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Could this be POSSIBLE??????????? Could this be POSSIBLE???????????
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Old 05-14-2006, 12:22 PM   #1
Juicy D. Links
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Could this be POSSIBLE???????????
I called Dell 2x and on both occasions I got american speaking people who helped me in 2secs and no issues.

Am i dreaming?
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Old 05-14-2006, 12:42 PM   #2
martinsc
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lol, can't be true....
you doing any drugs today?
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Old 05-14-2006, 12:45 PM   #3
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Lay off the crack pipe...
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Old 05-14-2006, 12:49 PM   #4
gangbangjoe
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the pizza guy next door could help me more with my computer problems if i call h him
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Old 05-14-2006, 12:51 PM   #5
sfera
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i have always got english speakin people when i talked to dell
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Old 05-14-2006, 12:51 PM   #6
TheBuyer
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I complained hard to bellsouth about their (non-english) customer service and on my next several calls got an american rep. Maybe the have different lists for different customers.
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Old 05-14-2006, 12:58 PM   #7
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Please give me the phone number you're calling.
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Old 05-14-2006, 01:03 PM   #8
BoyAlley
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Quote:
Originally Posted by Juicy D. Links
I called Dell 2x and on both occasions I got american speaking people who helped me in 2secs and no issues.

Am i dreaming?
Yeah, they're laying off the call centers in India.

Vonage, on the other hand, is a different matter. I had to call them last week. NOT fun.
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Old 05-14-2006, 03:01 PM   #9
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Old 05-14-2006, 03:07 PM   #10
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yea ure dreamin
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Old 05-14-2006, 05:14 PM   #11
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how is that possible? wholy crap!
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Old 05-14-2006, 05:16 PM   #12
Juicy D. Links
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Quote:
Originally Posted by BoyAlley
Yeah, they're laying off the call centers in India.

Vonage, on the other hand, is a different matter. I had to call them last week. NOT fun.

Vonage is the worst bro , nothing against Indian people but man i couldnt understand a damn word he was saying
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Old 05-14-2006, 05:37 PM   #13
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*in apu voice*
what are you doing homer, get out of my store!!
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Old 05-14-2006, 06:45 PM   #14
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no way man, you are dreaming..
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Old 05-14-2006, 06:52 PM   #15
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Dude you bought a Dell?
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Old 05-14-2006, 06:53 PM   #16
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Quote:
Originally Posted by Juicy D. Links
I called Dell 2x and on both occasions I got american speaking people who helped me in 2secs and no issues.

Am i dreaming?
Probably one of those new fangled "voice boxes" that they have to adjust for the accent to where people on the other end of the line can actually make out WTF they are saying.
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Old 05-14-2006, 07:18 PM   #17
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Quote:
Originally Posted by Juicy D. Links
I called Dell 2x and on both occasions I got american speaking people who helped me in 2secs and no issues.

Am i dreaming?
sleep posting again are we?
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Old 05-14-2006, 07:19 PM   #18
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Wish That Would Happen To Me
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Old 05-14-2006, 10:09 PM   #19
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Wonder where Dell's agents are from
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Old 05-14-2006, 11:09 PM   #20
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call center agents should not be like that. I think you are just dreaming juicy.
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Old 05-15-2006, 12:02 AM   #21
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They want to make the sale first before they send you offshore.
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Old 05-15-2006, 12:22 AM   #22
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there is a storm hitting the Philippines right now. The calls have been temporarily re-outsourced to Canada.
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Old 05-15-2006, 12:26 AM   #23
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wow all phonelines must be down in malaysia then lol
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Old 05-15-2006, 12:56 AM   #24
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Quote:
Originally Posted by Juicy D. Links
I called Dell 2x and on both occasions I got american speaking people who helped me in 2secs and no issues.

Am i dreaming?

That was the prerecorded message ... what happened next?
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Old 05-15-2006, 07:31 PM   #25
Juicy D. Links
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it was "Dell On Call" i got like i think 1-2 months of free unlimited support or something
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