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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Industry Role:
Join Date: Jul 2003
Posts: 4,787
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Webair hosting ???????????????????
1) Slow ass tech support
2) Slow ass boxes and if you got scripts running around IT'S EVEN WORST !!!! Wtf's wrong ? It's flying around on some major boards. Looks like i ain't the only one ![]() |
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#2 |
Confirmed User
Industry Role:
Join Date: Jul 2003
Posts: 4,787
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Pouahhhhh i just got this ! Shit i sent a ticket like one week ago ?
The ticket you opened to ([email protected]) ticket ***** has now been closed. The agent assigned to this ticket has deemed this ticket complete, or has received no response from you regarding this issue causing the ticket to automatically close. This ticket has been open for 7 days since we last heard from you. If you feel this has not been completely resolved or answered please email: [email protected] ?????????????????????????????????????????????????? ?? Closed ? Ok, i guess that's what i'll do too ! |
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#3 |
Permanently Gone
Industry Role:
Join Date: Mar 2004
Posts: 10,019
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What's the problem, Fabien? Perhaps I can help you, if it's a technical issue.
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#4 |
8.8.8.8
Industry Role:
Join Date: Mar 2006
Location: Noordermarkt
Posts: 30,509
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they have a support line to call....youll be able to speak with someone 24/7
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TAEMDLRMSKRJIXMRLSMRJ. |
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#5 |
Affiliate
Join Date: Jul 2004
Posts: 28,735
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have you even tried livehelp? I have never had any issue with them! And nothing have taken more than 24 hours. Except in weekends!
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M&A Queen |
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#6 |
Too lazy to set a custom title
Join Date: Jun 2004
Location: Brasil
Posts: 15,778
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I only heard good thing about webair....
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#7 | |
Confirmed User
Join Date: Sep 2002
Location: The Internet
Posts: 2,681
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#8 |
I'm Lenny2 Bitch
Join Date: Mar 2001
Location: On top of my soapbox
Posts: 13,449
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No problems here. For critical support issues you should call the toll free number.
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sig too big |
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#9 |
Marketing & Strategy
Industry Role:
Join Date: Jun 2001
Location: Former nomad
Posts: 14,293
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Webair - Just say no.
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Whitehat is for chumps If you don't do it, somebody else will - true story!
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#10 |
Confirmed User
Join Date: Sep 2006
Posts: 1,079
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I cna't beleive i ate the whole thing
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#11 |
Marketing & Strategy
Industry Role:
Join Date: Jun 2001
Location: Former nomad
Posts: 14,293
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Cue TurboAngel.
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Whitehat is for chumps If you don't do it, somebody else will - true story!
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#12 |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
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Hey Fabien hit me up ill help you with what you need and show you how to access our multiple tiers of support accodingly...
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![]() ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected] |
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#13 |
Super Connector
Industry Role:
Join Date: Jul 2003
Location: Las Vegas
Posts: 12,853
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I love Webair and I am not a board whore so ththththtth
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~ loryn@loryntaylor . com ~ RIP TD
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#14 | |
Wall Street Pimp
Industry Role:
Join Date: Jun 2003
Location: Phoenix, AZ
Posts: 14,345
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Quote:
how come I knew you would be in here? ![]()
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Tradeking - my online broker | 4.95 a trade | make real $$ |
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#15 |
BP4L OT DL
Join Date: Mar 2003
Location: BP4L Swap Meet
Posts: 13,481
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they always took care of any support ticket i put in faster than anyone i dealt with before
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#16 |
Doin fine
Industry Role:
Join Date: Oct 2005
Posts: 24,984
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I work for a competitor, but I must say there are many means to communicate with webair. Ive had hosting with them and was always able to reach someone. Mike is a good guy, and they are a good company. Lets save the board bashing as a last resort.
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#17 |
ORLY?
Industry Role:
Join Date: Oct 2005
Location: NL & US
Posts: 2,579
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give them a call, i am sure they will pick up the phone?
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#18 | |
The Dirty Frenchman
Industry Role:
Join Date: Nov 2005
Location: Lost Angeles
Posts: 8,904
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Quote:
1) they have a 24/7 tech number, and a livehelp system, use it. 2) If your box is too slow for all the scripts you're slogging on it, upgrade it you asshat. |
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#19 |
Confirmed User
Join Date: May 2006
Posts: 2,640
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that's bad
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#20 | |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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Quote:
![]() ![]() ![]() and judging by what Fabien wrote for the love of god get of a Virtual acct if you are gonna run server intensive scripts on it.... Live Help, 800 number, Call Mike at 4 am (my best type of support), and there are shitload if techs ICQ numbers you can hit anytime |
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#21 | |
Confirmed User
Join Date: Sep 2002
Location: The Internet
Posts: 2,681
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Quote:
Another board whore troll ![]() |
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#22 | |
H.B.I.C.
Industry Role:
Join Date: Jun 2003
Location: NC
Posts: 30,122
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Quote:
![]() ![]() Looks like Mike took care of thing's. ![]() |
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#23 |
Confirmed User
Join Date: Jan 2005
Location: Chicago, IL
Posts: 8,452
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Webair has some of the best support around from what I've seen. You can get someone on live chat 24/7 who will give you a good answer. They do oversell their virtual servers, so if you are running some intense scripts, you need to upgrade.
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#24 | |
Choice is an Illusion
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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Quote:
![]() Dedicated. Yes. Virtual. No. ![]() |
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#25 |
Confirmed User
Join Date: Mar 2006
Location: Illinois
Posts: 9,483
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bumpnesss
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#26 |
Too lazy to set a custom title
Industry Role:
Join Date: Aug 2002
Posts: 55,372
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i love when you goto the live help and the guy doesnt have a clue, then you call the toll free and get the same ass clown
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Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. ![]() WP Stuff |
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#27 | |
Confirmed User
Join Date: Sep 2002
Location: The Internet
Posts: 2,681
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Quote:
Exactly....It's a total smoke and mirror game. ![]() |
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#28 |
Confirmed User
Join Date: Jul 2003
Posts: 341
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Webair is one of those companies that if everything works then they are great and the people concerned will suck webair cock all day everyday. If on the other hand you get a glitch or a problem then you are fucked. Only thing you can do is set up with someone else.
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#29 |
Click on my TCG signature
Join Date: Feb 2002
Posts: 20,825
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You should get good support from them, they always have a rep on this board ...
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$9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ![]() |
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#30 | ||
Wall Street Pimp
Industry Role:
Join Date: Jun 2003
Location: Phoenix, AZ
Posts: 14,345
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Quote:
Quote:
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__________________
Tradeking - my online broker | 4.95 a trade | make real $$ |
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#31 |
Confirmed User
Join Date: Jul 2003
Posts: 806
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Webair is really Solid for me. I'm with them since 10 months and really happy.
Keep your good work guys ![]() |
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#32 |
I am a meat popsicle.
Join Date: Jul 2002
Posts: 25,100
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I've never had any problems with them. *knock on wood*
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#33 |
Industry Role:
Join Date: Aug 2006
Location: Little Vienna
Posts: 32,235
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I dont know i never heard anything bad about them only good.
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#34 |
Confirmed User
Join Date: Oct 2003
Posts: 3,191
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i've had dedicated boxes at webair for 3+ years.
they are not perfect, they are not the cheapest. but if you get in a jam a few of their tech support guys are VERY sharp. i've had Sagi or Brian H. quickly diagnosing and fixing probs at 3am from their homes. and they are very reliable re: uptime. if your traffic market is north america and europe they have very fast ping times and low # of hops. i host there to make $. |
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#35 |
ICQ: 197-556-237
Join Date: Jun 2003
Location: BRASIL !!!
Posts: 57,559
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I like them.
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I'm just a newbie. |
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#36 | |
Marketing & Strategy
Industry Role:
Join Date: Jun 2001
Location: Former nomad
Posts: 14,293
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Quote:
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__________________
Whitehat is for chumps If you don't do it, somebody else will - true story!
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#37 |
Confirmed User
Join Date: Dec 2002
Location: Vancouver
Posts: 2,794
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I have one domain over there that the stats haven't worked since late July even after submitting several tickets and threatening to cancel my account. The last response I got 2 weeks ago was a senior tech was looking at it and the next day I got an e-mail saying they wanted to close the ticket even though the stats still didn't work. Seems like there support is just stretched too thin.
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#38 |
www.creationcrew.com
Industry Role:
Join Date: Feb 2005
Location: CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM
Posts: 12,110
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bump for webair
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#39 | |
Confirmed User
Join Date: Sep 2002
Location: The Internet
Posts: 2,681
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Quote:
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