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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 06-12-2007, 01:26 AM   #1
mahoney
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Do You email receipts to your customers when you rebill them?

Do You Email receipts when you rebill customers? I know some gateways offer that feature. They even allow you to send a notice several days in advance notifying them that their account we be rebilled in a couple of days. Do you think this is a good precaution to mimimize chargebacks and refunds etc?
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Old 06-12-2007, 01:28 AM   #2
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Yeah, I think our system send notice of pending charge, the invoice and notice of payment made.

We have some people that don't like all the emails, but we prefer that there are no questions.
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Old 06-12-2007, 01:46 PM   #3
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Quote:
Originally Posted by baddog View Post
Yeah, I think our system send notice of pending charge, the invoice and notice of payment made.

We have some people that don't like all the emails, but we prefer that there are no questions.
yeah, seems like a good idea
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Old 06-12-2007, 01:55 PM   #4
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Yes, we do that.
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Old 06-12-2007, 02:03 PM   #5
SLOWDOWN ILL CUM TOO FAST
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Verotel has this feature.. i dont like it personally i just put it in big bold letters that they will be rebilled every 30 days i think in overall it works best for me
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Old 06-12-2007, 02:18 PM   #6
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Most don't.
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