On hold with Paycom for 45 minutes then they hangup
 

Seriously after doing business with you guys for so long. I would like to know which rep hungup on me. Wtf is going on today? :mad:

Mark

sorry to hear that, was this the webmaster or customer support line?

webmaster support line, believe it or not. They have always had good support but today has been unbelieveable.

Mark

Congrats on the 3k :)

Lol, that's happened to me before. Just call back.

I did that on my other line and then it said I was caller #4 on hold. So I am on hold now again after they hungup on me. I wonder how long it will be this time and if I will be hungup on again.

Mark

Thanks. I am celebrating by being stuck on eternal hold LOL.

Mark

Still on hold for a total of 1 hour and 15 miunutes. This is worse than any mainstream hold time I have experienced in a long time. :mad:

Mark

same shit happened to me but with Apple....calling for ipod support, on hold for 20 mins, then i get hung up on :(

call later in the evening when most of the other webmasters are asleep. that always worked for me.

or wait till tomorrow and talk to rand.

doesnt paycom have direct lines to the reps?

It looks like they are having some issues with their phones. I got through email support quicker than calling lol.

Mark

Congrats on your 3k, man. Sometimes, diarrhea attacks at a very unexpected hour. :1orglaugh