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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 02-10-2006, 10:27 AM   #1
tradermcduck
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Phatservers Support Rocks!!!

I knew that support at Phatservers is great ... but actually it is OUTSTANDING!!!

I had problems installing a script - I emailed Phatservers - within minutes I got a kind reply telling me how to solve my problem, though it is definitely not Phatservers job to help me with scripts...

Thank you so much Keith!

I love Phatservers :-)
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Old 02-10-2006, 10:40 AM   #2
Elli
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Amen!
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Old 02-10-2006, 10:41 AM   #3
darksoul
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whos Keith ?
they've got two employees now ?
they're rocking!
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Old 02-10-2006, 11:09 AM   #4
Moose
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Quote:
Originally Posted by darksoul
whos Keith ?
they've got two employees now ?
they're rocking!
2?
Did someone kill off some of our techs around here and I not know about it?
Wake up loser , its 2006.




tradermcduck
Thanks for the props.
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Old 02-10-2006, 11:12 AM   #5
xclusive
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I use them and I am very happy
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I support MediumPimpin.com / Shemp's Outlawtgp.com /


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Old 02-10-2006, 11:33 AM   #6
Brad Gosse
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My Phatservers are among the most reliable in my arsenal

Along with Mojo and NatNet


I NEVER loose sleep worrying about those guys
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Old 02-10-2006, 11:41 AM   #7
Blazing
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I will also attest to the support at Phatservers.. just recently, we had experienced hardware failure, additionally due to the increase of traffic to our program, our network of servers were experiencing some problems and needed tweaking. Phatservers quickly took a handle of these issues and we are now running at full efficiency.

Thanks again you guys!!!
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Old 02-10-2006, 11:44 AM   #8
seeric
..........
 
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PHATSERVERS helped me out alot with my stuff a few days ago. ICQ and phone support was instantaneous. I've got SEO boxes there for some of my personal adult ventures.

They don't have customers they have fans!

I'm happy with my service level 10000%

now if i can fuckin teach ipowerweb some freakin CS skills from some domains i have sitting there for mainstream side project experiments.
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Old 02-10-2006, 12:17 PM   #9
eroswebmaster
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Yeah their support is awesome, while their undying love for Nickelback is disturbing.

Seriously.

Someone made a claim on here that Phatservers could not have 24/7 support. Believe me, I put Mike W. and Chris through so much shit especially on weekends I know for a fact that it's 24/7 and the replies are within minutes of my sending an email.

I have a dedicated and a virtual package with them and they treat me like I'm royalty, as if I'm one of their biggest customers.

I may not be one of their biggest, but I'm definitely one of their most loyal.
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Old 02-10-2006, 12:34 PM   #10
Project-Shadow
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Always happy with phatservers support, usually takes 3-5 mins for them to respond :D
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Old 02-10-2006, 12:52 PM   #11
Abyss_Vee
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i must agree mike and chris have helped me out sooo much.
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Old 02-10-2006, 01:35 PM   #12
F U S I O N
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Chris is the man!
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Old 02-10-2006, 01:45 PM   #13
Trade_Monkey
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Yep ... Phatservers support is great ..
Chris Eastman = 10/10
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Old 02-10-2006, 04:10 PM   #14
beemk
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that must be wrong, baddog said it was impossible in a thread not too long ago.

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Old 02-10-2006, 05:09 PM   #15
baddog
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Quote:
Originally Posted by beemk
that must be wrong, baddog said it was impossible in a thread not too long ago.


You have a reading comprehension problem or just memory problems?

The question was whether if every one of their clients wanted their support to add every new domain for them whether it could be done in 5-10 minutes.

FYI, I have sent many people to Phatservers.
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Old 02-11-2006, 04:22 PM   #16
asdfqwer
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As far as i know they have 3 techs,Keith,Mike,Chris

Chirs is the bess tech i have ever met
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Old 02-11-2006, 05:23 PM   #17
SBJ
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Yup phatservers have treated me great too!

Keep up the great work guys
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Old 02-11-2006, 05:41 PM   #18
ForteCash
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spam!!!!! :321gfy
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Old 02-11-2006, 07:03 PM   #19
Dennis69
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Phatservers support is outstanding... email replys never cease to amaze me
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Old 02-13-2006, 12:09 AM   #20
Moose
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Quote:
Originally Posted by ForteCash
spam!!!!! :321gfy

You do not get a "call spam" license till you have been around for more than 138 days.
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Old 02-13-2006, 12:13 AM   #21
Jakke PNG
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Quote:
Originally Posted by eroswebmaster

I may not be one of their biggest, but I'm definitely one of their most loyal.
I'm sad to admit this is somewhat true.
I was their client like 5 years ago..then I vandered off chasing better deals.
..but I'm back, and sorry I ever left.

..and I also bet I cause their techs more work than you do. I also live in europe, so my demands reach them at 'night' your time..usually on sundays and holidays.

buahahahahahaha!
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