Steve.

I am sure glad they did not visit my office asking for my business.
They tried for over a year to get me to switch after I left.
I am sure glad I held out.


DO NOT USE IBILL IF YOU DO NOT WANT TO WASTE YOUR TIME AND MONEY. THEY BITE!


Use CCBILL. They have better sense and treat all webmasters with respect.

I spoke with a women at epoch (think amber or something) she was helpful and quick and new what shes talking about.

CCBill is real great im half jewish and always looking to complain about stuff but CCBill does not give me anything to bitch about, they are great

Aaa yea multi million dollar companies settling their disputes on some dopey webmaster board aimed at 12 year olds.Ya know for as long as I?ve been in this biz the immaturity of those expectations still takes the cake.This biz will NEVER mature to something meaningful as long as newbie biz folks(regardless of how much $$ they make or experiencing a 1300% growth in selling dirty pics..lol) think it makes good Biz sense to air their grievances on dopey public message boards,the approach by the VAST majority of biz people in the industry are a joke.

hmmm

time to bump

sure - but bitching about others posting on said dopey message board is most certainly not a joke.

This Multidollar company is not even communicating with their
clients.....not even when they don't pay up what they own...
that's when people start posting on dopey message boards.
If they would have givin some VALID explenation then this whole
thing wouldn't even have ended up here.....so spare us your
self proclaimed wisdom....it makes you look dumb

DynaMite:2 cents:

BOING!

BOINGBOINGBOING!!

bumb -

dont sign up with Ibill's new web900....!

.

Your post speaks volumes about <i>your</i> maturity, the jury is still out on Ibill though.

So you're saying multi-million dollar companies are too good to come here and talk to us lowly webmasters? (the webmasters that comprise the bulk of what actually generates said millions btw)

This issue like a lot of issues has shown up here due to the lack of response via the more private mediums such as phone, email, or IM. Maybe you were too busy typing up your joke of a post to actually notice the part where LS said he has tried to contact them repeatedly with no success.


Big companies with thousand of webmaster affiliates tend to LOVE webmasters, not look down their shit-stained noses at them. At least the good ones do, the long-term ones. Rule #1 for any company that includes the affiliate-based model into it's gameplan --- "Fuck the webmasters and you fuck yourself."

KABAMM!

SUPER BUMP!

Man...I'm such a troublemaking dickhead...

But you suck great cock.

Gotta be good at something.

Ibill does not have a strong board presence and Lord knows poor Cathy gets hammered every time she posts, no matter what she says. I'm sure they are aware of this fact, and if I were Cathy at this point, I don't know that I would post until I had some more information.

Everyone screws up, IBil is obviously no exception -- one would hope that they are meeting amongst themselves trying to decide how to handle these incidents and will have something more to say shohahahay.

And not just in private conversations. Once a subject has been made public, it quite often has to be addressed in public, especially when there are a lot of people potentially standing to lose from the solutions to the problems.

Absolutely right.

However, it would seem to me from reading the few posts that I've seen of hers, that she brings much of it on herself. I don't know if her superiors are tying her hands as to what she can and cannot say on here, but choosing to announce a new supposedly *awesome* new project at the same time that many webmasters are crying out for answers and going unheard is, well frankly a very bad move on their part. Not only does it look unprofessional, but it gives webmasters the impression that their concerns aren't a priority.

Kimmy, I've never once known you to <i>NOT</i> get right in the thick of things and straighten shit out, ever. You set a fairly high standard of customer service while with CCBill, possibly to the point of spoiling us, because we now expect no less from other processors.

I'd be happy if they merely took the time to acknowledge a few of the legitimate concerns here, maybe provide a few answers. Nothing more.

Dipshit.....Im saying that PROFESSIONAL Companies handle customer support and customer issues One on One in ways that Inhance the resolution of problems...NOT BY PARTICIPATING IN MOB MENTALITY on some dopey public message board with 12 year olds like YOU!

True professionals do it that way, but they are few true professionals.

Yeah but you gotta remember CD, I was posting on boards before I worked for CQ or CCBill, and not put into a situation of having to post BECAUSE I worked somewhere.

There's a huge difference there, and Cathy is in a situation where she can't win.

True professionals don't call names.

Are you really this completely un-self aware? You continue to call this a "dopey" message board but you have a fair number of posts here and seem concerned enough what the people here think of you to keep replying to this thread.

Also, did you actually read the thread or did you just see an opportunity to jam your foot into your mouth? Did you see the people that claimed to have attempted to handle this issue one-on-one with IBill only to be ignored?

This sort of issue would not make it to the "dopey mesage boards" if it were handled properly in the first place. People come here to look for answers and to share information. If some company is fucking up and costing people money, I want to know about it. That way I can avoid getting stung.

SpaceAce

So.... are you guys saying that I should use Ibill... from what I gather they are the way to go.... :Graucho :1orglaugh

If some company is fucking up and costing people money, I want to know about it. That way I can avoid getting stung.

SpaceAce
_________________________________________________

Well good then young child...You run your business with information thats rumor,BS,ego,and small opinions from small minds at best.What makes you think that ANYTHING that has to do with Business on these open message boards isnt slathered with agenda and self promotion.How long have you been in the industry?!?!l:) Reading boards isnt like readin the wall street journal joker and if ya run your *cough* business like that youll be back at the fry timer again soon enough;)

This guy's funny. Can we have some more posts from him? You can't help but laugh when somebody slags off other people's maturity and professionalism and has a worse grasp of the English language than a 12 year old French school kid :1orglaugh

I thought "Guaranteed" meant uh...

I've been in the industry, making my living completely from this, for over five years. I've made enough money to keep food in my stomach, a roof over my head and cars under my ass. I'm hardly a "young child".

I think it's clear to everyone here who the small mind is.

SpaceAce

insidethegame is just another in a long line of people who try to make everyone thing they are a "player"

Its kinda funny

I have posted in the other thread, but just wanted to make a suggestion here. Over the last year i have had an amazing amount of trouble with IBILL, too many things to bore you guys with but i took about 5 hours of my time each week to sort out with our so called major account manager, who now never returns calls or e-mails, she is obviously too important to deal with us?

My suggestion is that we warn all the new webmasters on Ynot and Xbiz all4you, etc etc. Most of the experienced webmasters know the problems with IBILL and are keeping clear but the new guys will get fucked !
Oh and one thing we found our recently was that the new check 2 system dosent work with Netscape. I know a lot of you dont use that in favor of IE but its a possible loss of 5% of your traffic check it out and if AOL drop's IE in favor of Netscape7 that's 35 million users that may never be able to join your site if IBILL dose'nt fix this.:boid :moon :Kissmy

I removed 900 billing over a year ago from my sites, it wasn't worth it. With the high reversals, no recurring, long waiting for money, high fees, and the FTC scrutiny on 900#s, let's just say I'm not that desperate for money. It's too bad that Ibill got fucked by MCI. At's also too bad that webmasters aren't getting paid either. If I were Ibill and someone used me as their main processor for Credit Cards, Checks, 900, etc. and the 900 thing happened, I would work something out with them. But if someone used someone else for credit card, and someone else for checks, and me only for 900, I would have no motivation to help. Maybe you guys that only used them for 900 should make a deal with them to use them for credit cards, they have some awesome credit card solutions right now. I'm willing to bet if you do, that they'll work a deal on the old 900 cash to help recoup your losses. Every processor has had problem periods from time to time, Ibill is better than ever right now, you guys that dis them, don't know them.

Anyway, if you've got something to add to this thread, add it. But no more "bump" posts, It gets boring.

...Hey I have a new and interesting suggestion...

How about we get a lawyer to manage a class action lawsuit and all agree to donate the proceeds to the Free Speech Coalition? :1orglaugh

Brad

Lensman I just think its fucked up they don't wanna discuss it, even if you do cc etc. with them... we the webmasters have a contract with them and not their partners.....

Vegas

oops, posted on co-worker's computer

So what you are saying here is, the more they fuck me over, the more business I should give them?

Or in reverse, if CCbill has been good to me, I should take my business away from them? Just so I can have a fucked up relationship with both my processing companies?

If Ibill wants more of my business, they gotta EARN it.

Steve Lightspeed

waiting for lensman's reply...

Lightspeed - I have nothing but respect from you guys. Twisted Cash was looking at moving to IBill as our primary processor, but this gives me serious doubts about supporting such a move.

Lensman - I understand your feelings about 900 billing, I'm not sure I like it either, however, there is no way on god's green earth I would give IBill another dime right now. If I was Steve, I would have already pulled IBill off of all my signup pages until they pay the web900 bill even if it cost me more in lost sales to do than the value of the debt.

Steve - Check out my recommendation. The only drawback of doing that is that webmasters like me will see lower conversions, but I would support that sort of move myself, because if processors can set a precident of this sort of bullshit, and that can jepordize your payments to me in the future, because I don't expect you to take too many $50,000 losses and keep in the business, and if it jepordizes you, it jepordizes me. So, I say pull them, or let affiliates choose to pull them from the webmasters area so that those that want to back you can, and those that just want their money can still say "I will support shitty billing companies."

IBill - Yea, you heard me, you've already lost my business. I hope you lose more. The only thing more dispicable than withholding your payments in the first place is letting something like this go and think you can get away with out at least making a statement. At this point, I think I would be more comfortable hearing you tell steve "We're stealing your money and we hate you fuck off" than saying nothing at all. Do me a favor and introduce yourself to the next guy you are going to assfuck before you rape them. You have lost my vote, entirely.

TarPy

PS - Ibill, I will find a way to have more and more to say on this thread for about 3 years, so the shit ain't going away, own up and admit you are cheating bastards.

In a recent update, it sounds as if Twisted Cash will in all probability decide not to go with Ibill because of this incident.

We've been recommended to use PayCom, or PSWBilling.

Anyone else have a billing co to recommend?


TarPy

TarPy,

We have several credit card processing options you may be interested in and will save you $$ in processing fees. We also have a check solution that is very inexpensive and you control the fraud scrub levels. Best of all.... we value every single client that we process for.

Interested?

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456

Thank you, Mitch Farber

Impressed with the attention to clients, even if they are only potential.

Any of you other guys want to throw your hat into the ring.

Recommendations?


More Sales reps?

Anyone?

TarPy