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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-21-2002, 07:16 AM   #1
seven
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epoch or jettis

What's that story that I keep hearing about epoch never paying back reserves to paysite owners after they cancel services? I was told that epoch says they take 18 months to pay back and either during that time they claim all members of that site charged them back which equaled to the reserves they kept or they just simply do not answer phone calls or that rep who's handling your case always on vacation. I asked epoch about it over the phone they said that was bullshit but I'd like to hear that from a 3rd party.

Now, I'd go with jettis but they only pay webmasters once a month and there's no carry over but they keep 12.5% in fees and provide a good tracking software (well.. epoch told me they are developing a tracking software too as we speak) even though I don't like jettis's weird looking link codes that I have to hide with mouseovers.

I don't like CCBill/Ibill period. So any other recommendation? Or anyone has any input that could help me decide who to use between epoch/jettis?
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Old 05-21-2002, 07:17 AM   #2
boldy
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Jettis, if you can live with the $1500 setup fee ...

I have my contracts ready ...
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Old 05-21-2002, 07:20 AM   #3
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Jettis..
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Old 05-21-2002, 07:24 AM   #4
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jettis can pay webmasters twice a month
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Old 05-21-2002, 07:36 AM   #5
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Quote:
Originally posted by Soul_Rebel
jettis can pay webmasters twice a month
I meant to say affiliates.
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Old 05-21-2002, 07:38 AM   #6
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Seven,

The stories you have heard about Epoch not paying back reserves to webmasters are untrue, these are old stories from the past. We even have a zero reserve program now. We also have no setup fee and pay four times per month.

Look at all of the large sponsors who choose to use Epoch as their primary processor, there is a reason for this... they make more money.

And yes we are about to release tracking software.

Clay
http://www.epochsystems.com/sales
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Old 05-21-2002, 08:05 AM   #7
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Quote:
Look at all of the large sponsors who choose to use Epoch as their primary processor, there is a reason for this... they make more money.

And yes we are about to release tracking software.
Making more money is Ok but if you're not able to see shit
because of a tracking system that could be featuring in
'blast from the past' that really aint helping..

So what's the time frame for the new tracking software?
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Old 05-21-2002, 08:42 AM   #8
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Epoch all the way, they are paying like a clock, and the no reserve program is great!
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Old 05-21-2002, 08:53 AM   #9
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Hi,

I have been using Epoch since 1998, and there were
a lot of problems in the past.

I have been paid my Reserve Fee's, and we don't hold
any reserve fee's from our webmasters! They pay me
every week on the dot.

Epoch converts better then most processors. We offer
it to our webmasters whom want to use it.

Epoch doesn't charge any setup fees.

Hope this helps!

JR
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Old 05-21-2002, 09:11 AM   #10
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mrthumbs

Most sponsors using Epoch (especially large sponors) use their own tracking software. Other Epoch customers typically rely on 3rd party providers of tracking software that integrates with our system.

And by tracking software I am referring to tracking the affiliate code from the affiliate site into the purchase form so that the affiliate gets credit for the sale.

Epoch has a full blown two tier program on the back end to provide payments and reporting to affiliates.

We hope to start beta testing our new tracking software by the end of the week.

Clay
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Old 05-21-2002, 09:17 AM   #11
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Quote:
Originally posted by mrthumbs
So what's the time frame for the new tracking software?
A week or two is what I've been told. Zero reserve option sounds good to me. I'll probably call epoch again today and find out more about their different programs. They didn't tell me about that last time I called.
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Old 05-21-2002, 09:49 AM   #12
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I would go with epoch over jettis, jettis seems to really like to do refunds from the small amount of sales I have sent to programs using them. Ok, obscene amounts of refunds, and that is why ARS stopped using them. ARS couldn't be profitable as per-signup if Jettis kept giving back ppl's money.
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Old 05-21-2002, 09:58 AM   #13
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Seven, Epoch and Jettis Both Rock!

Call them both, See which one fits your needs accordingly. Even if you set both up and try them out. Both are solid and reputable companies.

-R3K
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Old 05-21-2002, 10:08 AM   #14
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I'd go with Epoch!

Jettis seem to very strict on content
so if you have any hardcore s/m or pissing or the sorts in your members area I doubt Jettis will allow it


also ive noticed a lot of chargebacks or credits as they so nicely put it on my oxcash account
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Old 05-21-2002, 10:19 AM   #15
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Quote:
We hope to start beta testing our new tracking software by the end of the week.
Hey Clay,

Okok.. seeing the response from others and your feedback on the time frame my statements where probably too harsh..

(but hey.. that's business as usual for me

I'm familiar with Ibill and Jettis and the last i my favorite and
Epoch is 'the one with the scary interface' in my little brain..

But i'll check it out in a few weeks and maybe i'll see the light..



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Old 05-21-2002, 10:32 AM   #16
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Quote:
Originally posted by Epoch
Seven,

The stories you have heard about Epoch not paying back reserves to webmasters are untrue, these are old stories from the past. We even have a zero reserve program now. We also have no setup fee and pay four times per month.

Look at all of the large sponsors who choose to use Epoch as their primary processor, there is a reason for this... they make more money.

And yes we are about to release tracking software.

Clay
http://www.epochsystems.com/sales
SO WAS IT TRUE That you Held SMUTCASHES reserve and that's why he used are dialer money to pay his affilaites or IS that BULLSHIT as well??? I would really like to know and so do the webmasters...If this is false I can show you ICQ logs.
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Old 05-21-2002, 11:17 AM   #17
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ZoiNk...we have many policies and procedures in place to help minimize the number of credits issued to consumers. This starts with fraud control and ends with customer support, yet a percentage of credits are simply unavoidable and necessary to control chargebacks. I assure you, we have many clients who are more happy with their bottom line. ;-)

Seven...Soul_Rebel is correct. We now offer the ability to pay your affiliates bi-monthly. And ^R3K^ makes a great point...try both and make a decision based on your experience. :-)
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Old 05-21-2002, 02:09 PM   #18
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mrthumbs - no problem, give us a call we are easy to integrate with and have many unique features designed to increase your bottom line.

SNOW - I have no clue as to the situation you are talking about, why don't you email me and explain the situation and I will look into it.

It is no big secret that we were late in paying reserves back to webmasters nor is it a big secret that we were behind in payments for a period of time, we have resolved these issues. The big secret is that you probably don't realize that EPOCH was NEVER PAID tens of millions of dollars in processing revenues which it paid out to its webmasters even though EPOCH never collected the funds. Now thats not bullshit, in fact it is the subject of a RICO lawsuit in Los Angeles Federal Court, read about it:

http://www.paycom.net/lawsuit/

I think this in itself shows the dedication EPOCH
has to the webmaster community, unlike all the other 3rd party processors who just went out of business when faced with similar situations.

Clay
EPOCH
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Old 05-21-2002, 02:21 PM   #19
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be smart and avoid epoch

Go with netbilling!
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Old 05-21-2002, 02:51 PM   #20
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I have heard some real good stuff about websitebilling.com I have not used them, but I know a few ppl who are quite happy.
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Old 05-21-2002, 02:51 PM   #21
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What about Websitebilling - they look good but one almost never hears anything about them. What are their set-up fees and reserves amounts?

Cheers,
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Old 05-21-2002, 02:53 PM   #22
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Ha ha, Dax posted my question before me, but anyway - any experiences with WSB?
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Old 05-21-2002, 07:13 PM   #23
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Hey GFY,

Call our sales department at 800-4-Jettis. Tell them that Lens told you that "Jettis rocks." We'll waive set up costs and get you up and running @ 13%. You decide how you like us.

Thanks in advance for giving us a shot.

Kjell
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Old 05-21-2002, 07:16 PM   #24
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god i love a competitive marketplace. we all should be very thankful for messageboard shit talking, it just saved everyone who witnessed it $1500 !
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Old 05-21-2002, 08:24 PM   #25
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Does Jettis have a good affiliate program for partnerships?
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Old 05-21-2002, 08:58 PM   #26
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Don't feel too special. If you ask nicely they will waive it all the time. I am yet to meet one person who actually paid that sign up fee!

Besides why would you pay to sign up to any business? If you do not like it and think it stinks, you are screwed if you paid $1500 just to try !

Bull!
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Old 05-21-2002, 08:58 PM   #27
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Clay, I love Epoch, you guys are great people....

But one thing I've never really gotten a straight answer regarding is my reserves..... I have a gang of money on record in reserve, I have since switched processors and my numbers with you have obviously dimished tremendously....


If I wish to stop all re-bills, and all new signups that occasionally happen, how long until I get my gang of money back?

I'd like a frank, and to the point answer please....

You guys have always been great to me, I just thought I'd ask this so everyone else can see the answer...

Thx man
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Old 05-21-2002, 09:48 PM   #28
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Quote:
Originally posted by Daymare
Does Jettis have a good affiliate program for partnerships?
Does Hustler have affiliates?

Jettis probably still not be my answer since they will use my business account to payout affiliates. Now, normally it takes a few weeks to clear out a U.S. check in Canada if it exceeds certain amount and I wouln't like to write affiliates any bounced checks. Now they could wire the money in but then I'll have to pay both send/recieve wire fees. On the other hand, I hear jettis softwares would tell me exactly who the bad webmasters are that cheating the systems, what are the average retention etc. I know a little math skills would tell me that too but if I have many affiliates it may get hard to calculate manually. So I'm back to square one.. confused as hell
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Old 05-21-2002, 10:44 PM   #29
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Quote:
Originally posted by seven

Does Hustler have affiliates?

Jettis probably still not be my answer since they will use my business account to payout affiliates. Now, normally it takes a few weeks to clear out a U.S. check in Canada if it exceeds certain amount and I wouln't like to write affiliates any bounced checks. Now they could wire the money in but then I'll have to pay both send/recieve wire fees. On the other hand, I hear jettis softwares would tell me exactly who the bad webmasters are that cheating the systems, what are the average retention etc. I know a little math skills would tell me that too but if I have many affiliates it may get hard to calculate manually. So I'm back to square one.. confused as hell

What???
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Old 05-21-2002, 11:04 PM   #30
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Seven,

Epoch and Jettis are both great companies run by true professionals. However, you should look at all of your options. We may have a program that could interest you and save you some serious $$$. Besides credit card processing at competitive rates, we are rolling out a new ACH check solution at a rate around 3% and 32¢ per transaction. Nertbilling offers the abilaity to have front end control over your fraud scrubbing and are paid daily (except weekends and holidays).

If you are interested, please call Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456. We will be glad to discuss your needs.

Thank you, Mitch Farber
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Old 05-22-2002, 04:20 AM   #31
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I have no experience with Jettis, therefore no opinion.

Though i will say that our company has been using Epoch since the beginning..(years & years). Either way, it's been quite a while and i can tell you that they are incredibly solid.

Like all businesses, they have there ups and downs. Epoch went through a rough time and came out of it. One thing i never understood about the adult business, is that rough times don't seem to be "allowed" here in this industry. It seems that if a company has a rough time, all of a sudden "they suck" ...regardless of their past/future preformance. It's quite funny to watch how people react.

Clay is one class act and there support department has always been there 24/7 with great helpful people. They have gone way, way out of there way for me in the past, and I know they'll keep doing it because it's good business. When they had rough times, we stuck with them. We knew they would do the same for us in a heartbeat if we ran into the problems.

I would say go with Epoch only because of my experience. Though try them both and even a few more till you find one that feels right for you.

But i can tell you that i have tried almost all of them.
And its VERY hard for people who like to innovate and push techology to the extreme with new backend custom programs using the latest techologies... but only to be haulted because a processor doesn't, can't, or "won't" be there to give you certain tools that you need from them.

With Epoch, the question I always got was, "how can we help or what can we do on our end?" ...and that is priceless.


just my
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Old 05-22-2002, 08:11 AM   #32
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MikeEP - thank you for the kind words I really appreciate your support.

kmanrox - Epoch loves you too, however, I don't know your particular situation but you can email Jeff Thaler <[email protected]> and he will review your current processing and contractual agreement and give you the information you are looking for.

4pics - "be smart and avoid epoch" - I guess the long list of large sponsors that use EPOCH as their primary processor are not smart? hmmm...

Clay
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Old 05-23-2002, 11:30 AM   #33
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Quote:
Originally posted by Epoch
We even have a zero reserve program now.
Not sure why you call it a zero reserve? You are taking addtional 5% security a month 'til it equals to 1 month revenue where basically security=reseve which others start to pay back after 6 mons whereas you hold until services cancelled.

Is Jettis losing MasterCard? I know websitebilling is and Mitch, I called your number too but you are not a 3rd party processor
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Old 05-23-2002, 12:13 PM   #34
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Quote:
Originally posted by seven

Not sure why you call it a zero reserve? You are taking addtional 5% security a month 'til it equals to 1 month revenue where basically security=reseve which others start to pay back after 6 mons whereas you hold until services cancelled.
Seven - If you think about it, the processor continues to take out the 5% every month, and yes after a period of time they will give you back the amount. What difference does it make if Epoch takes it out one time, and gives it back in the end, or does something similar to the other processors and takes it out monthly, gives it back over time. SAME PRINCIPAL!!!

As far as processing goes, I see the same question pop up all the time. I have tried to set up additional billing with Ibill, had nothing but problems just trying to get it set up. I had 4 different people contact me, all knew nothing about the others, and every one of them wanted me to fill out additional forms. WSB - had an issue with them awhile back - and Epoch I have been with since Early 2000.

They did indeed have problems for awhile, and it is not something they try to hide or cover up. It is a public lawsuit, where they explained to their webmasters what was going on. Can't say that about some other PACK UP AND LEAVE companies we have all seen.

Let's not even mention all the new features Epoch has come out with - additional ways to help us as webmasters - new features, programs integrated within their system.

Some people are stuck with certain companies, but I know as well those of us who are with Epoch now, are stuck with them.
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Old 05-23-2002, 12:25 PM   #35
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Quote:
Originally posted by seven
Is Jettis losing MasterCard? I know websitebilling is and Mitch, I called your number too but you are not a 3rd party processor
Not true.... We're processing MasterCard transactions just fine. What makes you think we aren't?
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Old 05-23-2002, 12:47 PM   #36
Thee Johnclave
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Quote:
Originally posted by seven


Is Jettis losing MasterCard? I know websitebilling is and Mitch, I called your number too but you are not a 3rd party processor
In short. Nope. ;-)
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Old 05-23-2002, 12:58 PM   #37
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Not true.... We're processing MasterCard transactions just fine. What makes you think we aren't?
Been told you are currently processing MC alright but not for too much longer since MasterCard is kicking out some of the processor companies and you are one of them. Perhaps I've been misinformed by your competitors?
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Old 05-23-2002, 01:52 PM   #38
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I strongly advise you go with Jettis our numbers with them have been great compared to others.
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Old 05-23-2002, 02:54 PM   #39
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Dammit Kjell, I just called and told them lens said "jettis rocks" and they told me they were getting a restraining order and hung up the phone :

Jeesh!
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Old 05-23-2002, 03:00 PM   #40
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deniska...glad to hear things are going well for you. :-)

RRRED...the restraining order is for Kjell, not you. ;-)
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Old 05-23-2002, 05:35 PM   #41
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What difference does it make if Epoch takes it out one time, and gives it back in the end, or does something similar to the other processors and takes it out monthly, gives it back over time. SAME PRINCIPAL!!!
NOT THE SAME! Suppose they reserve $30,000, I stay with them for 5 years, then they take 2 more years to pay back the reserve that's a total of 7 years. How much money do you think I could make if I played stocks with that money or buy mutual funds or simply let the money sit in my bank account and generate interest? You don't suppose epoch would pay me interest on my reserve do you? (Instead I'd supposed to be happy if I could get the principal amount back) That'd be a bit of money to give away don't you think?
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Old 05-23-2002, 06:48 PM   #42
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So seven, let me get this right.

You don't like CCBill or IBill, period. No reason, and they are very reputable companies with a bucket load of happy customers.
You then bash Epoch about their ages old reserve problem which absolutely everyone knows isn't a problem if they take more than 10 seconds to do any research. At the same time though, just in case, you'd like us to compare them to Jettis for you. sniff....
We seem to be going the Jettis route and are all very happy for you when you decide to stick the knife in website billing. If you've been talking to the players why are you asking here. sniffff.
Let me guess, you're green, live under a bridge and eat goats.

If you're legit, I feel very sorry for you. Pardon me but this thread stinks. Go dig up the 50 before it discussing the same thing.
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Old 05-23-2002, 07:20 PM   #43
seven
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Quote:
Originally posted by willow
You don't like CCBill or IBill, period.
Think they scrub a little too much. Didn't want anyone to bring them up since wanted to keep this discussion about just epoch/jettis or else.

Quote:
Originally posted by willow
stick the knife in website billing.
Just said what I've been told by a processor when I called them.

Quote:
Originally posted by willow
If you've been talking to the players why are you asking here.
I'm talking to the players as they are posting the phone numbers in here.

Quote:
Originally posted by willow
Go dig up the 50 before it discussing the same thing.
I did that is what made me so confused

Quote:
Originally posted by willow
sniffff. Let me guess, you're green, live under a bridge and eat goats.
How did ya guess? Thanks for butting in though However, I'd go epoch way anytime only if they were paying back reserve after 6 mons or so. Maybe they'll consider changing that rule one of these days. After all, epoch does pay me significant amount of money every month.
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Old 05-23-2002, 08:56 PM   #44
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Seven - There are many reserve models in the industry, reserves are placed on 3rd party accounts for a specific reason, to protect the entity which guarantees the transactions which process through the 3rd party merchant account. Epoch has unique processing features and has set its reserve policy accordingly.

This is but one of the reasons we can continue to cut you phat checks


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Old 05-23-2002, 09:44 PM   #45
seven
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My fiance says she can see fumes coming off my little head so guess time to quit thinking hard. It's not an easy task to figure out who's the best processor. Do I figure it by the number of refunds, chargebacks, conversion? Lots of times they are the results of the site itself not the processor. However, seeing that most sites I promote successfully, uses epoch, I think I'll go with epoch for my current site and jettis for the next. As a reseller, I'm quite happy with Jettis too (still wish Jettis used their own account to pay affiliates but I can't get everything my way .. I could if I created my own processor.. but that ain't happening unless uncle Gate is giving me a helping hand ) Btw, didn't mean to get fresh with websitebilling, don't get me wrong as a reseller I never had any complaints against them.
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Old 05-24-2002, 12:00 AM   #46
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Quote:
Originally posted by seven
What's that story that I keep hearing about epoch never paying back reserves to paysite owners after they cancel services? I was told that epoch says they take 18 months to pay back and either during that time they claim all members of that site charged them back which equaled to the reserves they kept or they just simply do not answer phone calls or that rep who's handling your case always on vacation. I asked epoch about it over the phone they said that was bullshit but I'd like to hear that from a 3rd party.

Now, I'd go with jettis but they only pay webmasters once a month and there's no carry over but they keep 12.5% in fees and provide a good tracking software (well.. epoch told me they are developing a tracking software too as we speak) even though I don't like jettis's weird looking link codes that I have to hide with mouseovers.

I don't like CCBill/Ibill period. So any other recommendation? Or anyone has any input that could help me decide who to use between epoch/jettis?

you should contact me - we can do better with websitebilling.com - than what either ccbill or ibill can provide to you
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Old 05-24-2002, 07:26 AM   #47
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Quote:
Originally posted by seven

Been told you are currently processing MC alright but not for too much longer since MasterCard is kicking out some of the processor companies and you are one of them. Perhaps I've been misinformed by your competitors?
Interesting how our competeitors know more about WebsiteBilling.com than I do ;)

You know -- there's a really long thread about MasterCard somewhere else on the board -- provides a lot of good information regarding the MC topic

http://www.gofuckyourself.com/showth...threadid=57462
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Old 05-24-2002, 07:30 AM   #48
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I would definitely go with jettis, they seem way more professional and reliable
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