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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 06-16-2007, 11:31 PM   #1
DWB
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Help with NATS mails - only showing HTML code

I can't find anything in the knowledge base on this, but do any of you know why my mailers being sent from NATS are coming though in HTML code and not the page that was designed?

Why is it doing this?

Thanks!
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Old 06-16-2007, 11:47 PM   #2
D
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We had the same problem, and though I'm not saying the answer isn't in the knowledge base, I didn't find it either.

We only ever rarely sent them out (reserved the disruption to our affiliates/members for big announcements... like "Hey, Guys... thought you might find it handy to know that we're changing our program name and url." )... so I just resorted to abstaining from use of apostrophes and the like, and simply entered plain text, and all seemed to work well.

I'm sure there's gotta be a better answer, though. File a ticket, if nothing else - in my experience, John's peeps are real solid about their tech support when needed.
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Last edited by D; 06-16-2007 at 11:49 PM..
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Old 06-16-2007, 11:52 PM   #3
Pete-KT
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Its with your settings, most likely the mail setting you entered are not correct, We send out HTML mail and it works without a problem. Hit me up if you need help
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Old 06-17-2007, 02:18 AM   #4
The Ghost
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We seem to have issues when the mailing are received in gmail accounts. Though there are a few other isolated instances as well. Would love to get to the bottom of it too.
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Old 06-18-2007, 05:42 AM   #5
jimthefiend
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Same issue here.
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Old 06-18-2007, 07:16 AM   #6
wil_I_Am
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I'm pretty sure this fixed it for us:

in the configuration, go to the following section:

"Generic Email Options"

and then uncheck "MAIL_CRLF"

We also have the "MAIL_SINGLE_LINE_ENDINGS" unchecked as well.

Hopefully that'll fix you up!
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