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Epassporte = fucking stupid.... lost my card and.... Epassporte = fucking stupid.... lost my card and....
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 03-31-2007, 09:50 PM   #1
NaughtyRob
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Epassporte = fucking stupid.... lost my card and....
I sent an email through the system from inside my account telling them that I lost my card and asking how do I get another.... here is the response... WTF??

From: Epassporte Customer Service
To: myaccountusername
Received: Mar 27, 2007 2:28 PM PDT
Subject: Re: Other: Lost my card


{PLEASE EDIT AS NEEDED SO THAT YOU MAY ACCURATELY REPLY TO THE INQUIRY.}

Dear {INSERT RECIPEINT'S FIRST AND LAST NAME HERE}

We received your {message/email}, however we were unable to determine the
exact nature of your inquiry. Please resubmit your question along with
more details and explanation so that we may provide an accurate response
to your concern.

I hope this information is helpful. Please do not hesitate to contact us
for further inquiries.

Best regards,
{Junior D}
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Old 03-31-2007, 09:59 PM   #2
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Two words:

Michael Olsen. Don't waste your time contacting anyone else.
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Old 03-31-2007, 10:15 PM   #3
NaughtyRob
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Ok, then how do I get in touch with him? Thanks.
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Old 03-31-2007, 10:17 PM   #4
he-fox
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check Michael_O's profile
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Old 03-31-2007, 10:18 PM   #5
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Quote:
Originally Posted by LiveDose View Post
Two words:

Michael Olsen. Don't waste your time contacting anyone else.
Correct. I lost my card last week, and he handled it in about 2 seconds flat. I hope all the good words on GFY get him a raise, he well deserves it.
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Old 03-31-2007, 10:41 PM   #6
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Old 03-31-2007, 10:42 PM   #7
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Thanks guys.
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Old 03-31-2007, 10:56 PM   #8
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Quote:
Originally Posted by LiveDose View Post
Two words:

Michael Olsen. Don't waste your time contacting anyone else.
QFT... can't agree more
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Old 04-01-2007, 06:34 AM   #9
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GetNaughty

I apologize for that email, thats not good enough.
Please email me your UserID.
And we will get a new card ordered for you.
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Old 04-01-2007, 06:36 AM   #10
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GetNaughty

I apologize for that email, thats not good enough.
Get that monkey fired.
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Old 04-01-2007, 06:38 AM   #11
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Get that monkey fired.
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Old 04-01-2007, 06:41 AM   #12
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Michael O, you get my icq yet or what?
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Old 04-01-2007, 06:52 AM   #13
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Bad situation !
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ICQ 210874419
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Old 04-01-2007, 06:59 AM   #14
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Originally Posted by jscott View Post
Michael O, you get my icq yet or what?
Please email me
[email protected] since I won't be online on ICQ until tomorrow.
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Old 04-01-2007, 10:51 AM   #15
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that's what happens when your companies customer support is illegal immigrants who can't speak / understand english...but know how to copy and past email templates.

They have the some of the worst support I've ever dealt with...I've had people hangup on me because they couldn't wrap their minds around simple questions I had.
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Old 04-01-2007, 11:18 AM   #16
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At least you got a reply canned or not
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Epassporte = fucking stupid.... lost my card and.... Epassporte = fucking stupid.... lost my card and....
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