Webair? Hello??? - GoFuckYourself.com

OG LennyT · 02-03-2006, 11:45 PM

Bullshit.

After all the years of uptime, good customer service, my good comments on this forum about them......

I call tech support and tell them my sites down.... after a minute he comes back on and says, 'its ok now.'

I'm like, 'alright, is everything fixed? What was the prob?'

Its an Apache problem, I'll look into it

Now I am down again.

I am not switching companies yet but this shit pisses me off more than you will ever know.

and now I am even posting here about this bullshit

damn, I'm going to bed after I call them again

kmanrox · 02-03-2006, 11:51 PM

so why post here? call them and get your shit fixed.. perhaps you werent clear on the problem?

i would never let a tech off the phone until my problem was fixed, from any company. discover the chutzpa within.

OG LennyT · 02-03-2006, 11:58 PM

The tech did fix it but the point is two hours later and the sites down again after he said he would look into whats going on.... basically I feel like I was blown off because he got it working.

mht · 02-04-2006, 02:31 AM

Webair is loosing quality. Everytime something goes down and I contact support they always deny it's down before they even check. Then when I insist they check eventually they agree to take a look.

Jace · 02-04-2006, 02:35 AM

Quote:

Originally Posted by mht

Webair is loosing quality. Everytime something goes down and I contact support they always deny it's down before they even check. Then when I insist they check eventually they agree to take a look.

that was one of the reasons I cancelled my webair account....either they don't check and don't agree that it is down, or they take 10 hours to fix it

Zuzana Designs · 02-04-2006, 02:40 AM

Well my 2 cents is you will have down time with anyone period .. But I will say I have been with a lot of host and webair has been the best by far... And i see so many people bitch.. Things do go wrong, It happens...

mht · 02-04-2006, 04:09 AM

Quote:

Originally Posted by zuzanadesign

Well my 2 cents is you will have down time with anyone period .. But I will say I have been with a lot of host and webair has been the best by far... And i see so many people bitch.. Things do go wrong, It happens...

What more can you expect from a man with a webair affiliate link in his sig...

Kevin - The PNN · 02-04-2006, 04:18 AM

I glad I decided not to go with WebAir. I use www.swiftwill.com. never had a problem and they are there all the time.

RenzoAWM · 02-04-2006, 05:15 AM

webair sux big time, their support is shit.

mn · 02-04-2006, 05:36 AM

Almost 100% uptime for several years with webair. The few times its been down it was either my fault or a planned upgrade. Even when I was drunk and logged in as root on my server and did a misstake with the "rm"-command they helped me in the middle of the night. For free.

I see someone from webair online on ICQ almost 24/7. If not I can hit someone up via livesupport 4AM in the morning and get help within a few minutes.

I can't complain.

Webair = the best hosting company there is for my needs.

Thanks webair

Ray@TastyDollars · 02-04-2006, 06:02 AM

So, your first down time and your moving? Smooth lol

Webair tech has never let me down. We got soooooooo much shit done this past month it was insane. They have the best techs in the biz.

Ray

Number1Thumb · 02-04-2006, 06:05 AM

the weekly webair thread, best in the biz

jimthefiend · 02-04-2006, 06:08 AM

Quote:

Originally Posted by Ray

Webair tech has never let me down. We got soooooooo much shit done this past month it was insane. They have the best techs in the biz.

What he said.

Blizzard · 02-04-2006, 06:39 AM

Quote:

Originally Posted by Number1Thumb

the weekly webair thread, best in the biz

Hello Veterans Day

02-03-2006, 11:45 PM	#1
OG LennyT Wall Street Pimp Industry Role: Join Date: Jun 2003 Location: Phoenix, AZ Posts: 14,345	Webair? Hello??? Bullshit. After all the years of uptime, good customer service, my good comments on this forum about them...... I call tech support and tell them my sites down.... after a minute he comes back on and says, 'its ok now.' I'm like, 'alright, is everything fixed? What was the prob?' Its an Apache problem, I'll look into it Now I am down again. I am not switching companies yet but this shit pisses me off more than you will ever know. and now I am even posting here about this bullshit damn, I'm going to bed after I call them again __________________ Tradeking - my online broker \| 4.95 a trade \| make real $$

02-03-2006, 11:51 PM	#2
kmanrox aka K-Man Industry Role: Join Date: Oct 2001 Location: The Gutter Posts: 29,295	so why post here? call them and get your shit fixed.. perhaps you werent clear on the problem? i would never let a tech off the phone until my problem was fixed, from any company. discover the chutzpa within. __________________ Crypto HODLr Crypto mining Angel investor

02-03-2006, 11:58 PM	#3
OG LennyT Wall Street Pimp Industry Role: Join Date: Jun 2003 Location: Phoenix, AZ Posts: 14,345	The tech did fix it but the point is two hours later and the sites down again after he said he would look into whats going on.... basically I feel like I was blown off because he got it working. __________________ Tradeking - my online broker \| 4.95 a trade \| make real $$

02-04-2006, 02:40 AM	#6
Zuzana Designs All Your Design Needs Industry Role: Join Date: Feb 2005 Location: [email protected] Posts: 20,877	Well my 2 cents is you will have down time with anyone period .. But I will say I have been with a lot of host and webair has been the best by far... And i see so many people bitch.. Things do go wrong, It happens... __________________ Website Design - Consulting - Development sarah [at] zuzanadesigns.com - See Our Work

02-04-2006, 06:02 AM	#11
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	So, your first down time and your moving? Smooth lol Webair tech has never let me down. We got soooooooo much shit done this past month it was insane. They have the best techs in the biz. Ray __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

02-04-2006, 02:31 AM	#4
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	Webair is loosing quality. Everytime something goes down and I contact support they always deny it's down before they even check. Then when I insist they check eventually they agree to take a look.

02-04-2006, 04:18 AM	#8
Kevin - The PNN Confirmed User Join Date: Jun 2005 Location: ICQ: 306431492 Posts: 1,364	I glad I decided not to go with WebAir. I use www.swiftwill.com. never had a problem and they are there all the time.

02-04-2006, 05:15 AM	#9
RenzoAWM Registered User Join Date: Feb 2006 Posts: 63	webair sux big time, their support is shit.

02-04-2006, 05:36 AM	#10
mn Confirmed User Join Date: Oct 2001 Posts: 1,505	Almost 100% uptime for several years with webair. The few times its been down it was either my fault or a planned upgrade. Even when I was drunk and logged in as root on my server and did a misstake with the "rm"-command they helped me in the middle of the night. For free. I see someone from webair online on ICQ almost 24/7. If not I can hit someone up via livesupport 4AM in the morning and get help within a few minutes. I can't complain. Webair = the best hosting company there is for my needs. Thanks webair

02-04-2006, 06:05 AM	#12
Number1Thumb Confirmed User Join Date: Feb 2003 Posts: 1,135	the weekly webair thread, best in the biz