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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 09-21-2006, 09:07 PM   #1
BluMedia
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:mad On hold with Paycom for 45 minutes then they hangup

Seriously after doing business with you guys for so long. I would like to know which rep hungup on me. Wtf is going on today?

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Old 09-21-2006, 09:09 PM   #2
squishypimp
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sorry to hear that, was this the webmaster or customer support line?
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Old 09-21-2006, 09:11 PM   #3
BluMedia
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sorry to hear that, was this the webmaster or customer support line?
webmaster support line, believe it or not. They have always had good support but today has been unbelieveable.

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Old 09-21-2006, 09:15 PM   #4
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Congrats on the 3k
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Old 09-21-2006, 09:16 PM   #5
SomeCreep
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Lol, that's happened to me before. Just call back.
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Old 09-21-2006, 09:18 PM   #6
BluMedia
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Lol, that's happened to me before. Just call back.
I did that on my other line and then it said I was caller #4 on hold. So I am on hold now again after they hungup on me. I wonder how long it will be this time and if I will be hungup on again.

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Old 09-21-2006, 09:19 PM   #7
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Congrats on the 3k
Thanks. I am celebrating by being stuck on eternal hold LOL.

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Old 09-21-2006, 09:39 PM   #8
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Still on hold for a total of 1 hour and 15 miunutes. This is worse than any mainstream hold time I have experienced in a long time.

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Old 09-21-2006, 10:15 PM   #9
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same shit happened to me but with Apple....calling for ipod support, on hold for 20 mins, then i get hung up on
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Old 09-21-2006, 10:17 PM   #10
basschick
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call later in the evening when most of the other webmasters are asleep. that always worked for me.

or wait till tomorrow and talk to rand.
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Old 09-21-2006, 10:17 PM   #11
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doesnt paycom have direct lines to the reps?
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Old 09-21-2006, 10:56 PM   #12
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It looks like they are having some issues with their phones. I got through email support quicker than calling lol.

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Old 09-21-2006, 11:38 PM   #13
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Thanks. I am celebrating by being stuck on eternal hold LOL.

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Congrats on your 3k, man. Sometimes, diarrhea attacks at a very unexpected hour.
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