I dont think CCbill will be able to tell you anything... it sounds like you are promoting a sponsor that just bills thru ccbill? or do your checks come from ccbill?
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Old 08-09-2007, 11:29 PM   #19
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Quote:
Originally Posted by Winterverse View Post
I'm promoting a sponsor with their own webmaster panel that displays signups and rebills. I've noticed stats were especially odd one day when I logged on one early morning and saw 9 sales. Great I thought, just a few hours into the day.

I go back to sleep, log on on just after noon and instead I had 6. My roommate confirmed the same thing, as a matter of fact she pointed out "wasn't it like 9 before we went to sleep?".

I run a very large site where the members area is a pure reflection of the preview section so I'm 100% sure chargebacks isn't the problem. I have a large community of happy customers and tons of correspondence through positive emails. Moving to the point..

Does anyone who works with CCBILL extensively know if there is a possible chance I can find my true stats through the real CCBILL panel? I didn't signup through CCBILL when I signed up with the sponsor so I don't know if it's even possible. Would it be possible for CCBILL to take my name and social maybe and pull me up through this sponsor?

May be a long shot but it doesn't hurt to ask. Unless they see this and delete my account..

I don't understand this - you run your own large site with a members area - it's a paysite? and in your members area you upsell this CCBILL sponsor who has their own stats system you are suspicious of?

you say that chargebacks aren't an issue because your own tour previews and members area deliver what they promise - how does this have anything to do with the sponsor's paysite?

anyway, if the sponsor isn't using CCBILL's affiliate software they can't/won't give you any information about your sales with the sponsor.
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Old 08-09-2007, 11:30 PM   #20
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Quote:
Originally Posted by Winterverse View Post
They'll tell me "everything looks fine on our end, may have been a hiccup with your browser". The next day my sales will be great, and of this, I have screenshots.
This thread is useless without screenshots.
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Old 08-09-2007, 11:32 PM   #21
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Quote:
Originally Posted by Winterverse View Post
I'm not interested in starting any drama. I make a fair amount of money through them but I keep receiving emails like: "Hey I just signed up! Great site, need help with <insert here>" but my stats aren't reflecting any signup. I even ask them the time and they'll tell me 25mins ago, or "just now".

I'll ask for their user/pass and they'll provide it, the login does work. Of course they could have signed up yesterday and just now got around to asking today. But between the emails, my community base, and the jumping signups I'm looking to find the truth.

If anyone knows whether or not an individual affiliate can be plucked out from a CCBILL sponsor without signing up or if there is a number I can call.. I tried checking out the website but didn't see a 'webmaster number' though I may have overlooked it. I appreciate any positive opinions or feedback in the right direction.
In my opinion if you do not get a satisfactory answer you ought to be telling us who it is. If I had that kind of evidence I'd be hitting up the sponsor and asking for an immediate explanation. Too many affiliates let this stuff go by and this is partially why we have this crap.
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Old 08-09-2007, 11:34 PM   #22
Winterverse
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Originally Posted by Mutt View Post
I don't understand this - you run your own large site with a members area - it's a paysite? and in your members area you upsell this CCBILL sponsor who has their own stats system you are suspicious of?

you say that chargebacks aren't an issue because your own tour previews and members area deliver what they promise - how does this have anything to do with the sponsor's paysite?

anyway, if the sponsor isn't using CCBILL's affiliate software they can't/won't give you any information about your sales with the sponsor.
I run an archive site, AEN -- you know like Deluxepass/AdultBouncer/etc has it's own webmaster panel that displays signups/rebills? Yeah. No upselling, they get access to my site through the sponsor.

Regarding your second question, see above.

Quote:
Originally Posted by Mutt View Post
..if the sponsor isn't using CCBILL's affiliate software they can't/won't give you any information about your sales with the sponsor.
I was afraid of this. I'll guess my only option is to try CCBILL directly, I'll search about on GFY for contact info. Thank you for the information.
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Old 08-09-2007, 11:35 PM   #23
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One issue may be the data collection. Perhaps they got a batch that was somehow mishandled, and was then updated a little later. Maybe they weren't with your ID, but were for some reasons credited to your account but corrected after?

There is a fair bit of software, processing, and communication in all of this.
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Old 08-09-2007, 11:40 PM   #24
Winterverse
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In my opinion if you do not get a satisfactory answer you ought to be telling us who it is. If I had that kind of evidence I'd be hitting up the sponsor and asking for an immediate explanation. Too many affiliates let this stuff go by and this is partially why we have this crap.
I'm here to do business not create a circus of flames, if I was just going to let it pass I wouldn't be asking for suggestions from fellow webmasters. Also definitely not interested in false drama (ala the 'lisa sparxxx' thread I read about here just a while ago).

If CCBILL can help me with my stats and they are indeed messing me over the only right thing to do would be to warn webmasters across the boards I'm apart of. After I get my check to keep quiet, of course.
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Old 08-09-2007, 11:41 PM   #25
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Originally Posted by Winterverse View Post
I run an archive site, AEN -- you know like Deluxepass/AdultBouncer/etc has it's own webmaster panel that displays signups/rebills? Yeah. No upselling, they get access to my site through the sponsor.

Regarding your second question, see above.



I was afraid of this. I'll guess my only option is to try CCBILL directly, I'll search about on GFY for contact info. Thank you for the information.
doh - i forgot about AEN's. well you are out of luck, CCBILL isn't going to get involved, it's not their responsibility.
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Old 08-09-2007, 11:42 PM   #26
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Originally Posted by Mutt View Post
I don't understand this - you run your own large site with a members area - it's a paysite? and in your members area you upsell this CCBILL sponsor who has their own stats system you are suspicious of?

you say that chargebacks aren't an issue because your own tour previews and members area deliver what they promise - how does this have anything to do with the sponsor's paysite?

anyway, if the sponsor isn't using CCBILL's affiliate software they can't/won't give you any information about your sales with the sponsor.
What Mutt said.

And no, ccbill will not give you any information regarding this. If you don't trust the sponsor then send your traffic elsewhere.
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Old 08-09-2007, 11:42 PM   #27
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If CCBILL can help me with my stats and they are indeed messing me over the only right thing to do would be to warn webmasters across the boards I'm apart of. After I get my check to keep quiet, of course.
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Old 08-09-2007, 11:51 PM   #28
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I find it hard to believe that a sponsor would "retro shave" since affiliates are likely to notice numbers changing (for the worse). I guess it's not impossible though......
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Old 08-10-2007, 12:27 AM   #29
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tell the sponsor you will only send him traffic if you can send them straight via ccbill's linking codes and you can log into the ccbill aff admin to check your stats, If you send a good amount like you say they will have no problem with that.
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Old 08-10-2007, 12:48 AM   #30
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Winterverse,

Is your affiliate id anything similar to the CCBill affiliate ids?
Actually - if you go to the site and try to signup again, does it give you the option to add it to another CCBill id? If yes, then you should be able to get the info.

In the meantime, if you can get the details on your last week's worth of sales & members that can send you the CCBill signup confirmation with the transaction details & it doesn't match with your data, then they'll have some explaining to do.

**A way to get them to email you is to offer a free movie clip or pic set to your present and future members - tell them to send you the confirmation email so you can check with your sponsor if the signups add up**

I hope that helps
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Old 08-10-2007, 02:23 AM   #31
Winterverse
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Winterverse,

Is your affiliate id anything similar to the CCBill affiliate ids?
Actually - if you go to the site and try to signup again, does it give you the option to add it to another CCBill id? If yes, then you should be able to get the info.
Unfortunately my webmaster ID with the sponsor isn't like a normal CCBILL affiliate ID, just checked on that but thank you for the suggestion. When I signup through the sponsor I'm unable to use my own CCBILL ID simply the standard name and address, social and so forth.


Quote:
Originally Posted by Trixxxia View Post
..in the meantime, if you can get the details on your last week's worth of sales & members that can send you the CCBill signup confirmation with the transaction details & it doesn't match with your data, then they'll have some explaining to do.

**A way to get them to email you is to offer a free movie clip or pic set to your present and future members - tell them to send you the confirmation email so you can check with your sponsor if the signups add up**

I hope that helps
I didn't think about collecting CCBILL transaction IDs and checking if CCBILL would see if they're all credited to the same webmaster ID. They may just say it isn't my business but it is definitely worth a shot. Great suggestions, thank you very much, I'll see how it all goes tomorrow.
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Old 08-10-2007, 04:27 AM   #32
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I keep receiving emails like: "Hey I just signed up! Great site, need help with <insert here>" but my stats aren't reflecting any signup. I even ask them the time and they'll tell me 25mins ago, or "just now".

I'll ask for their user/pass and they'll provide it, the login does work. Of course they could have signed up yesterday and just now got around to asking today. But between the emails, my community base, and the jumping signups I'm looking to find the truth.

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Old 08-10-2007, 05:10 AM   #33
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You sure your monitor wasn't upside down?
lmao too funny
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Old 08-10-2007, 07:03 AM   #34
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I've noticed a rare case of nats showing twice the same sale. For example affiliate did 1 sale through ccbill processor and nats shows for example 2:450 while amount appear is for 1 sale as it should. Contact aff. program and they'll check it out.
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Old 08-10-2007, 07:09 AM   #35
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Screenshot a few times per day just in case. Whether it's a display error, or something else, it'll sure help get it resolved or repaired one would think.
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Old 08-10-2007, 08:39 AM   #36
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I didn't think about collecting CCBILL transaction IDs and checking if CCBILL would see if they're all credited to the same webmaster ID. They may just say it isn't my business but it is definitely worth a shot. Great suggestions, thank you very much, I'll see how it all goes tomorrow.
Actually - you won't be able to get CCBill to confirm or deny any of that info. What you CAN do is this - once you have the emails contact your sponsor and give him a list of the signups and the time/order of the dates to have him check 'why' it hasn't be properly credited to you.

The other thing is - IF - you are large enough and - IF - they are small enough, they may allow you to put some tracking code/gif on their members area main page so you can confirm how many signed up or not (although it's not a fool proof method).

Anyhow - good luck!
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