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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
03-01-2006, 03:56 PM
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#1 |
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Confirmed User
Join Date: Apr 2003
Posts: 177
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Support Ticket System
Who makes the best support ticket system with out all the fancy shit
There are so many! Newbiz
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03-01-2006, 04:16 PM
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#2 |
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Confirmed User
Join Date: Jan 2002
Location: In the walls of your house.
Posts: 3,985
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You might consider the Open Ticket Request System. Its open source so you can integrate it relatively easily with your membership databases and whatnot. We're using to handle about 1200 tickets a day and are quite happy with it.
http://otrs.org/
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats." --H.L. Mencken |
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03-01-2006, 04:24 PM
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#3 |
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Confirmed User
Join Date: Apr 2003
Posts: 177
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Thanks for the reply we wil look in to it
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