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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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07-16-2006, 08:27 AM
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#1 |
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So Fucking Banned
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Here is an Example of How NOT to Run Your Company...
Here is a recent 'encounter' I had with the e-mail support department of Cheaptickets.com. My very simple question about using thier website resulted in this goofy conversation...
Subject: Technical Issues [Incident: 060708-001322] From: "Escalations - CheapTickets" <[email protected]> Date: Sat, July 15, 2006 10:08 am To: [email protected] Options: View Full Header | View Printable Version Thank you for allowing us to be of service to you. Subject --------------------------------------------------------------- Technical Issues Discussion Thread --------------------------------------------------------------- Response (Monike) - 07/15/2006 10:08 AM Again I do apologize but we are unable to answer your question via email, please contact Cheap Tickets at 1-888-922-8849. Thank You Customer (no name) - 07/15/2006 08:15 AM Wow, this is useless. Why do you have e-mail support if the response is only going to be to call customer service. I hate talking on the phone and I hate waiting on hold. which is why I e-mailed you all instead. This site really has gone down hill. Response (Latuashia) - 07/12/2006 06:45 AM Thank you for contacting customer service. Please contact customer service at 888-922-8849. They will be able to assist you with your problem. Customer (no name) - 07/08/2006 09:15 PM Why cant I have more than three price alerts and why does the interface for editing the details of them work so poorly? Its easier to delete and redo one than it is to edit an existing one. Question Reference #060708-001322 --------------------------------------------------------------- Product Level 1: Orbitz Date Created: 07/08/2006 09:15 PM Last Updated: 07/15/2006 10:08 AM Status: Solved Escalated: No [---001:001123:32596---] |
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07-16-2006, 08:38 AM
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#2 |
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So Fucking Banned
Join Date: Jan 2005
Location: At My Desk
Posts: 2,904
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outsourced
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07-16-2006, 09:40 AM
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#3 | |
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So Fucking Banned
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Quote:
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07-16-2006, 09:41 AM
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#4 |
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So Fucking Banned
Join Date: Jan 2005
Location: At My Desk
Posts: 2,904
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at least you got a response lol
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07-16-2006, 09:41 AM
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#5 |
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Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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Most likely. Or just an auto response.
__________________
PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME! |
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