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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 11-27-2006, 12:53 PM   #1
Shap
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Is There any support faster than NatNet?

I would have to say there is no company that can match their tech support speed and efficiency. They blow me away every time I open a ticket.

Tony, Bill and the NatNet Team kick some serious Ass!!!!
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Old 11-27-2006, 12:58 PM   #2
SteveLightspeed
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100% agree!

Steve Lightspeed
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Old 11-27-2006, 01:01 PM   #3
xclusive
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Phatservers has always been really fast for me.
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I support MediumPimpin.com / Shemp's Outlawtgp.com /


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Old 11-27-2006, 01:03 PM   #4
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Nope, I don't think so. Natnet support isn't just extremely fast - the whole team is also very helpful, throwing in suggestions to make things work more efficiently.
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Old 11-27-2006, 01:05 PM   #5
Shap
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Originally Posted by SteveLightspeed View Post
100% agree!

Steve Lightspeed

Once you experience this type of support you can't ever go back to regular support.

You know I bet if i opened a ticket and asked them for advice on how to handle a fight with my wife they'd have the answer and within 5 minutes too.
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Old 11-27-2006, 01:07 PM   #6
AaronM
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If I didn't have such kick ass support where I am now, Natnet would be the first company I would contact.
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Old 11-27-2006, 01:09 PM   #7
Jakke PNG
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My hosts support is best I've ever seen, that being said I've never been a customer of natnet..and with support like mine, I won't be anytime soon.
So, I just have to take your word for it.
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Old 11-27-2006, 01:10 PM   #8
marketsmart
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OC3's support is really fast
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Old 11-27-2006, 01:13 PM   #9
Shap
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Originally Posted by viki View Post
Nope, I don't think so. Natnet support isn't just extremely fast - the whole team is also very helpful, throwing in suggestions to make things work more efficiently.
The crazy thing about NatNet is that their support is amazing 24/7. You need something done at 4am? No Problem it's DONE! Never any waiting.

Also they are so well managed that I never have to talk to Tony or Bill.
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Old 11-27-2006, 01:20 PM   #10
2HousePlague
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I'm pretty pleased with gotwebhost in that department-- my typical service resolution scenario:

2HousePlague (12:05 PM) :
trouble?
baddog (12:05 PM) :
nope
2HousePlague (12:06 PM) :
thanks
baddog (12:06 PM) :
np


2hp
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Old 11-27-2006, 01:22 PM   #11
baddog
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Quote:
Originally Posted by 2HousePlague View Post
I'm pretty pleased with gotwebhost in that department-- my typical service resolution scenario:

2HousePlague (12:05 PM) :
trouble?
baddog (12:05 PM) :
nope
2HousePlague (12:06 PM) :
thanks
baddog (12:06 PM) :
np


2hp

We are working on speeding that up.
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Old 11-27-2006, 01:25 PM   #12
Dennis69
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Quote:
Originally Posted by xclusive View Post
Phatservers has always been really fast for me.

Agreed... I've been with them for a quite a few years now and I'm always amazed at how fast support is!
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Old 11-27-2006, 03:36 PM   #13
Shap
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NatNet is so good they make other companies look bad. I sent 2 tickets with the exact same type of work. Took NatNet 7 minutes took the other company 3 hours. Talk about an asswhooping.
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Old 11-27-2006, 03:46 PM   #14
SweetT
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Hey Shap (and everyone else)....

Thanks for the kudos dude! It is always nice to hear that people are really liking what we are doing here. I truly appreciate it.

I do love how many other hosting companies get named in these threads...it's funny to just sit back and watch everybody, ya know? The funny thing is that with just the couple of our customers that posted in this thread you guys push more bandwidth than most of the hosting companies on this board push as an entire company.


Quote:
Originally Posted by shap View Post
Also they are so well managed that I never have to talk to Tony or Bill.
Well, it is like I always say, if you have to talk to the owner of your hosting company in order to get something done....LEAVE. Web Hosting is all about redundancy and if there is no redundancy in employees what makes you think there is any in the places that really matter?

Anyway...just wanted to say thanks for the kind words. I am glad we are doing a good job for ya!


--T
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