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Old 09-22-2006, 09:44 AM   #1
jscott
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Epassporte wtf?

I Sent them this email message

> I tried to get withdrawals, 5 transactions of $300 each, and so far 1 has
> been withdrawen successfully, and 2 were refunded back to my epass
> account, and the other 2 are still unaccounted of.
>
> What is going on???????? My withdrawel attemps were from Sept 6th, 7th,
> 8th, 11th & 15th, ONLY 1 has been a success, 2 are added back to my epass
> account and 2 are unaccounted for
>
> please let me know




and i get this stupid reply

Dear Cardholder,

For further assistance, please call our Cardholder Services Center at any
of the phone numbers listed below.

I hope this is helpful and please let me know if I can be of further
assistance.

Regards,




I emailed again and i icq'd, why not just email me back an answer, or a fix to the problem?
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Old 09-22-2006, 09:46 AM   #2
BJ
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they said to call. no?
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Old 09-22-2006, 09:48 AM   #3
FreeHugeMovies
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Quote:
Originally Posted by PureMeds
they said to call. no?
That would be a terrible idea.
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Old 09-22-2006, 09:49 AM   #4
GrouchyAdmin
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That's their stock answer; I think it's mere stimuli-response.

I got the same thing when I was trying to change my PIN, because I was too boneheaded to click on 'account', to find 'modify pin'.
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Old 09-22-2006, 09:50 AM   #6
jscott
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i'm lost somewhere in an internet cafe in Asia, in a tiny village, there is internet but no phone possibilities where i'm at.............calling is the ONLY way? whats wrong with icq/email/INTERNET!!!

shit, these days you can practically fuck over the net, why cant we get customer support over the net?
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Old 09-22-2006, 09:51 AM   #7
jscott
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Quote:
Originally Posted by pornpf69
bump for some answers
thx





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Old 09-22-2006, 09:59 AM   #8
cyberstar
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Quote:
Originally Posted by jscott
i'm lost somewhere in an internet cafe in Asia, in a tiny village, there is internet but no phone possibilities where i'm at.............calling is the ONLY way? whats wrong with icq/email/INTERNET!!!

shit, these days you can practically fuck over the net, why cant we get customer support over the net?
if you do get an access to a phone but can't make long distance calls, you can try http://www.turbocall.com/ .. they will connect any 2 phones at a reasonable rate. Yes, it's a pain, but sometimes that's the only way for me to dial 1-800 numbers and such. Good luck!
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Old 09-22-2006, 10:00 AM   #9
jscott
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Quote:
Originally Posted by cyberstar
if you do get an access to a phone but can't make long distance calls, you can try http://www.turbocall.com/ .. they will connect any 2 phones at a reasonable rate. Yes, it's a pain, but sometimes that's the only way for me to dial 1-800 numbers and such. Good luck!
thanks man, i'll try to work it out, i got Keyser on icq now
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Old 09-22-2006, 10:04 AM   #10
DutchTeenCash
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nevermind you got Keyser already on icq
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Old 09-22-2006, 10:04 AM   #11
GatorB
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Quote:
Originally Posted by jscott
i'm lost somewhere in an internet cafe in Asia, in a tiny village,
That is probally the answer to your question.
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Old 09-22-2006, 10:15 AM   #12
jscott
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Originally Posted by GatorB
That is probally the answer to your question.
huh? being in a tiny 3rd world village has nothing to do with epass and solving epass problems
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Old 09-22-2006, 10:18 AM   #13
CaptainHowdy
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Michael OOOOOOOOO!
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Old 09-22-2006, 11:42 AM   #14
bdld
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they shouldn't need you to call them, they should just fix the problem and reply back to you when its fixed.
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Old 09-22-2006, 11:43 AM   #15
squishypimp
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epassporte is a great bunch of peoples....

hopefully they can get this issues sorted out.
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Old 09-22-2006, 11:45 AM   #16
jscott
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Quote:
Originally Posted by bdld
they shouldn't need you to call them, they should just fix the problem and reply back to you when its fixed.
Quote:
Originally Posted by squishypimp
epassporte is a great bunch of peoples....
hopefully they can get this issues sorted out.
agree with both comments
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Old 09-22-2006, 11:55 AM   #17
GatorB
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Quote:
Originally Posted by jscott
huh? being in a tiny 3rd world village has nothing to do with epass and solving epass problems
I'm 100% sure if Bank Of America noticed my card being used online in a 3rd world asian country that they would deem that use suspicious.
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Old 09-22-2006, 12:03 PM   #18
jscott
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Originally Posted by GatorB
I'm 100% sure if Bank Of America noticed my card being used online in a 3rd world asian country that they would deem that use suspicious.
hmm not really man, i'd be willing to bet there would be not a problem at all....i have 2 banks, and use my cards in all these Asian 3rd world countries with no prob

you ever visited a diff country?
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Old 09-22-2006, 04:23 PM   #19
GatorB
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Quote:
Originally Posted by jscott
hmm not really man, i'd be willing to bet there would be not a problem at all....i have 2 banks, and use my cards in all these Asian 3rd world countries with no prob

you ever visited a diff country?
Nope and don't plan too. Hell there's lots of my own country I haven't seen yet.
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Old 09-22-2006, 04:25 PM   #20
Jace
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I am such a fucking prick that if I email customer service and they just tell me to call them, I stop doing business with that company

I hate the phone
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Old 09-23-2006, 12:09 AM   #21
jscott
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Quote:
Originally Posted by Jace
I am such a fucking prick that if I email customer service and they just tell me to call them, I stop doing business with that company

I hate the phone
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Old 09-23-2006, 12:13 AM   #22
HomeFry
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I tried to use mine this morning, and got the "Call to authorize" message. Had to use a different card.
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Old 09-23-2006, 12:52 AM   #23
jscott
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bump

still waiting for answers

until then i must stop withdraws that i was planning on doing

Last edited by jscott; 09-23-2006 at 12:54 AM..
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Old 09-23-2006, 02:32 AM   #24
madawgz
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thats fucked up, i hope you get it fixed...
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Old 09-23-2006, 02:34 AM   #25
Michael O
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Quote:
Originally Posted by jscott
bump

still waiting for answers

until then i must stop withdraws that i was planning on doing
Bumping this thread won't help.
We are looking into it and since you already contacted me on ICQ before you made this thread thats where I'll message you as soon as we hear from our ACH processor which most likely won't be until Monday.
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Old 09-23-2006, 03:38 AM   #26
jscott
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Quote:
Originally Posted by Michael O
I'll message you as soon as we hear from our ACH processor which most likely won't be until Monday.
should've just told me that on icq then...........i'll be waiting to hear from ya

thanks
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