Help with NATS mails - only showing HTML code
 

I can't find anything in the knowledge base on this, but do any of you know why my mailers being sent from NATS are coming though in HTML code and not the page that was designed?

Why is it doing this?

Thanks!

We had the same problem, and though I'm not saying the answer isn't in the knowledge base, I didn't find it either.

We only ever rarely sent them out (reserved the disruption to our affiliates/members for big announcements... like "Hey, Guys... thought you might find it handy to know that we're changing our program name and url." :) )... so I just resorted to abstaining from use of apostrophes and the like, and simply entered plain text, and all seemed to work well.

I'm sure there's gotta be a better answer, though. File a ticket, if nothing else - in my experience, John's peeps are real solid about their tech support when needed.

Its with your settings, most likely the mail setting you entered are not correct, We send out HTML mail and it works without a problem. Hit me up if you need help

We seem to have issues when the mailing are received in gmail accounts. Though there are a few other isolated instances as well. Would love to get to the bottom of it too.

Same issue here.

I'm pretty sure this fixed it for us:

in the configuration, go to the following section:

"Generic Email Options"

and then uncheck "MAIL_CRLF"

We also have the "MAIL_SINGLE_LINE_ENDINGS" unchecked as well.

Hopefully that'll fix you up!