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Old 03-26-2007, 06:53 AM   #1
nico-t
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ccbill: 4 chargebacks from same subscriber

got 4 chargebacks from the same subscriber... looks like the guy was able to charge back 4 times while he only had 1 subscription, all 4 chargebacks happened in the same minute, for the same site. Never happened to me before, I already contacted the sponsor (no answer yet) but i think this is more an issue for ccbill?
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Old 03-26-2007, 06:57 AM   #2
Barefootsies
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Old 03-26-2007, 07:11 AM   #3
Methodcash Rick
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The most likely reason for this is, 1 subscription, and the guy rebilled 3 times.

His wife finally noticed the charge, confronts him, and he said "I didn't make that charge", so the card issuer issues 4 charge backs (1 for the initial & 3 for the rebills) without question.

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Old 03-26-2007, 07:16 AM   #4
scottybuzz
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yep the only reason i can give is for the rebills.

had one guy charge back on 4 rebills and one sale worth 22$ each to me

over a hundred down the drain
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Old 03-26-2007, 07:19 AM   #5
nico-t
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aha, well that sucks.. he joined in october so i guess i should thank him for only doing 4 chargebacks instead of the whole 5
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Old 03-26-2007, 07:20 AM   #6
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yeah, I hate it when that shit happens.
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Old 03-26-2007, 07:41 AM   #7
sue
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There is 1 chargeback for every membership cycle, so if you have a member with 1 trial that has rebilled 3 times you will get 4 chargebacks.

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Old 03-26-2007, 07:44 AM   #8
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The worst is when the member access a site multiple times, downloads everything, never emails for an problem, then charges back
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Old 03-26-2007, 07:45 AM   #9
crockett
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I had the exact same thing happen once but it was 4 charge backs from the same guy on two diffrent sites. Was pretty fucked up when you think about it, because the guy signed up to both sites within 2 mins and each rebilled twice.

You would have thought 2 trasactions from the same card within 2 mins of each other would have rung a bell or two..
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Old 03-26-2007, 07:49 AM   #10
d00t
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Quote:
Originally Posted by nico-t View Post
got 4 chargebacks from the same subscriber... looks like the guy was able to charge back 4 times while he only had 1 subscription, all 4 chargebacks happened in the same minute, for the same site. Never happened to me before, I already contacted the sponsor (no answer yet) but i think this is more an issue for ccbill?
never had a chargeback before? heheh
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Old 03-26-2007, 07:54 AM   #11
nico-t
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never had a chargeback before? heheh
yea but only for 1 signup fee, never for 4 from the same guy..
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Old 03-26-2007, 08:04 AM   #12
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That sucks. Surfers should not be allowed to chargeback more than once. If it was a transaction that shouldn't have happened, then they should notice on their bill the first month. Webmasters shouldn't have to pay for peoples lack of responsibility.
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Old 03-26-2007, 08:10 AM   #13
PleasurePimp
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Bad about all that is

Nobody can not do anythink about it......

I hope 3D will soon change all this

Even you have prove he was on your site ip logs and so on
phonenuber etc ..... you never see again your cash
exept you walk and get it in person
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Old 03-26-2007, 08:17 AM   #14
d00t
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Originally Posted by King Adam View Post
That sucks. Surfers should not be allowed to chargeback more than once. If it was a transaction that shouldn't have happened, then they should notice on their bill the first month. Webmasters shouldn't have to pay for peoples lack of responsibility.
This is true and I totally agree.

Anyone with a merchant/3rd party knows the risks involved in taking cards online and understands that chargebacks happen.

I think we can all agree that the huge financial benefits from accepting cards online far outweighs (99 to 1 at least!) the bad apples out there.

Now imagine if we *ALL* spent 5% of our income fighting idiot surfer chargebacks to the point that the industry average was under 0.01% - now you can see the long term benefits of that extra 0.99% on your bottom line, every week of every month of every year - forever!
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Old 03-28-2007, 09:04 AM   #15
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Just had the same exact problem on ccbill for Sweet Apples. 4 chargebacks from the same guy. Wonder if it is the same guy that did 4 chargebacks to you.
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