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The problem is either caused by password traders or chargebacks due to insufficient satisfaction, as I see your sites have an oldschool cookie cutter design and thus might only provide matching content that few people want to pay for these days.
The best way to lower fraud is webmaster monitoring and automated phone number verification. http://www.phoneconfirm.com/ http://www.proveout.com/ http://www.verexo.com/ etc. |
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Some of you guys may misunderstand hentaivip's issue.
A group of guys attacked his site by using large numbers of stolen credit cards. Most of the owner, whose cards are stolen, are from North America and Europe, and they don't know what the shit is; so they chargeback. These attackers use some kind of untrackable proxy to hide their real origin, they even signup randomly for every affiliates for some unknown purpose, maybe to kill the site down from chargeback ratio. Hentaivip did a lot of things against this situation, but maybe it can not held for long because they chargeback too much very often. If ccbill terminate this account, then we can assume that if this shit happens with our own site as well, we will face a very high risk that we can not fight against. |
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so perhaps they have 5-8 different affiliate accounts and am trying to spread the risk that way ? |
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I must have Chargeback under 2.0% .. in this month or My CCbill account will stop !! What should i do ? Can i move all rebill and old customer to new CCProcessor ? |
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Do this continuously and you can effectively kill any future fraud.... |
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That's why i said they'er doing this for unknown purpose. :1orglaugh |
try and find the affiliate that is causeing most of the carge backs, and terminate the account.
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i hope you managed to act on some of the great advice in this thread - some great ideas!
One thing you can do, but this will take time. Go through all of your chargebacks and identify all the affiliates, you may find that some of your affiliates are using bad marketing practices or some of them may even be trying to fraud you, usually using a few different affiliate accounts. If you can identify any bad affiliates that are sending high numbers of chargebacks then this is one step closer to cleaning your traffic :D I dont think voiding all the high price transactions is a good thing to do, I did a search and most of our chargebacks come from general subscriptions, the high price long term subscription options dont chargeback as much, maybe becuase they are one time charges and the surfer doesnt see a charge on his card 3 months later and it surprises him. Good look, you have some oishii sites :D |
The refunds and chargebacks are already starting to roll in from those scammers...Thank God most of them are refunds and not chargebacks...I killed every last fraudulent affiliate that I could find and as of now, I'm no longer seeing those bad sales coming through....
Don't be greedy and keep that money..I know I was definitely tempted because combined, they were sending a nice load of sales.....Report the fraud and get it over with so that you can continue doing honest business.. |
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