normal paysite Credit %?
 

It´s pissing me off when some of my trial/full members call and get their charge credited because they claim they canceled before the end of trail trial ect. ect... whats the normal %?
I´m using Jettis, and they seem very happy to refund everyone. :mad:

I would think that any third party processor is going to credit the payment if pressured even the slightest bit. Otherwise the cardholder will just charge it back. :2 cents:

I asked Jettis about their refund policy last week. They said:

"If a customer wants a refund, they get it pretty much. Through our extensive experience in this industry and trying out different techniques it has been made very clear, that when a customer wants a refund, and we do not issue, than they will go to their bank and get it anyway. Banks 99% give the customer a refund when it is an internet delivered item. "

I dont worry about that stuff. I send out emails to all my members telling them that i have their address and if they chargeback or ask for a refund i will send some ex-con's over to there hom to fuck them up and rape any family members that might be there.

You gotta start playing hardball with your members

I understand it´s very important to keep the chargeback ratio down, but I still think it´s way to easy to get your money back.. most of my refund requiring members say they did cancel before their membership would convert to monthly.. most of the time it´s a plain lie.

i have heard jettis is pretty easy when it comes to refunds,,,

believe it or not i tend to believe most Surfers will NOT call their bank to get a chargeback,, who wants to tell them it was from a porn site?

try a different proccessor who isn't so giving

1-2% is normal from what i've seen, but of course this depends on alot of factors...

Yeah it would be great if visa/mastercard would impose the same set of restrictions on their card holders as they do us.

Maybe track how many refunds/chargebacks and restrict a person if they're excessive.

:2 cents:

word

Jizar II... send and email to [email protected] with your account info and we'll be happy to have a look at your specific credit rates.

SunTzu... no doubt that would make all our lives much easier....and make us all much wealthier. ;-) Sadly Visa and MC are 100% behind the consumer. Ever see the MC "zero liability" commercials? Educating consumers how to refund.



Unfortunately credits are a very necessary evil. Many companies have found that the hard way.