extra money in mine. :)

nikki...hit me up on icq.

I apologize for you not getting an answer to your emails.
Please email me your UserID and I will look into it.

Thanks.

Last activity on your account were November 6th, the funds were safeguarded on March 6th.
I am working on getting the funds returned to your account.

not really absconded , more like "borrowed" :)

Heres the situaion in a nutshell.

I dont know if they are still doing this but it was being done before epassporte split.

When a surfer signed up for a site lets call it "surferporn.com" he also got a cross-sale for "crosssaleporn.com" but it wasnt your traditional "cross-sale" what it was was they would create an epassporte account for you and deposit money from your credit card into the epassporte account then take it back out of the epassporte account for you ( leaving you with some remaining funds in the account ) .

But in all reality the surfer prob never see's anything from epassporte ( as it was buried in the terms and conditions ) so they have no idea they have an epassporte account. all they know is they signed up for a porn site and mony gets taken from their account every month until they cancel.. no harm no foul. but now theres thousand of epassporte accounts that the owners likely dont even know they own, with small change like $5 in each account. so epassporte understand this and wants all that cash of course.. or at least access to it..

And this isnt such a "terrible" practise , other than they have no reason to "safeguard " the funds.


When you deposit money in a "traditional" banking facility, the bank uses your money to lend to others right.. they never have everyones cash inside the vault..

in a nutshell this is what epassporte is doing , but under the guise of "safeguarding" the cash.. i see no reason why they cant just borrow on these funds instead of seizing them.

I do understand you are trying to help and I have mentioned this to you in our conservations. I am not holding you responsible at all. I find it hard to beleive that epassporte does not notify customers when this action is going to be implemented.
Honestly, It does not matter to me when I made my last transaction, but it does matter that this was done without any notification....and then having to wait to get the money back into my account is another issue :(
I just feel it is poor customer service...........

Can you please answer these questions for me, I would appreciate it :)

1). Why was I not sent some sort of notification of epassporte's intention to take action and move my money because it was not used or to check and see if I wanted the account closed?

Epassporte has all my contact information, there is no excuise for not contacting me, execpt that no one gave a rats ass and just decided to do what ever they wanted with my money.

3). Where on epassportes web site, does it state monies will be safeguarded if not used within 120 days????

4). Why is it that I have to wait 3 days for epassporte to move the money back? The money should have been transferred to my account when I called.
What is so hard about moving my money back....again...this is not rocket science.

thanks for your help.

Thank you for clearing this up :)

Trying to contact you :)

I just logged on and see that on March 13th I finally received a response and the money was returned. I appreciate the fact that I got my money back but I started to inquire into the issue on Feb 2nd so it would be nice if it did not take so long (6 weeks).....

I'm just curious to see where in their terms this "safeguarding" part is mentioned. I'm sure I missed it and it must be there, so if someone with more understanding of slick legal text can point me to the right paragraph I'd appreciate it.

I have looked and looked and still can't find anything .....

i love epassporte. michael, ignore the haters.

I know. But it must be there, right? :Graucho

wow this thread is....wow epassporte need to get their shit together...

You know, your starting to get annoying with your trolling ass. No one cares if you like epassporte or not. If you like them so fucking much start your own thread and troll through it..............

I highly doubt it or its hidden so well no one can find it :pimp

I guess we will not get answers to these questions??????????



Then please explain this..........
1). Why was I not sent some sort of notification of epassporte's intention to take action and move my money because it was not used or to check and see if I wanted the account closed?

Epassporte has all my contact information, there is no excuise for not contacting me, execpt that no one gave a rats ass and just decided to do what ever they wanted with my money.

3). Where on epassportes web site, does it state monies will be safeguarded if not used within 120 days????

4). Why is it that I have to wait 3 days for epassporte to move the money back? The money should have been transferred to my account when I called.
What is so hard about moving my money back....again...this is not rocket science.

Exactly. :winkwink:

Why not notify them with an e-mail? How about notifying them when they login? I'm sorry, but removing funds and not saying a word looks a lot like theft to me. Not to mention the fact it's the single most retarded safeguard I've ever heard of.

This sounds very fishy. What about people who forgot they had money in there? Is their money "safeguarded" forever? Would love to know why safeguarding someone's money is a big secret to the account holder.

Retarded, maybe, but very effective. A thief can't steal what's already been stolen. :1orglaugh

I guess not responding to the questions, pretty much speaks volumes to me, of course I shouldnt expect anything more out of a company that got caught messing with funds from my account .................
They have until tomorrow and then I am going to turn into the stepchild that hates their stepparents ass.

well to be fair the only rep on gfy is michael i believe and he does a great job helping people with problems.. sure i would like to see more transparency but he is just doing the job he is told, he doesnt make the decisions , just passes along the info.. Hopefully he will pass our concerns on to those above him and hopefully they act on them..:thumbsup

I fully agree. Michael has been doing what he can to get this resolved. I have even told him so and I am sure he is not responding because he has someone above him giving orders. I will say Michael0 has always been there to resolve any issue or answer a question.....I am not on his back, I am on epassporte's back and would like some answers, that's all.
The only reason I ask him to address my questions was because he is the only person I know to get in touch with. As I have said before, I do not blame Michael.

I have asked legit questions and they should be addressed, but that may be too much to ask for
Things just don't seem right and a good explaination is needed....besides the one pulled out of thin air earlier in this thread.

Well here is an update. even though I have problems with epassporte, I have to load funds and pay people I owe. We seemed to have a glitch and was notified to call customer service......which does not exist.....so after a 45 minute wait, I hear a click and I get cut off.......:321GFY :321GFY

This company straight out sucks ass, your customer service sucks, your hold times are horrific and you play with customers money..................what next....I really have to ask, are you guys operating out of a basement?????

Damn Nikki_Licks sorry to hear about having your money stolen man :(

I'm in Canada...no problems here

I wouldn't say it was stolen, but rather creatively reinvested until I found out about it.
Thanks though :winkwink:

I have made my decision and I have had enough of epassportes' unprofessional acts, crummy customer service and the lack of caring about fucking with my money, which they know what you did with it.

I have commitments with clients to pay bills I owe for work done and all there seems to be is problems. I have had nothing but problems since I opened an account with epassporte. I would pay these individuals via another payment system, but epass is all they take...so consider it fucking over myself, and others as well.

I happen to care about my reputation unlike your company [epassporte]. I do not have time for epassportes' shit anymore.
If need be, I will place a link to every thread that comes up about epassporte, linked to this thread, UNTIL I GET ANSWERS TO THE QUESTION'S I ASKED.....I will bump this every day until I can't bump it any more.

Some one in this dog and pony show must be in charge, anyone incharge care to have balls and stand up to the plate......answer some questions....after that I will decide where to take this situation next....your choice
I am not going away until you answer the questions
Answer the fucking questions

Going to keep this at the top until someone from epassporte has the courtesy to answer my questions...I have plenty of time, how about you?
See you in the morning for another fine epassporte bump......

good luck! bump for a response I would like to know what is up as well

Crooked at heart. It shows.

Answer the Questions Epassporte

Here is my morning bump...................

Please stop posting, you make Canadians look bad.

What the man said. :)

Curious to hear the answer to this too.

indeed :-)

Another Bump.

i hope i wont be one of this people

ok this is last time i entered post like this one, i mean "i lost that and that there and there" ... enough was said about security, and people who say "that is not my fault i am perfect person and mistake is on the other side" are making me really mad ... :2 cents:

Epass rocks as far as I'm concerned