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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Mar 2006
Location: At the top of the food chain
Posts: 1,737
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![]() with your company and at your request sends you an email requesting more info, details, ideas, or whatever. how long does it take you to email them back? maybe the question should be how long should the other company wait for a reply before losing faith and questioning your competence?
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#2 |
Confirmed User
Join Date: Dec 2003
Location: 1123,6536,5231
Posts: 3,397
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Honestly I try to reply to EVERYTHING within HOURS. Even weekends at 2am. I live to work and I want to ensure people can get in touch with me any time.
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#3 | |
Confirmed User
Join Date: Mar 2006
Location: At the top of the food chain
Posts: 1,737
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Quote:
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I am the fourth Horseman. |
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#4 |
Confirmed User
Join Date: Mar 2006
Location: At the top of the food chain
Posts: 1,737
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bump fo some more answers
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#5 |
I'm Lenny2 Bitch
Join Date: Mar 2001
Location: On top of my soapbox
Posts: 13,449
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I think a reply to an email should take no more than 24 hours if it's during the week.
If it's a weekend or a holiday then probably longer. This whole "hit me up on ICQ" and expecting someone to contact you in 15 minutes or else you'll take your business elsewhere is a little absurd IMHO. |
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#6 |
Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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Remembering that you dont want to appear desperate, getting them off to them within a few hours of normal business, is fine. Like say 7pm. or meaybe early like 6am. But in the middle of a holiday weekend, when they are most likely closed anyway. Hmmm. Looks a bit desperate.
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#7 |
Confirmed User
Join Date: Jul 2005
Location: middle America
Posts: 1,154
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24 hours, or Monday if sent on a Friday. Even if the email can't contain everything I need to know, I like to hear a "I'll have that for you by Wednesday". At least then I know when to expect something.
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#8 |
I help you SUCCEED
Industry Role:
Join Date: Nov 2003
Location: The Pearl of the Orient Seas
Posts: 32,195
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I try to email back quickly.
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#9 |
BACON BACON BACON
Industry Role:
Join Date: Nov 2002
Location: Poems everybody, the laddie fancies himself a poet
Posts: 35,462
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some people need to take time to have a normal life...weekends etc
howevr if days went by during a normal work week..id be pissed |
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#10 |
HOMICIDAL TROLL KILLER
Industry Role:
Join Date: Dec 2004
Location: Sunnybrook Institution for the Criminally Insane
Posts: 20,419
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well you can extend the contact period by having an auto responder that provides info like faq etc and when they can expect a contact back...
most people just want to feel like they are on your priority list... ![]() |
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#11 |
mmm yeah!
Industry Role:
Join Date: Feb 2005
Location: roseville, ca
Posts: 5,061
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no matter what it is i can usually get back to someone within 24 hours. weekend/weekday it shouldn't take longer then 24 hours unless you can't get to your computer for some reason.
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#12 |
Confirmed User
Join Date: Mar 2006
Location: At the top of the food chain
Posts: 1,737
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yeah see i agree with these timeframes for good business. so what if its been over a week and you still havent heard from them?
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#13 | |
wtf
Industry Role:
Join Date: Sep 2001
Location: Bikini State, FL USA
Posts: 10,914
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Quote:
Businesses that have been around for a while receive tons of spam and legit emails sometimes get flagged, tossed or lost in the shuffle when going thru a inbox full of CRAP. (this is where ICQ comes in) If they did get the email and never responded then it could be they are not interested in doing business with you, hence no response. Cheers, BV |
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#14 |
Team Player
Join Date: May 2004
Location: Inside the most accurately counting and reporting affiliate system in the world at XPays.com
Posts: 13,002
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a percentage of emails never reach the recipient. resend and also call and make sure you take into account that if you send an email it is possible that recipient never got it.
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#15 | |
President of Canada
Join Date: Sep 2003
Location: Leaving Hell, Entering Limbo
Posts: 23,141
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Quote:
Of course, since they contacted you in the first place they SHOULD have been prepared. |
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#16 |
2011 GFY Hall of Fame!
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Join Date: Nov 2000
Location: Back in Texas!
Posts: 15,224
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As much as 24-48hrs depending on the nature of the email, like if they have to coordinate stuff to reply properly or the level of the person, I get a around 100 emails a day, but then Mayor gets like 500, so his response time might be a little longer just out sheer volume of mail...
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#17 |
Confirmed User
Join Date: Mar 2006
Location: At the top of the food chain
Posts: 1,737
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yeah maybe it did get lost or overlooked. but it still doesnt improve my confidence in the company or that person. maybe im being a little unreasonable with my demands but i take my business seriously and i hold myself to the same standards.
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#18 | |
Confirmed User
Join Date: Nov 2005
Location: Secretely plotting a hostile takeover
Posts: 5,816
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Quote:
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. . . . I have a sig
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#19 |
Too lazy to set a custom title
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Join Date: May 2006
Location: NY
Posts: 14,800
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i answer all my emails the moment i receive them (if im online)
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#20 | |
Too lazy to set a custom title
Join Date: Oct 2002
Location: Far far away - as possible
Posts: 14,956
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Quote:
After a week and no response, it can be a few things including - (a) they never got your email (b) they are useless ![]()
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XXX TLD's - Another mosquito to swat. |
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#21 | |
Confirmed User
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#22 |
Confirmed User
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Join Date: Nov 2003
Location: A secure undisclosed location...
Posts: 3,759
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Generally if they are serious, I will give them no longer than a week, I agree with the posters above with e-mail not always getting to the final recipient, but a phone call or U.S. Priority Mail is always one way to get someones attention.
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#23 | |
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#24 | |
Too lazy to set a custom title
Join Date: Oct 2002
Location: Far far away - as possible
Posts: 14,956
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Quote:
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XXX TLD's - Another mosquito to swat. |
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#25 |
Confirmed User
Join Date: Feb 2006
Posts: 461
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The most successful people in this biz will get back to you within a day. Usually af ew hours and I don't mean the guys that figured out how to make 20 to 50k a month 8 years ago and still do the same amount. It is the guys that made 50k a month 8 years ago and make hundreds of thousand or even milliions a month today.There is a big difference then making some money and being successful in my books.
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#26 | |
Confirmed User
Join Date: Mar 2006
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#27 |
Confirmed User
Join Date: Feb 2006
Location: Panama
Posts: 523
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some people don't like to reply right away, they think that makes them looks cool. i think that's not the right way to do biz. y try to make my replies as soon as possible even if i'm really busy
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#28 |
lurker
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Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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I make a phone call email is not 100% the phone is.
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#29 | |
Confirmed User
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Join Date: Dec 2003
Location: City... City of Satan
Posts: 2,651
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#30 | ||
Confirmed User
Join Date: Mar 2006
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Quote:
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#31 | |
Too old to care
Industry Role:
Join Date: Jun 2001
Location: On the sofa, watching TV or doing my jigsaws.
Posts: 52,943
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#32 |
...
Join Date: Jan 2006
Location: Maryland ICQ:87038677
Posts: 11,542
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within 12 hours if im not out of town or something special is going on
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#33 |
Too lazy to set a custom title
Join Date: Jul 2003
Location: Netherlands
Posts: 10,127
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I have my mailer confgured to autmotically dump all incoming mail
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#34 |
Registered User
Join Date: Nov 2005
Location: NYC ICQ: 320970274
Posts: 2,051
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soon, soon...or you lose the client
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#35 |
Wall Street Pimp
Industry Role:
Join Date: Jun 2003
Location: Phoenix, AZ
Posts: 14,345
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I noticed some companies need some help in this dept... good thread for educational purposes
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#36 |
Registered User
Join Date: Nov 2005
Location: NYC ICQ: 320970274
Posts: 2,051
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or well...the other option is to fuck the client ;-)
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