How the fuck can AOL get away..... - GoFuckYourself.com

MikeSmoke · 09-18-2006, 09:35 PM

with making you jump through a thousand hoops before they'll cancel anything?
I got a trial subscription to their music download service, then went to cancel - their site said you had to send an email - when you do, you get a return email with a phone number you have to call.
When you call the phone number and go through their phone-hell you eventually get an outsourced person in Asia.
I gave him my account name and my company name and told him to cancel it - he wouldn't, because it's a company account and my *personal* name wasn't on the account.
I asked to talk to a supervisor and was told "supervisors don't have to take calls."
Eventually I had to go into AOL and edit my company information to put my personal information there - so that he would cancel the account.
It's 2006. These days, if any one of us tried to make it that difficult to cancel a membership to one of our sites - we'd have the FTC on us in a flash.

AAARGHHHHHHHHHHHHH

squishypimp · 09-18-2006, 09:57 PM

because they are aol and they can do whatever the fuck they want.

they have it so nailed down with so much money and lobbist groups up in the ass in DC that they can bribe the FTC all day long.

Plus they sleep with visa/mastercard and all the banks cause of the amount of money they have.

Trax · 09-18-2006, 11:09 PM

Quote:

Originally Posted by squishypimp

because they are aol and they can do whatever the fuck they want.

they have it so nailed down with so much money and lobbist groups up in the ass in DC that they can bribe the FTC all day long.

Plus they sleep with visa/mastercard and all the banks cause of the amount of money they have.

Total Posts: 2,583 (132.68 posts per day)

FreeHugeMovies · 09-18-2006, 11:17 PM

Quote:

Originally Posted by Trax

Total Posts: 2,583 (132.68 posts per day)

Jesus...

Solid Bob · 09-18-2006, 11:20 PM

Quote:

Originally Posted by squishypimp

because they are aol and they can do whatever the fuck they want.

they have it so nailed down with so much money and lobbist groups up in the ass in DC that they can bribe the FTC all day long.

Plus they sleep with visa/mastercard and all the banks cause of the amount of money they have.

Yet they set aside 500 million to settle problems exactly like this.

woj · 09-18-2006, 11:44 PM

what were you doing using aol in 2006 anyway?

Matt 26z · 09-18-2006, 11:50 PM

Quote:

Originally Posted by woj

what were you doing using aol in 2006 anyway?

That's like saying what are you doing using Yahoo's various services in 2006.

spasmo · 09-18-2006, 11:53 PM

Quote:

Originally Posted by woj

what were you doing using aol in 2006 anyway?

There's one thing I like about AOL users. They may not be able to keep their computers running, but when they do they sign up. It's like they've found the home shopping network for porn and can't stop.

UniversalPass Pete · 09-18-2006, 11:54 PM

Threaten to charge back! LOL

HouseHead · 09-19-2006, 12:00 AM

Quote:

Originally Posted by spasmo

There's one thing I like about AOL users. They may not be able to keep their computers running, but when they do they sign up. It's like they've found the home shopping network for porn and can't stop.

spamalamadindong?

MikeSmoke · 09-19-2006, 12:34 AM

Quote:

Originally Posted by woj

what were you doing using aol in 2006 anyway?

Because I'm trying to find some music downloads that aren't on any other service and from SE results it APPEARED that AOL had them. They didn't.

MikeSmoke · 09-19-2006, 12:35 AM

Quote:

Originally Posted by UniversalPass Pete

Threaten to charge back! LOL

I did. I don't think that Punjab (no offense, just looking for a funny "outsourced name") didn't understand the concept, though

chaze · 09-19-2006, 02:20 AM

I hate AOL, can't wait for them to fold.

Twisted Dave · 09-19-2006, 02:27 AM

Quote:

Originally Posted by Matt 26z

That's like saying what are you doing using Yahoo's various services in 2006.

Not quite... AOL is fucking horrendous ... Yahoo still has SOME use ... not that I EVER use any of it

09-18-2006, 09:35 PM	#1
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	How the fuck can AOL get away..... with making you jump through a thousand hoops before they'll cancel anything? I got a trial subscription to their music download service, then went to cancel - their site said you had to send an email - when you do, you get a return email with a phone number you have to call. When you call the phone number and go through their phone-hell you eventually get an outsourced person in Asia. I gave him my account name and my company name and told him to cancel it - he wouldn't, because it's a company account and my personal name wasn't on the account. I asked to talk to a supervisor and was told "supervisors don't have to take calls." Eventually I had to go into AOL and edit my company information to put my personal information there - so that he would cancel the account. It's 2006. These days, if any one of us tried to make it that difficult to cancel a membership to one of our sites - we'd have the FTC on us in a flash. AAARGHHHHHHHHHHHHH __________________ icq: 541-739-92

09-18-2006, 09:57 PM	#2
squishypimp PostMaster General Join Date: Aug 2006 Posts: 10,781	because they are aol and they can do whatever the fuck they want. they have it so nailed down with so much money and lobbist groups up in the ass in DC that they can bribe the FTC all day long. Plus they sleep with visa/mastercard and all the banks cause of the amount of money they have. __________________ Signature For Sale

09-18-2006, 11:44 PM	#6
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	what were you doing using aol in 2006 anyway? __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

09-18-2006, 11:54 PM	#9
UniversalPass Pete Confirmed User Join Date: Dec 2004 Location: Los Angeles, CA http://www.universalpass.com Posts: 7,368	Threaten to charge back! LOL __________________ V4.0 It's Here! NOT JUST AVS ANYMORE! Teen Whore Fetish All Milf Sluts Real Asian Cunts All Latina Cunts Massive XXX Boobs All Out Anal Since 1997. ICQ: 107746038

09-19-2006, 02:20 AM	#13
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	I hate AOL, can't wait for them to fold.