Way to make epass support better.
 

I really like epass. We bitch a lot about support however it does take $ to train that staff. I wont mind if they charged $0.50 per transwer. I say use that extra $0.25 they make to better train the support staff.

What do you think?

Edit: Fuck it should say "way to make"..not "way to wake"!

i have never seen good support anywhere, they are always clueless idiots. Smart guys/girls have better job oppurtunites

I think they are clueless because of the lack of training.

lol, wake...transwer :upsidedow

I actually wouldn't mind paying 2 bucks per email ... IF :
They stoped screwing up every 48 hours
They answered your email fully, and took the time to do it... not just say : CALL CUSTOMER SUPPORT everytime they have to type 2 lines or more

I just did a epass > paypal transwer. $200 - epass charged $0.25, while paypal charged $8.40. Paypal support is great and epass transfer $ is low. We cant have both, so thats why i saw increase the fee.

when you press 'f' on your keyboard does it put out a 'w'? :helpme

Im sorry about the spelling mistakes. Please, just ignore it.

I wouldn't mind paying for better support

Once you get all set up, you do not need their support so my vote is leave the fees low.

i would not mind $1 fee per transection, if they hire Rand again for customer support

You've never hit me up for support on Panchodog