Does servermatrix always suck donkeyballs? - GoFuckYourself.com

Pornopat · 10-23-2005, 12:27 PM

My friend is over here having an argument on the phone with the servermatrix helpdesk.
He has been having problems for over two weeks now. It seems like his server was hacked and used to send out a ddos attack. Somebody managed to get in a trojan horse.
he has been begging them on the phone to help him for over two weeks now. They just continue telling him to mail them the problem. First they tried to sell him extra memory then they told him they could fix the problem. They would clean his server and then put his data back up.
So they cleaned his server and then tell him that all his data got deleted...
wtf???
I am so happy I dont host with them but I feel sorry for my friend.

Dalai lama · 10-23-2005, 12:29 PM

That sucks indeed.

potter · 10-23-2005, 12:33 PM

Server Matrix rocks. Sorry to hear about your friend, but bitching to the support desk isn't going to help. They deal with assholes yelling all the time, being civilized is much better. Plus, they host dedi's mind you. So when a problem on your server occurs. It's your problem to fix! My advice is to learn how to manage a server before getting one. Then it isn't so easy to just blame everyone besides yourself.

Pornopat · 10-23-2005, 12:37 PM

Quote:

Originally Posted by potter

Server Matrix rocks. Sorry to hear about your friend, but bitching to the support desk isn't going to help. They deal with assholes yelling all the time, being civilized is much better. Plus, they host dedi's mind you. So when a problem on your server occurs. It's your problem to fix! My advice is to learn how to manage a server before getting one. Then it isn't so easy to just blame everyone besides yourself.

Yeah the problem is he was not yelling. He was being very civilsed. So they tried to sell him stuff and lost his data.

pubenemy · 10-23-2005, 12:42 PM

Servermatrix is unmanaged, if you cant manage the box yourself you dont belong hosting with them. Find a managed solution.

IceMaster · 10-23-2005, 12:46 PM

If your friend doesnt know anything about managing, tell him to try :

http://www.acunett.com/management/

Juicy D. Links · 10-23-2005, 12:49 PM

if its unmanaged thats the case buddy needs managed solution

Pornopat · 10-23-2005, 01:02 PM

Quote:

Originally Posted by Juicy D. Links

if its unmanaged thats the case buddy needs managed solution

Yeah I send him to webair.

10-23-2005, 12:27 PM	#1
Pornopat AdultTubeSubmits.com Industry Role: Join Date: Dec 2003 Location: The Netherlands Posts: 10,598	Does servermatrix always suck donkeyballs? My friend is over here having an argument on the phone with the servermatrix helpdesk. He has been having problems for over two weeks now. It seems like his server was hacked and used to send out a ddos attack. Somebody managed to get in a trojan horse. he has been begging them on the phone to help him for over two weeks now. They just continue telling him to mail them the problem. First they tried to sell him extra memory then they told him they could fix the problem. They would clean his server and then put his data back up. So they cleaned his server and then tell him that all his data got deleted... wtf??? I am so happy I dont host with them but I feel sorry for my friend. __________________ https://stripcash.com/sign-up/?userI...fff832eb95ab6a

10-23-2005, 12:29 PM	#2
Dalai lama Strength and Honor Join Date: Jul 2004 Location: Europe Posts: 16,540	That sucks indeed. __________________ A program you can trust. Gallerybooster Run multiply TGPs of 1 script

10-23-2005, 12:33 PM	#3
potter Confirmed User Industry Role: Join Date: Dec 2004 Location: Denver Posts: 6,559	Server Matrix rocks. Sorry to hear about your friend, but bitching to the support desk isn't going to help. They deal with assholes yelling all the time, being civilized is much better. Plus, they host dedi's mind you. So when a problem on your server occurs. It's your problem to fix! My advice is to learn how to manage a server before getting one. Then it isn't so easy to just blame everyone besides yourself. __________________

10-23-2005, 12:42 PM	#5
pubenemy Confirmed User Join Date: May 2004 Location: SW FL Posts: 990	Servermatrix is unmanaged, if you cant manage the box yourself you dont belong hosting with them. Find a managed solution. __________________ ICQ: 22-920-445 Aim: OGpubenemy

10-23-2005, 12:46 PM	#6
IceMaster Confirmed User Join Date: Jan 2005 Posts: 8,920	If your friend doesnt know anything about managing, tell him to try : http://www.acunett.com/management/

10-23-2005, 12:49 PM	#7
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	if its unmanaged thats the case buddy needs managed solution