Webair hosting is made of fail and aids - GoFuckYourself.com

thumbnailsource · 10-08-2006, 02:36 PM

I updated my billing info a week ago and they have processed the payment; Yet they still have not reactivated my domain or replied to any of my emails.

Any suggestions on a new hosting provider? no spam plz

Sarah_Jayne · 10-08-2006, 02:38 PM

Have you tried their live support before posting here?

baddog · 10-08-2006, 02:38 PM

how can I tell you to check us out without it being considered spam by you?

thumbnailsource · 10-08-2006, 02:39 PM

Quote:

Originally Posted by sarah_webinc

Have you tried their live support before posting here?

I have emailed every known address, and the last email was talking to billing saying they would reactivate it. No response since.

Sly · 10-08-2006, 02:39 PM

Do you have a back-up copy of all your sites? If so, we can get you back online real quick. Feel free to hit me up.

And yes, I spammed.

thumbnailsource · 10-08-2006, 02:40 PM

Quote:

Originally Posted by baddog

how can I tell you to check us out without it being considered spam by you?

i'm referring to links just to rack up referrals

baddog · 10-08-2006, 02:42 PM

Quote:

Originally Posted by thumbnailsource

i'm referring to links just to rack up referrals

As an owner I did not bother signing up for our affiliate program.

basschick · 10-08-2006, 02:43 PM

we've been hosted on a dedicated at www.hosthead.com since june 2005 and we're very happy there

crocop · 10-08-2006, 02:43 PM

i was happy with them for a long time but recently they are making me mad

crocop · 10-08-2006, 02:44 PM

Quote:

Originally Posted by baddog

As an owner I did not bother signing up for our affiliate program.

an owner or "the" owner, do you have an actual datacenter? i always assumed you were a reseller, is that not true?

thumbnailsource · 10-08-2006, 02:45 PM

Quote:

Originally Posted by baddog

As an owner I did not bother signing up for our affiliate program.

Your price is very tempting.. are you willing to come down on the setup fee if I were to tell you there's no rush?

baddog · 10-08-2006, 02:45 PM

Quote:

Originally Posted by crocop

an owner or "the" owner, do you have an actual datacenter? i always assumed you were a reseller, is that not true?

Should not assume.

thumbnailsource · 10-08-2006, 02:46 PM

Quote:

Originally Posted by basschick

we've been hosted on a dedicated at www.hosthead.com since june 2005 and we're very happy there

THANKS!

baddog · 10-08-2006, 02:47 PM

Quote:

Originally Posted by thumbnailsource

Your price is very tempting.. are you willing to come down on the setup fee if I were to tell you there's no rush?

Hit me up on ICQ, 16075497 . . everything is negotiable

thumbnailsource · 10-08-2006, 02:47 PM

Quote:

Originally Posted by baddog

Should not assume.

Not a friendly response

dissipate · 10-08-2006, 02:48 PM

Quote:

Originally Posted by baddog

Should not assume.

Maybe he should. You are a reseller and your prices are a joke.

Lycanthrope · 10-08-2006, 02:48 PM

Quote:

Originally Posted by basschick

we've been hosted on a dedicated at www.hosthead.com since june 2005 and we're very happy there

DateDoc · 10-08-2006, 02:48 PM

check out www.serverprovider.com too. Sami is always reachable.

crocop · 10-08-2006, 02:48 PM

Quote:

Originally Posted by baddog

Should not assume.

if youre not a reseller and if you indeed have your own datacenter why not come out and say so

baddog · 10-08-2006, 02:50 PM

Quote:

Originally Posted by crocop

if youre not a reseller and if you indeed have your own datacenter why not come out and say so

Because we do not own a datacenter, we have cages at several.

thumbnailsource · 10-08-2006, 02:50 PM

Quote:

Originally Posted by Lycanthrope

agreed. I guess it's http://www.hosthead.com ftw

Machete_ · 10-08-2006, 02:50 PM

Use the live chat m8, I'm sure they can get your site live right away.
Stay with webair, they are one of the best

thumbnailsource · 10-08-2006, 02:53 PM

Quote:

Originally Posted by ebus_dk

Use the live chat m8, I'm sure they can get your site live right away.
Stay with webair, they are one of the best

They were good until I was billed and left offline with no response.

Sarah_Jayne · 10-08-2006, 02:57 PM

There is always someone in the live help. I have gone in at some insane times and there is somebody there to help. I've never had problems with emails either.

thumbnailsource · 10-08-2006, 02:59 PM

Quote:

Originally Posted by basschick

we've been hosted on a dedicated at www.hosthead.com since june 2005 and we're very happy there

Hey basschick, is there anything you would like for me to mention to Hosthead to give you credit?

suesheboy · 10-08-2006, 03:00 PM

Webair USED to be the shit.

Machete_ · 10-08-2006, 03:04 PM

Quote:

Originally Posted by thumbnailsource

They were good until I was billed and left offline with no response.

Mistakes happens in every company, its what is done to correct them that make the difference between good and bad service - that is why they have the live support so you can get a hold of a real person 24/7/365. Few hosts have that service.

Fuck email. Use your phone or their live support - your business is more important than a email

thumbnailsource · 10-08-2006, 03:18 PM

Quote:

Originally Posted by sarah_webinc

There is always someone in the live help. I have gone in at some insane times and there is somebody there to help. I've never had problems with emails either.

Just spoke to Brian on live support, they cannot help me until tomorrow between 10am and 6pm; Considering I have college class during these hours this does me no good.

Sarah_Jayne · 10-08-2006, 03:33 PM

well,had you gone in earlier....seriously they are the best support I have had. I was with them years ago and then left for what I thought were greener pastures and bounced from host to host trying to find the same level of customer service. I eventually went back and am glad I did.

Obviously, you have to do what feels right to you.

Cyber Fucker · 10-08-2006, 03:40 PM

Quote:

Originally Posted by sarah_webinc

There is always someone in the live help. I have gone in at some insane times and there is somebody there to help. I've never had problems with emails either.

I have already experienced same thing

30 seconds and I have helpful support

Spudstr · 10-08-2006, 03:58 PM

www.yellowfiber.net I AM the owner contact me for any special deals

WebairGerard · 10-09-2006, 07:09 AM

hi thumbnailsource please feel free to contact me directly if this is still an issue for you and I will help you get this resolved. Thanks.

SinSational · 10-09-2006, 07:16 AM

have a look at our plans. contact me with any questions.

10-08-2006, 02:36 PM	#1
thumbnailsource Confirmed User Join Date: Feb 2004 Location: jacksonville Posts: 154	Webair hosting is made of fail and aids I updated my billing info a week ago and they have processed the payment; Yet they still have not reactivated my domain or replied to any of my emails. Any suggestions on a new hosting provider? no spam plz

10-08-2006, 02:39 PM	#5
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,326	Do you have a back-up copy of all your sites? If so, we can get you back online real quick. Feel free to hit me up. And yes, I spammed. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

10-08-2006, 02:43 PM	#8
basschick Confirmed User Join Date: Jan 2001 Location: el lay, ca usa Posts: 2,540	we've been hosted on a dedicated at www.hosthead.com since june 2005 and we're very happy there __________________ Got Gay and For Women Traffic?

10-08-2006, 02:43 PM	#9
crocop Confirmed User Join Date: Oct 2006 Posts: 205	i was happy with them for a long time but recently they are making me mad __________________

10-08-2006, 02:48 PM	#18
DateDoc Outside looking in. Industry Role: Join Date: Feb 2005 Location: To Hell You Ride Posts: 14,243	check out www.serverprovider.com too. Sami is always reachable. __________________

10-08-2006, 02:38 PM	#2
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	Have you tried their live support before posting here?

10-08-2006, 02:38 PM	#3
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	how can I tell you to check us out without it being considered spam by you?

10-08-2006, 02:50 PM	#22
Machete_ WINNING! Industry Role: Join Date: Oct 2002 Posts: 14,579	Use the live chat m8, I'm sure they can get your site live right away. Stay with webair, they are one of the best

10-08-2006, 02:57 PM	#24
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	There is always someone in the live help. I have gone in at some insane times and there is somebody there to help. I've never had problems with emails either.

10-08-2006, 03:00 PM	#26
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	Webair USED to be the shit. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys

10-08-2006, 03:33 PM	#29
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	well,had you gone in earlier....seriously they are the best support I have had. I was with them years ago and then left for what I thought were greener pastures and bounced from host to host trying to find the same level of customer service. I eventually went back and am glad I did. Obviously, you have to do what feels right to you.

10-08-2006, 03:58 PM	#31
Spudstr Confirmed User Industry Role: Join Date: Jan 2003 Location: In a Tater Patch Posts: 2,321	www.yellowfiber.net I AM the owner contact me for any special deals __________________ Managed Hosting - Colocation - Network Services Yellow Fiber Networks icq: 19876563

10-09-2006, 07:09 AM	#32
WebairGerard Confirmed User Industry Role: Join Date: Sep 2005 Posts: 8,113	hi thumbnailsource please feel free to contact me directly if this is still an issue for you and I will help you get this resolved. Thanks. __________________

10-09-2006, 07:16 AM	#33
SinSational Confirmed User Join Date: Oct 2004 Location: Boston, MA Posts: 1,723	have a look at our plans. contact me with any questions. __________________ ICQ# 273099174 - monthly specials - 2 Month Free Credit on All Plans - 100% Referrals - chris@ for details Virtual from $14.95/month, Dedicated from $149.95/month Dual-Core Xeon > 1000GB @ $149.95 \| 1500GB @ $169.95 \| 10Mbps @ $269.95