Nats Fyi - GoFuckYourself.com

jayeff · 08-03-2006, 09:50 AM

The system NATS have of confirming account changes via email works well, until you want to change the email address itself and you no longer have access to the old email address. Then the confirmation promptly drops into a black hole and your account stays as it is.

I'm not sure what satisfactory alternative there is, but it would be excellent if NATS could come up with something (security question maybe?). With more hope than expectation I just filled in another support form. If it goes ignored too, it will be the fifth in the past 7 or 10 days...

gleem · 08-03-2006, 10:03 AM

there's an option to only allow changes manually through the sponsor, that might be an option?

I LOVE Little Brown Asses · 08-03-2006, 10:03 AM

Quote:

Originally Posted by jayeff

The system NATS have of confirming account changes via email works well, until you want to change the email address itself and you no longer have access to the old email address. Then the confirmation promptly drops into a black hole and your account stays as it is.

I'm not sure what satisfactory alternative there is, but it would be excellent if NATS could come up with something (security question maybe?). With more hope than expectation I just filled in another support form. If it goes ignored too, it will be the fifth in the past 7 or 10 days...

Until NATS addresses the issue, you may want to contact the program managers directly. Those of us with admin access to our NATS programs can take care of you no problem.

08-03-2006, 09:50 AM	#1
jayeff Confirmed User Join Date: May 2001 Posts: 2,944	Nats Fyi The system NATS have of confirming account changes via email works well, until you want to change the email address itself and you no longer have access to the old email address. Then the confirmation promptly drops into a black hole and your account stays as it is. I'm not sure what satisfactory alternative there is, but it would be excellent if NATS could come up with something (security question maybe?). With more hope than expectation I just filled in another support form. If it goes ignored too, it will be the fifth in the past 7 or 10 days...

08-03-2006, 10:03 AM	#2
gleem Confirmed User Industry Role: Join Date: Jun 2001 Location: Sunny Land Posts: 5,593	there's an option to only allow changes manually through the sponsor, that might be an option? __________________ Contact me: \\// E: webmaster /at/ unprofessional.com