Is There any support faster than NatNet?
 

I would have to say there is no company that can match their tech support speed and efficiency. They blow me away every time I open a ticket.

Tony, Bill and the NatNet Team kick some serious Ass!!!! :thumbsup

100% agree!

Steve Lightspeed

Phatservers has always been really fast for me.

Nope, I don't think so. Natnet support isn't just extremely fast - the whole team is also very helpful, throwing in suggestions to make things work more efficiently.

:thumbsup
Once you experience this type of support you can't ever go back to regular support.

You know I bet if i opened a ticket and asked them for advice on how to handle a fight with my wife they'd have the answer and within 5 minutes too.

If I didn't have such kick ass support where I am now, Natnet would be the first company I would contact.

My hosts support is best I've ever seen, that being said I've never been a customer of natnet..and with support like mine, I won't be anytime soon.
So, I just have to take your word for it. :)

OC3's support is really fast :thumbsup

The crazy thing about NatNet is that their support is amazing 24/7. You need something done at 4am? No Problem it's DONE! Never any waiting.

Also they are so well managed that I never have to talk to Tony or Bill.

I'm pretty pleased with gotwebhost in that department-- my typical service resolution scenario:

2HousePlague (12:05 PM) :
trouble?
baddog (12:05 PM) :
nope
2HousePlague (12:06 PM) :
thanks :)
baddog (12:06 PM) :
np

2hp

We are working on speeding that up. :thumbsup

Agreed... I've been with them for a quite a few years now and I'm always amazed at how fast support is!

NatNet is so good they make other companies look bad. I sent 2 tickets with the exact same type of work. Took NatNet 7 minutes took the other company 3 hours. Talk about an asswhooping.

Hey Shap (and everyone else)....

Thanks for the kudos dude! It is always nice to hear that people are really liking what we are doing here. I truly appreciate it.

I do love how many other hosting companies get named in these threads...it's funny to just sit back and watch everybody, ya know? The funny thing is that with just the couple of our customers that posted in this thread you guys push more bandwidth than most of the hosting companies on this board push as an entire company.


Well, it is like I always say, if you have to talk to the owner of your hosting company in order to get something done....LEAVE. Web Hosting is all about redundancy and if there is no redundancy in employees what makes you think there is any in the places that really matter?

Anyway...just wanted to say thanks for the kind words. I am glad we are doing a good job for ya!


--T