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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 02-27-2007, 02:24 AM   #1
gazool
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CCBILL the worst stats system in the world!!!

when ever I wanna check referrers or wanna check how many active members in the recurring pool for a given day or any task that is besides getting the sales for any given day or two..

I get an: AUTHENTICATION ERROR, or a GENERAL ERROR...
Error: A server error occurred. We apologize for any inconvenience.

FUCK THAT SHIT... The system has been like that for the past three years... CCBILL Get your shit together (stats wise)
If I was to make a system like that, I would be out of business in a hurry



AAAhh that felt good... Haters FUCK YOU!
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Old 02-27-2007, 04:11 AM   #2
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prolly a timeout - shoot them an email
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Old 02-27-2007, 04:47 AM   #3
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Quote:
Originally Posted by gazool View Post
when ever I wanna check referrers or wanna check how many active members in the recurring pool for a given day or any task that is besides getting the sales for any given day or two..

I get an: AUTHENTICATION ERROR, or a GENERAL ERROR...
Error: A server error occurred. We apologize for any inconvenience.

FUCK THAT SHIT... The system has been like that for the past three years... CCBILL Get your shit together (stats wise)
If I was to make a system like that, I would be out of business in a hurry



AAAhh that felt good... Haters FUCK YOU!
I totally agree.
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Old 02-27-2007, 06:05 AM   #4
Violetta
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I have that problem ca 2% of the time! Perhaps it's your isp? Or something else...
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Old 02-27-2007, 06:10 AM   #5
rotterdammer
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Yeah they suck sometimes
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Old 02-27-2007, 06:10 AM   #6
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I just signed up for one of those new mpa powered affiliate systems through epoch...and WOWOWOWOWOWOW

KICKASS SHIT!

it is rockin!

I was about to get all set up with ccbill too, but now that I have seen this, I will be using mpa built into epoch with a ccbill cascade
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Old 02-27-2007, 06:20 AM   #7
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the worst ever. ccbill stats sucks
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Old 02-27-2007, 06:25 AM   #8
gazool
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It's got nothing to do with my ISP...
I need it to work 99.9% - 100% of the time, which is not too much to expect from a huge money making machine like CCBILL... Yet instead, you have what I only can think of as a bunch of first graders sitting around playing Warcraft all day, and some times taking care of errors if they are absolutely critical...
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Old 02-27-2007, 07:21 AM   #9
u-Bob
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the worst ever. ccbill stats sucks
Couldn't agree more. Their interface is a total disaster.
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Old 02-27-2007, 07:26 AM   #10
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prolly a timeout - shoot them an email
There's little point, cos everyone experiences it and has been since the stats interface changed a couple of years ago. In my case, if I try to search for transactions over more than about 60 days then it bombs out with the error. I have about 100 affiliate accounts, so more would probably make it worse.

I would like to see ccbill step up and say they're actually going to do something about it.

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Old 02-27-2007, 07:32 AM   #11
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Just did a search from 2007-01-01 to 2007-02-26 (approximately 55 days) and it took 2 minutes and 50 seconds to return the stats.
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Old 02-27-2007, 07:36 AM   #12
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rowan: searches that long ago timeout yes, its a well known issue

lemme see how many secs my search does

how many accounts do you have in there?
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Old 02-27-2007, 07:37 AM   #13
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rowan: searches that long ago timeout yes, its a well known issue
Yep, so after this many years (and complaints) why is it still occurring? That's my point.

I have approximately 100 merged accounts.
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Old 02-27-2007, 07:39 AM   #14
DutchTeenCash
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1 min 50

9 pages account so approx 225

never was faster though - but it depends what time of day etc
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Old 02-27-2007, 07:41 AM   #15
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Yep, so after this many years (and complaints) why is it still occurring? That's my point.

I have approximately 100 merged accounts.
well im sure you know its a matter of capacity

not defending ccbill but they max search queries I guess, otherwise the dbase server would crash in no time

but yes it would be nice if theyd fix this
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Old 02-27-2007, 07:43 AM   #16
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Their backend is lacking, but since many people that use them don't have really any other choice....you get what you get
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Old 02-27-2007, 07:46 AM   #17
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Caching queries for each account and/or day would help a lot, that way when it bombs out and you retry the cached results fly in, and after enough retries you'll get complete stats within a few seconds.
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Old 02-27-2007, 07:46 AM   #18
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Putting it simply...

Not being able to see 2 months worth of stats is ridiculous IMHO. I don't have this problem with any other sponsor or stats system.
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Old 02-27-2007, 08:29 AM   #19
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CCBill? What would they ever know about e-commerce??
Good luck wherever else you may go.
Scrubba-da-dub, makes a clean troll in in the tub.

Seriously, just zip them an email, im sure they would be more than interested to listen your comments and concerns
on this matter.
There good people.
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Old 02-27-2007, 08:53 AM   #20
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:2cents GFY = CCBill Bat Signal

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Old 02-27-2007, 09:40 AM   #21
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Hey guys, just saw this. We have been developing a new stats package for some time now, when its released you guys will love it...its got some really neat, innovative features

as for the current system, it is faster at some times than others, but as for when you get one of those errors, i suggest you submit a bug so that we can check it out and see if anything can be done to fix it/speed it up
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Old 02-28-2007, 03:28 AM   #22
gazool
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I suggest you test it your selves.
The ERRORS are random and what sometimes work will at other times cause an ERROR...

BUT if you go into an affiliate account with lots of sponsors and stats and pull some stats, you will 100% sure get those errors... GOOD LUCK
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Best Selling Granny Site -> http://www.excitedwives.com/tour/


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Old 02-28-2007, 03:40 AM   #23
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Happens to me only when I'm trying to view stats selected from a week+. You do have a point though, they need to revamp their decade old system.
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Old 02-28-2007, 04:30 AM   #24
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I look forward to the new system.
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Old 02-28-2007, 07:05 AM   #25
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I got the same error message sometimes too, but in the next hour it works well again.
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Old 02-28-2007, 07:43 AM   #26
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I'm really looking forward to CCBill getting the new system in place.. CCBill have always been my first choice for processing, but I have felt that their affiliate system could be greatly improved.
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Old 02-28-2007, 07:59 AM   #27
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Hey guys, just saw this. We have been developing a new stats package for some time now, when its released you guys will love it...its got some really neat, innovative features

as for the current system, it is faster at some times than others, but as for when you get one of those errors, i suggest you submit a bug so that we can check it out and see if anything can be done to fix it/speed it up
Sounds great! Good job man!
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Old 02-28-2007, 08:04 AM   #28
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Have been hearing about the new system - will surely have a positive impact
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Old 02-28-2007, 09:29 AM   #29
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its got some really neat, innovative features
Those phrases scare me.
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Old 02-28-2007, 09:31 AM   #30
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Those phrases scare me.
dont be scared, it will help, not hurt
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Old 02-28-2007, 10:13 AM   #31
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Any idea when this might roll out .. at least in beta?

Is there going to be any competing product to the Epoch tie in to the MPA tracking program?

With the spiriting away of Patrick and now Rainey from Pridebucks, Epoch seems to be gathering a bit of steam bringing on serious industry experience in their talent pool to go after even more of your business.

We'd be interested to hear what CCBill is going to do about it. ;)



Quote:
Originally Posted by corvette View Post
Hey guys, just saw this. We have been developing a new stats package for some time now, when its released you guys will love it...its got some really neat, innovative features

as for the current system, it is faster at some times than others, but as for when you get one of those errors, i suggest you submit a bug so that we can check it out and see if anything can be done to fix it/speed it up
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Old 02-28-2007, 10:54 AM   #32
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Any idea when this might roll out .. at least in beta?

Is there going to be any competing product to the Epoch tie in to the MPA tracking program?

With the spiriting away of Patrick and now Rainey from Pridebucks, Epoch seems to be gathering a bit of steam bringing on serious industry experience in their talent pool to go after even more of your business.

We'd be interested to hear what CCBill is going to do about it. ;)
Sure, to elaborate a bit, its an entirely new client admin and affiliate system, built from scratch, and we have designed the system/network to be load-balanced, and unload reports very quickly?we have been taking feedback and ideas for quite some time now, and im sure that everyone will be very pleased with the result.

We are looking at a summertime release
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Old 02-28-2007, 12:41 PM   #33
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let me also mention that we will have globally-load balanced signup forms (to ensure that signup forms load instantly, no matter what region the consumer is located in)
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Old 02-28-2007, 05:51 PM   #34
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I remember mention of being able to use a single master affiliate account number instead of juggling individual accounts (and having to change all our links when one program is acquired by another)... is this still happening?
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Old 02-28-2007, 06:12 PM   #35
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dont be scared, it will help, not hurt
Yeah, thats what my dentist keeps telling me, usually just before he turns my gums to a bloody pulp. I find myself avoiding sponsors with CCBill now because of the errors in stats reporting.
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Old 02-28-2007, 06:12 PM   #36
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I remember mention of being able to use a single master affiliate account number instead of juggling individual accounts (and having to change all our links when one program is acquired by another)... is this still happening?
it sure is
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Old 02-28-2007, 06:21 PM   #37
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it sure is
that is the best news ever... one aff # to promote every ccbill site will make everyones life so much easier and make all of us more money.



Sebs
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Old 02-28-2007, 06:27 PM   #38
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I just signed up for one of those new mpa powered affiliate systems through epoch...and WOWOWOWOWOWOW
Please share, i want to see it as well : )
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