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Old 07-09-2006, 10:50 AM   #1
ilbb
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CCBill sale lost...WTF?

Does this happend to You?:

I got sms about new sale from ccbill so I logged to CCbill and saw one $14.97 sale and one $14.97 .... after 30 seconds I reloaded ccbill stats and sale and rebil were away...no refund, no chargeback simply away...WTF?
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Old 07-09-2006, 10:53 AM   #2
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reloaded again and sale is back and rebill not...are there some CCBILL GOBLINS in my stats? ))
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Old 07-09-2006, 10:55 AM   #3
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well I reloaded ccbill stats again and rebill is back too...

there are some CCBILL GOBLINS...don't tell that not )
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Old 07-09-2006, 10:55 AM   #4
chase
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damn, i didn't know you could get ccbil sms'es (wtf is the plural of SMS? lmao)
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Old 07-09-2006, 10:56 AM   #5
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T-10 minutes untill someone from ccbill steps inside and tells you to contact them.
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Old 07-09-2006, 10:56 AM   #6
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Have you ever felt like you just had an entire conversation with yourself?
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Old 07-09-2006, 10:57 AM   #7
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I've been told that the main stats page is not as reliable as the stats pages where you select dates for specific things (sales per click etc).

Try running another report and see if the transaction is there.
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Old 07-09-2006, 10:57 AM   #8
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I've been told that the main stats page is not as reliable as the stats pages where you select dates for specific things (sales per click etc).

Try running another report and see if the transaction is there.
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Old 07-09-2006, 10:58 AM   #9
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sorry for the echo
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Old 07-09-2006, 11:02 AM   #10
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Well I've had webmaster referal sales go missing and never come back.
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Old 07-09-2006, 11:03 AM   #11
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my first though was that it could be data that is one of the reporting slave databases being a bit behind, if you contact client support (per rockatansky) they can check it out...
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Old 07-09-2006, 11:04 AM   #12
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Originally Posted by chase
damn, i didn't know you could get ccbil sms'es (wtf is the plural of SMS? lmao)
nope they don't provide that... I did own tool that checks every 30 minutes all my sponsors and send me sms with sales amount...it saves me time

- now it seems all ok...it seems that they have precached stat pages so numbers are not online
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Old 07-09-2006, 11:26 AM   #13
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I like pie
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Old 07-09-2006, 11:30 AM   #14
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I like pie
I too enjoy pie.
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Old 07-09-2006, 11:32 AM   #15
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pie is good
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Old 07-09-2006, 11:32 AM   #16
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i love pie
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Old 07-09-2006, 11:33 AM   #17
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congrats to the winners
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Old 07-09-2006, 11:33 AM   #18
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there is no money in porn
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Old 07-09-2006, 11:34 AM   #19
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that's all normal, the DBs need time to update
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Old 07-09-2006, 12:00 PM   #20
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i like porno pie
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Old 07-09-2006, 12:07 PM   #21
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Happened to me once. Got a 70$ signup email, checked my stats and it never showed up. Contacted CCBill and got this:

"This account was put into a batch mode as it looks like we did not receive payment. If you look at the subscription 1105267554 you will see that there were no charges applied to the customers account and therefore will not show up in your stats."

They didn't tell me though why I ever got a signup email even though the sale didn't get through... Wouldn't it be logical to let the system send out the signup confirmation after the sale has been really completed?

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Old 07-09-2006, 12:20 PM   #22
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Happened to me once. Got a 70$ signup email, checked my stats and it never showed up. Contacted CCBill and got this:

"This account was put into a batch mode as it looks like we did not receive payment. If you look at the subscription 1105267554 you will see that there were no charges applied to the customers account and therefore will not show up in your stats."

They didn't tell me though why I ever got a signup email even though the sale didn't get through... Wouldn't it be logical to let the system send out the signup confirmation after the sale has been really completed?

that makes as much sense as folding along the perforation instead of 1/8th of an inch away from it
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Old 07-09-2006, 12:39 PM   #23
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that makes as much sense as folding along the perforation instead of 1/8th of an inch away from it


Actually they fixed that. Atleast with the last 2-3 checks I've got from them.
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Old 07-09-2006, 02:38 PM   #24
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my first though was that it could be data that is one of the reporting slave databases being a bit behind, if you contact client support (per rockatansky) they can check it out...
Hi... happens to me sometimes but sales always reappear.Often happens with sales just before day ends and total rolls to yesterday and is down a couple of sales....then a few minutes later is back where it was. I doubt its a glitch or a problem and I see it as just going through the process.
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Old 07-09-2006, 02:39 PM   #25
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keep the reciept
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