normal paysite Credit %? - GoFuckYourself.com

Jizar II · 08-28-2002, 10:01 AM

It´s pissing me off when some of my trial/full members call and get their charge credited because they claim they canceled before the end of trail trial ect. ect... whats the normal %?
I´m using Jettis, and they seem very happy to refund everyone.

WayPay-Kenny · 08-28-2002, 10:41 AM

I would think that any third party processor is going to credit the payment if pressured even the slightest bit. Otherwise the cardholder will just charge it back.

chrism · 08-28-2002, 11:47 AM

I asked Jettis about their refund policy last week. They said:

"If a customer wants a refund, they get it pretty much. Through our extensive experience in this industry and trying out different techniques it has been made very clear, that when a customer wants a refund, and we do not issue, than they will go to their bank and get it anyway. Banks 99% give the customer a refund when it is an internet delivered item. "

Gary · 08-28-2002, 11:50 AM

I dont worry about that stuff. I send out emails to all my members telling them that i have their address and if they chargeback or ask for a refund i will send some ex-con's over to there hom to fuck them up and rape any family members that might be there.

You gotta start playing hardball with your members

Jizar II · 08-28-2002, 11:54 AM

I understand it´s very important to keep the chargeback ratio down, but I still think it´s way to easy to get your money back.. most of my refund requiring members say they did cancel before their membership would convert to monthly.. most of the time it´s a plain lie.

playa · 08-28-2002, 12:20 PM

i have heard jettis is pretty easy when it comes to refunds,,,

believe it or not i tend to believe most Surfers will NOT call their bank to get a chargeback,, who wants to tell them it was from a porn site?

try a different proccessor who isn't so giving

wonton · 08-28-2002, 12:47 PM

1-2% is normal from what i've seen, but of course this depends on alot of factors...

SunTzu · 08-28-2002, 12:52 PM

Yeah it would be great if visa/mastercard would impose the same set of restrictions on their card holders as they do us.

Maybe track how many refunds/chargebacks and restrict a person if they're excessive.

Daymare · 08-28-2002, 01:00 PM

Thee Johnclave · 08-28-2002, 02:05 PM

Jizar II... send and email to [email protected] with your account info and we'll be happy to have a look at your specific credit rates.

SunTzu... no doubt that would make all our lives much easier....and make us all much wealthier. ;-) Sadly Visa and MC are 100% behind the consumer. Ever see the MC "zero liability" commercials? Educating consumers how to refund.

Unfortunately credits are a very necessary evil. Many companies have found that the hard way.

08-28-2002, 10:01 AM	#1
Jizar II Confirmed User Industry Role: Join Date: May 2001 Location: LLL© Posts: 1,425	normal paysite Credit %? It´s pissing me off when some of my trial/full members call and get their charge credited because they claim they canceled before the end of trail trial ect. ect... whats the normal %? I´m using Jettis, and they seem very happy to refund everyone.

08-28-2002, 10:41 AM	#2
WayPay-Kenny Confirmed User Industry Role: Join Date: Jul 2002 Location: New York Posts: 136	I would think that any third party processor is going to credit the payment if pressured even the slightest bit. Otherwise the cardholder will just charge it back. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

08-28-2002, 11:50 AM	#4
Gary Confirmed User Join Date: Aug 2001 Location: Kimmykims couch Posts: 6,110	I dont worry about that stuff. I send out emails to all my members telling them that i have their address and if they chargeback or ask for a refund i will send some ex-con's over to there hom to fuck them up and rape any family members that might be there. You gotta start playing hardball with your members __________________ Up to 35$ per join...!

08-28-2002, 12:52 PM	#8
SunTzu Confirmed User Join Date: May 2002 Location: the box Posts: 456	Yeah it would be great if visa/mastercard would impose the same set of restrictions on their card holders as they do us. Maybe track how many refunds/chargebacks and restrict a person if they're excessive. Last edited by SunTzu; 08-28-2002 at 12:53 PM..

08-28-2002, 01:00 PM	#9
Daymare Confirmed User Industry Role: Join Date: Feb 2002 Posts: 2,674	word

08-28-2002, 11:47 AM	#3
chrism Confirmed User Join Date: Dec 2001 Location: London, UK Posts: 256	I asked Jettis about their refund policy last week. They said: "If a customer wants a refund, they get it pretty much. Through our extensive experience in this industry and trying out different techniques it has been made very clear, that when a customer wants a refund, and we do not issue, than they will go to their bank and get it anyway. Banks 99% give the customer a refund when it is an internet delivered item. "

08-28-2002, 11:54 AM	#5
Jizar II Confirmed User Industry Role: Join Date: May 2001 Location: LLL© Posts: 1,425	I understand it´s very important to keep the chargeback ratio down, but I still think it´s way to easy to get your money back.. most of my refund requiring members say they did cancel before their membership would convert to monthly.. most of the time it´s a plain lie.

08-28-2002, 12:20 PM	#6
playa Confirmed User Join Date: Feb 2001 Location: atlanta, GA Posts: 6,432	i have heard jettis is pretty easy when it comes to refunds,,, believe it or not i tend to believe most Surfers will NOT call their bank to get a chargeback,, who wants to tell them it was from a porn site? try a different proccessor who isn't so giving

08-28-2002, 12:47 PM	#7
wonton Confirmed User Join Date: Apr 2002 Posts: 802	1-2% is normal from what i've seen, but of course this depends on alot of factors...

08-28-2002, 02:05 PM	#10
Thee Johnclave The Billz Collectaz Join Date: Nov 2001 Posts: 632	Jizar II... send and email to [email protected] with your account info and we'll be happy to have a look at your specific credit rates. SunTzu... no doubt that would make all our lives much easier....and make us all much wealthier. ;-) Sadly Visa and MC are 100% behind the consumer. Ever see the MC "zero liability" commercials? Educating consumers how to refund. Unfortunately credits are a very necessary evil. Many companies have found that the hard way. __________________ Seeking large traffic deals. john at pptme dot com