Epassporte wtf?
 

I Sent them this email message

> I tried to get withdrawals, 5 transactions of $300 each, and so far 1 has
> been withdrawen successfully, and 2 were refunded back to my epass
> account, and the other 2 are still unaccounted of.
>
> What is going on???????? My withdrawel attemps were from Sept 6th, 7th,
> 8th, 11th & 15th, ONLY 1 has been a success, 2 are added back to my epass
> account and 2 are unaccounted for
>
> please let me know



and i get this stupid reply

Dear Cardholder,

For further assistance, please call our Cardholder Services Center at any
of the phone numbers listed below.

I hope this is helpful and please let me know if I can be of further
assistance.

Regards,



I emailed again and i icq'd, why not just email me back an answer, or a fix to the problem? :disgust

they said to call. no?

That would be a terrible idea.:winkwink:

That's their stock answer; I think it's mere stimuli-response.

I got the same thing when I was trying to change my PIN, because I was too boneheaded to click on 'account', to find 'modify pin'.

bump for some answers

i'm lost somewhere in an internet cafe in Asia, in a tiny village, there is internet but no phone possibilities where i'm at.............calling is the ONLY way? whats wrong with icq/email/INTERNET!!!

shit, these days you can practically fuck over the net, why cant we get customer support over the net?

thx :)





:helpme

if you do get an access to a phone but can't make long distance calls, you can try http://www.turbocall.com/ .. they will connect any 2 phones at a reasonable rate. Yes, it's a pain, but sometimes that's the only way for me to dial 1-800 numbers and such. Good luck!

thanks man, i'll try to work it out, i got Keyser on icq now :)

nevermind you got Keyser already on icq :)

That is probally the answer to your question.

huh? being in a tiny 3rd world village has nothing to do with epass and solving epass problems

Michael OOOOOOOOO!

they shouldn't need you to call them, they should just fix the problem and reply back to you when its fixed.

epassporte is a great bunch of peoples....

hopefully they can get this issues sorted out.

agree with both comments :thumbsup

I'm 100% sure if Bank Of America noticed my card being used online in a 3rd world asian country that they would deem that use suspicious.

hmm not really man, i'd be willing to bet there would be not a problem at all....i have 2 banks, and use my cards in all these Asian 3rd world countries with no prob

you ever visited a diff country?

Nope and don't plan too. Hell there's lots of my own country I haven't seen yet.

I am such a fucking prick that if I email customer service and they just tell me to call them, I stop doing business with that company

I hate the phone

:1orglaugh

I tried to use mine this morning, and got the "Call to authorize" message. Had to use a different card.

bump

still waiting for answers

until then i must stop withdraws that i was planning on doing :( :helpme

thats fucked up, i hope you get it fixed...

Bumping this thread won't help.
We are looking into it and since you already contacted me on ICQ before you made this thread thats where I'll message you as soon as we hear from our ACH processor which most likely won't be until Monday.

should've just told me that on icq then...........i'll be waiting to hear from ya

thanks