How the fuck can AOL get away.....
 

with making you jump through a thousand hoops before they'll cancel anything?
I got a trial subscription to their music download service, then went to cancel - their site said you had to send an email - when you do, you get a return email with a phone number you have to call.
When you call the phone number and go through their phone-hell you eventually get an outsourced person in Asia.
I gave him my account name and my company name and told him to cancel it - he wouldn't, because it's a company account and my *personal* name wasn't on the account.
I asked to talk to a supervisor and was told "supervisors don't have to take calls."
Eventually I had to go into AOL and edit my company information to put my personal information there - so that he would cancel the account.
It's 2006. These days, if any one of us tried to make it that difficult to cancel a membership to one of our sites - we'd have the FTC on us in a flash.


AAARGHHHHHHHHHHHHH :321GFY

because they are aol and they can do whatever the fuck they want.

they have it so nailed down with so much money and lobbist groups up in the ass in DC that they can bribe the FTC all day long.

Plus they sleep with visa/mastercard and all the banks cause of the amount of money they have.

Total Posts: 2,583 (132.68 posts per day)

Jesus...

Yet they set aside 500 million to settle problems exactly like this. :2 cents:

what were you doing using aol in 2006 anyway?

That's like saying what are you doing using Yahoo's various services in 2006.

There's one thing I like about AOL users. They may not be able to keep their computers running, but when they do they sign up. It's like they've found the home shopping network for porn and can't stop.

:winkwink:

Threaten to charge back! LOL:winkwink:

spamalamadindong?

Because I'm trying to find some music downloads that aren't on any other service and from SE results it APPEARED that AOL had them. They didn't.

I did. I don't think that Punjab (no offense, just looking for a funny "outsourced name") didn't understand the concept, though :1orglaugh

I hate AOL, can't wait for them to fold.

Not quite... AOL is fucking horrendous ... Yahoo still has SOME use ... not that I EVER use any of it :)