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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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07-08-2002, 08:22 AM
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#1 |
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Confirmed User
Join Date: Apr 2001
Location: Chi-town
Posts: 3,112
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Epoch stats probs???
Is anyone else experiencing problems w/ Epoch stats from over the weekend? Mine don't show ANY sales I made since friday & still doesn't.
Also, anyone know who I can contact directly about this? |
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07-08-2002, 08:27 AM
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#2 |
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Confirmed User
Industry Role:
Join Date: Dec 2000
Location: The Helm!
Posts: 8,818
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I am having the same problem. I am being told that it is being worked on.
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No One |
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07-08-2002, 08:33 AM
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#3 |
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Confirmed User
Join Date: Apr 2001
Location: Chi-town
Posts: 3,112
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Ok, good. That shit always scares me.
Thanks, d00d  |
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07-08-2002, 08:48 AM
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#4 |
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Registered User
Join Date: Jun 2002
Posts: 65
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I just got off the phone with Epoch and they said that the stats will be back shortly. I about shit my pants this morning when our stats person told me we had NO signups. Epoch confirmed that they were all accounted for though and that all should be back to normal in a little while. :-)
Andrew
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07-08-2002, 09:10 AM
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#5 |
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Industry Vet
Industry Role:
Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
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A note from Epoch...
Epoch stats are currently not reporting the sales for the past fews days. However, all transactions have been captured and recorded properly. The stats will be working and all data will be accurately reflected by mid-day today. The reporting error in no way affected transaction processing. Stand by for further information, or, write to me if you have any questions. --Rand at Epoch
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-- Rand Payment Industry - Communications - Quality Assurance |
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07-08-2002, 09:24 AM
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#6 |
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WantBoobs.com
Industry Role:
Join Date: Feb 2002
Location: Calif & Washington
Posts: 3,472
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Rand,
Is this reseller or all stats ?? Thanks, Joel |
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07-08-2002, 09:32 AM
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#7 |
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Industry Vet
Industry Role:
Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
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Joel,
This affects online reporting both for primary accounts and resellers. However, data dumps and postbacks remain unaffected. --Rand
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-- Rand Payment Industry - Communications - Quality Assurance |
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07-08-2002, 10:01 AM
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#8 |
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Confirmed User
Join Date: Apr 2001
Location: Chi-town
Posts: 3,112
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Coo'
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07-08-2002, 12:38 PM
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#9 |
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Confirmed User
Join Date: Mar 2002
Location: how'd I get here?
Posts: 264
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That's not quite right, the data dumps (.trn, .rcr, etc) files were unavailable. I was being redirect to billingsupport.com, probably on a 404.
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07-08-2002, 12:49 PM
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#10 |
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Confirmed User
Join Date: Mar 2002
Location: Land of beer, cheese, and brats
Posts: 131
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My Epoch sales are back. Oh happy day
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