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| View Poll Results: Do you agree? | |||
| I dont mind if they charged $0.50 for transwers. |
   
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6 | 66.67% |
| I do mind! |
  
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3 | 33.33% |
| Voters: 9. You may not vote on this poll | |||
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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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10-28-2005, 10:14 PM
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#1 |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Way to make epass support better.
I really like epass. We bitch a lot about support however it does take $ to train that staff. I wont mind if they charged $0.50 per transwer. I say use that extra $0.25 they make to better train the support staff.
What do you think? Edit: Fuck it should say "way to make"..not "way to wake"! |
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10-28-2005, 10:18 PM
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#2 |
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Confirmed User
Join Date: Feb 2005
Posts: 481
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i have never seen good support anywhere, they are always clueless idiots. Smart guys/girls have better job oppurtunites
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10-28-2005, 10:19 PM
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#3 | |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Quote:
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10-28-2005, 10:20 PM
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#4 | |
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Outside looking in.
Industry Role:
Join Date: Feb 2005
Location: To Hell You Ride
Posts: 14,243
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Quote:
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10-28-2005, 10:21 PM
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#5 | |
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Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Posts: 51,692
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I actually wouldn't mind paying 2 bucks per email ... IF :
They stoped screwing up every 48 hours They answered your email fully, and took the time to do it... not just say : CALL CUSTOMER SUPPORT everytime they have to type 2 lines or more
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10-28-2005, 10:24 PM
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#6 |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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I just did a epass > paypal transwer. $200 - epass charged $0.25, while paypal charged $8.40. Paypal support is great and epass transfer $ is low. We cant have both, so thats why i saw increase the fee.
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10-28-2005, 10:30 PM
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#7 | |
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Outside looking in.
Industry Role:
Join Date: Feb 2005
Location: To Hell You Ride
Posts: 14,243
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Quote:
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10-28-2005, 11:52 PM
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#9 |
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Too lazy to set a custom title
Join Date: Apr 2004
Location: Buffalo, NY
Posts: 35,218
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I wouldn't mind paying for better support
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10-29-2005, 12:00 AM
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#10 |
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Too lazy to set a custom title
Join Date: Nov 2002
Location: Earth
Posts: 14,625
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Once you get all set up, you do not need their support so my vote is leave the fees low.
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10-29-2005, 12:03 AM
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#11 |
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Confirmed User
Join Date: Jun 2005
Posts: 2,845
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i would not mind $1 fee per transection, if they hire Rand again for customer support
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10-29-2005, 01:33 AM
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#12 | |
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RIP Dodger. BEST.CAT.EVER
Industry Role:
Join Date: Dec 2002
Location: NYC Area
Posts: 18,450
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-uno icq: 111-914 CrazyBabe.com - porn art MojoHost - For all your hosting needs, present and future. Tell them I sent ya! |
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