this thread sucks.... tassy got tko on the first post haha

yeah the whole broken engrish slurr is a DEFINITE nono for a CUSTOMER SERVICE REP, wouldnt you think?

Come on guys... we all know she wasn't hired for her Cutomer Service skills :winkwink:

Valid reasons, but this is obviously an issue with wider implications affecting a lot of EP users. So while you are dealing the specifics offline, can you clarify the position for the rest of us?

If the issuer of a gift account is involved in a problem with a third party, will the people to whom that person issued gift accounts be, in effect, held hostage?

Hey Tass - are my referals in danger of having money 'suspended' if I recieve money from a third party that is under suspicion?

If so - what level will it stop at? - I have a "flashcash" account - if someone sends them a bad transaction will my - and my sub-accounts be suspended?

this thread demands answers

Can you explain the practical difference between "held hostage" and "put on hold"?

My own account is a gift account. I'm sitting here wondering how could I possibly prove the negative, that I was not in any way associated with a fraud committed by someone else with whom my issuer did business. So in practise, were that to happen, my account would be suspended at your discretion for as long as you saw fit and there isn't a damn thing I could do about it.

If there is a part of my question you dont understand then feel free to ask me - it really is a complicated issue.

If anyone has a way of simplifying my question for Tassy then please feel free......

This is cold hard cash we are talking about - even worse - this is MY cold hard cash we are talking about

OK guys stop the drama.
There is a difference between affiliate accounts and gift accounts.
There are 3 different types of accounts.

1. Personal accounts - opened by the card holder himself via CC or bankaccount.
2. Affiliate accounts - opened by a sponsor (business accounts).
3. Gift accounts - opened by a personal account.


I have been dealing with bob69's account and since we are still investigating the issue I neither can or will comment on it, other than he had a gift account like he said himself.

If anyone have any questions about gift/affiliate/personal accounts I will be more than happy to answer them but not in this thread, please contact me via email or ICQ and I will answer any questions you have.
Its 1am here now so I am off to bed but if you send me your questions I will answer them tomorrow or on Monday at the lastests.

Regardless of what you think there are some very specific reasons to why we block accounts and accounts are blocked both for you security as a card holder and ours.

Have a nice weekend everyone I will answer any questions sent to me tomorrow and Monday.

So what are the differences between these acounts? What are the rules - are my sub accounts safe?

No fucking way do you go to bed!! What the hell are you talking about? You pass it on to your next in line

:1orglaugh :1orglaugh :1orglaugh

9/10.... this time :winkwink:

Next in line is CS you can contact them at [email protected] or via telephone:
# From US Toll-Free: 1 (877) EPASS90 [1 (877) 372-7790]
# International and US: 1 (310) 301-2001

Like I said if you have any questions please contact me via ICQ or email.

I think this about sums up the situation:

http://www.alleybucks.com/promo/nothingtoseehere.jpg

Keyser Soze, your reputation here is solid as a rock. With customer reps like him I know my cash is in safe hands. :2 cents:

will ICQ magically make his english better or something?

I know personal detailed stuff should be handled in private but wouldn't you rather answer general questions once in a thread than 200 times via ICQ or email?

Did we get any sort of resolution on this?

OK, lets get some facts about ePassporte straight:

1. They never post details on this board. Any replies they give are almost always of the "contact me via [insert offline, non public method of communication here]" so that there is no public record of what they are pulling.

2. This exactly what got PayPal sued. The difference is, PayPal has many millions of dollars with which to defend itself. ePassporte wont survive such a suit. This whole ponzi scheme thing of closing accounts not directly linked with the fraud is not only dishonest and reeks of questionable ethics, but it is also a violation of the law - at lease in the US.

3. ePassporte has never been known for good customer service. The broken English comment was disgusting and the attempts to explain it away just made the situation worse. Sometimes, its a good idea to just shut up.

4. The reason they "cant and wont comment" on this has nothing to do with an 'investigation' (trust me, thier investigations are as through as those your credit card processor conducts when one of your surfers charges your ass back for six months worth of rebills during which time they downloaded every single file off your server including the robots.txt) is because they have been caught with thier hand in the cookie jar. The fact that someone else defrauded ePassporte means nothing, they have no right to take this guy's money to cover thier loss.

5. And finally, why would anyone not setup thier own damn account? I never did understand that. It makes zero sense. Its stupid. If you cant fill in a form and load $25 into an online payment account, then you're not gonna make it in this business (or any other, for that matter) and you should simply quit now while you are ahead and save yourself the loss and trouble.

I was wondering when somebody was gonna mention PayPal. I personally got sucked for about $2k with that whole bullshit deal.

i just read this whole thread after i posted in page1 yesterday.

holy shit are you guys fuckups over at epass. rofl. :1orglaugh

A) tassy that was the stupidest, most stereotypical american comment i have ever seen played off as a "you can't convey tone online like he-he omgz!" i've ever seen.

i'm american, please stop embarassing us.

B) keyser, if you guys have a shred of common sense and willpower to attempt to retain your current customer base, and maybe attract new customers.. i suggest you do discuss this policy openly.

you either: spell it out on the board for everyone in your own language, where you'll have a chance to clarify misunderstandings. or, every day when you fuck up someone else's account, they're going to post here with THEIR version of what happened, regardless of how accurate that is.

right now, it seems like the account holder's version of this story is 110% accurate.. if that is the case, epass is guilty of conversion - clear cut case.

I couldnt agree more - this isnt about an individual anymore, its a policy question.

Is the scenario described above policy?

Its yes or no - if 'no' we can do what GFY does best and, how shall I describe it? 'reach our own conclusions'.

If 'yes' then we know where we stand.

YES OR NO?

If you hate ePassporte so much why not close your account and move on?
I have offered my assistance several times in getting this done.

Do you know the whole story of this thread? NO so please don't comment on something when you don't know the whole story it will make you look stupid later on.

Egold next time Bob.

Funny how you are always so anxious to help when it comes to closing my account... you keep volunteering for that... :1orglaugh

Now would be a good time to insert my refferal link...

// eGold, Ltd. -- Trade with Money Thats Worth Something

http://www.e-gold.com/e-gold.asp?cid=2890940

Paypal pulls the same shit too.:disgust

Paypal does the same thing. I am fighting them now.

How much did PayPal take you for?

another issue

and it was dealt with here

https://gfy.com/fucking-around-and-business-discussion/633726-epass-policy-question.html

Quote:

Originally Posted by XxXotic will ICQ magically make his english better or something?

no. it would have opened a dialogue. but since no one has contacted me about this via ICQ, i assume this thread is really just for the usual sewing circle of keyboard warrior webmasters to puff their chests up in.

keyser is dealing with bob's situation now (it seems from reading this thread), so there's no need for me to better understand bob, bob's needs, bob's issue etc. i offered further assistance and any one who knows me knows i'm not a racist. read the whole thread before you attack again, 20 people saying the same thing isn't helping anyone get anything resolved.:2 cents:

Yup.. I've stopped using Epass myself..
I'd rather get the cheque, and use a real bank...
Too many horror stories from Epass..

ouch tassy - this was settled in another thread. Leave it alone.

What Facts are you talking about this sounds more like fiction to me?
:error You have no idea. If you think EPassporte doesn't have
millions for backup you are clueless (sigh)