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Old 10-12-2005, 09:37 AM   #1
tolik
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so epassporte - where is my electron card what i been billed for almost 2 months ago?

i hate act like this. but since epassporte actions causing me serious financical and personal problems - let they now answer at public. i tried contact them - but all what i got it bot-like customer support answers.

here is are short version of story:

at 16 Aug i been billed per electron card renewal. ok. month passed - no card.

i mailed to customer support - got some bullshit reply what my current card what been valid up to 08/05 valid up to 08/07.

ok, maybe im idiot - i get my ass to nearest ATM - card expired.

i mailed again. - blablabla - tech department will look at it. week passed - no card, no reply from support or whatever. i mailed again - received answer what my request been forwarded to account verification department. funny thing - for what?

in initial mail to support i asked when my card been send only.

just looked at epassporte mail - any messages to/from customer support here anymore - funny isnt it?

all this crap causing me huge problems - i cannot work since all my phone and data lines disabled by operators due to non-payments. i owed money to people - but cannot work for get money to them.

now i demand public reply from epassporte - where is my new electron card what been "sent" to me?

in 4 days it be 2 months after i been billed. people who order cards week later after me already received their cards long time ago.

longest period of postal mail delivery to my home from us for example - 3 week - usualy 10 days or 2 weeks. not 2 months.

we all know what word started from "s" and containts 4 leters it smells like.
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Old 10-12-2005, 09:40 AM   #2
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bad.... but mine was here in Greece after 2-3 weeks!!!
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Old 10-12-2005, 09:46 AM   #3
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Try contacting Shaliza, she might be able to help you out with your problems:
Email: Shaliza.Somani at ePassporte.com
Phone: 1.416.462.9749
AIM: shaliza777
Yahoo: outcome_shaliza
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Old 10-12-2005, 09:49 AM   #4
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Did you call them?

I had a similar problem and called them, it was taken care of immediately with zero delay. And the card arrived literally the next day, and I had called the day before in the afternoon. It was like magic.
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Old 10-12-2005, 09:53 AM   #5
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Originally Posted by cherrylula
Did you call them?

I had a similar problem and called them, it was taken care of immediately with zero delay. And the card arrived literally the next day, and I had called the day before in the afternoon. It was like magic.
calling is much too hard..............easier to create Drama
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Old 10-12-2005, 09:55 AM   #6
tolik
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i cannot call to anyone - all my phone lines off. and this happening because i dont have this card.

about Shaliza - i have her icq number - but no authorisation in icq and no reply to offline messages.
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Old 10-12-2005, 09:55 AM   #7
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Quote:
Originally Posted by JFK
calling is much too hard..............easier to create Drama
i know its like people on here are afraid to talk on the phone, even when it comes to hosting problems, its like they are anti social, they will only use the internet to communicate.

if you want things done, use the phone, use anything to get things done.

you cant wait a week or 48 hours for an email response.

if your server goes down do you think a company is gonna wait for an email response?

no

they are gonna call.
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Old 10-12-2005, 09:56 AM   #8
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Quote:
Originally Posted by tolik
i cannot call to anyone - all my phone lines off. and this happening because i dont have this card.

about Shaliza - i have her icq number - but no authorisation in icq and no reply to offline messages.
She don't use ICQ you should try one of the other.
She is online now on MSN hit me up via ICQ 95431302 and I'll give you her messenger nick.
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Old 10-12-2005, 09:56 AM   #9
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Quote:
Originally Posted by cherrylula
Did you call them?
are you kidding ? he can barely type English


hey tolik, they probably didn't understand what the fuck you wanted from them
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Old 10-12-2005, 10:01 AM   #10
tolik
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Originally Posted by JFK
calling is much too hard..............easier to create Drama
yes - i should find money and call them from some public phone for hear another bullshit like i posted abvole - what my expired card will be work 2 more years or something like this - right?

im ALREADY paid for get all these problems instead of new card.
bet - they never sent this card at all. it why they dont answer with date when i mailed them aboout this.
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Old 10-12-2005, 10:04 AM   #11
tolik
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Originally Posted by MadCat
are you kidding ? he can barely type English


hey tolik, they probably didn't understand what the fuck you wanted from them
yea - sure. it why i dont post way too much crap at boards for get more signature impressions.
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Old 10-12-2005, 10:09 AM   #12
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Quote:
Originally Posted by tolik
yea - sure. it why i dont post way too much crap at boards for get more signature impressions.
Try again in english
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Old 10-12-2005, 10:13 AM   #13
tolik
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Quote:
Originally Posted by MadCat
Try again in english
you see something funny here?

i dont.

but anyway - thanks for thread bump.
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Old 10-12-2005, 10:15 AM   #14
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Did you contact Shaliza or are you just bitching?
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Old 10-12-2005, 10:19 AM   #15
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why did I read that - what a load of bs
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Old 10-12-2005, 10:26 AM   #16
tolik
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Originally Posted by Keyser Soze
Did you contact Shaliza or are you just bitching?
yes - i mailed her.

let see - maybe it help.

but im really not sure about this.
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Old 10-12-2005, 10:28 AM   #17
tolik
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why did I read that - what a load of bs
you readed all this because it been your choise only.
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Old 10-12-2005, 10:32 AM   #18
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Good luck on getting it worked out.
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Old 10-12-2005, 10:40 AM   #19
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Quote:
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Try again in english
not very nice to make fun of ones lack of english knowledge, perhaps its not his mother tounge, ever think of that ?
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Old 10-12-2005, 10:41 AM   #20
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Good luck Tolik.
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Old 10-12-2005, 10:46 AM   #21
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Quote:
Originally Posted by JFK
not very nice to make fun of ones lack of english knowledge, perhaps its not his mother tounge, ever think of that ?
It's not nice to insult the opponent with your gibberish either.

He is working in an english speaking community. He should respect people he communicates with.
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Old 10-12-2005, 10:52 AM   #22
tolik
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Quote:
Originally Posted by MadCat
It's not nice to insult the opponent with your gibberish either.

He is working in an english speaking community. He should respect people he communicates with.
lol

"should"

go tell to someone other what they should do. not to me.

most funny thing what i readed today at gfy, really.
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Old 10-12-2005, 10:55 AM   #23
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If any of you pay any attention at all, you will see he did call in the beginning... funny GFY is good for one thing... getting things done. In private people feed you so much bullshit, in public they get it done to reflect on others that they were right and you were wrong.

What I find unbelievable is that many folks on GFY haven't quite got this concept in their heads yet.
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Old 10-12-2005, 10:56 AM   #24
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Quote:
Originally Posted by tolik
lol

"should"

go tell to someone other what they should do. not to me.

most funny thing what i readed today at gfy, really.

Yeah, well in that case go whine about your epass problems to someone who gives a shit, tard.

No one's gonna take you serious if you can't even speak.

Epass were right to send you bot responses. haha
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Old 10-12-2005, 10:58 AM   #25
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Quote:
Originally Posted by MadCat
It's not nice to insult the opponent with your gibberish either.

He is working in an english speaking community. He should respect people he communicates with.
sorry , but it has nothing to do with respect, it has to do with his command of the language how many languages do you have the command of ?
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Old 10-12-2005, 11:00 AM   #26
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Originally Posted by MadCat
Yeah, well in that case go whine about your epass problems to someone who gives a shit, tard.

No one's gonna take you serious if you can't even speak.

Epass were right to send you bot responses. haha
If you don't care why did you open this thread?
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Old 10-12-2005, 11:04 AM   #27
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Tolik

I am contacting you now
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Old 10-12-2005, 11:22 AM   #28
tolik
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Quote:
Originally Posted by shaliza
Tolik

I am contacting you now
Yes - thanks - im already received Your email.
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Old 10-12-2005, 11:24 AM   #29
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Originally Posted by MadCat
Yeah, well in that case go whine about your epass problems to someone who gives a shit, tard.

No one's gonna take you serious if you can't even speak.

Epass were right to send you bot responses. haha
really?

i dont expect any other reply from wannabe webmaster.
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Old 10-12-2005, 11:27 AM   #30
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i got mine about 2 weeks after i made my request. but some of my friends got the same prob though.. they're been waiting for their card for almost a month now..
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Old 10-12-2005, 11:28 AM   #31
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See... isn't it funny he has had problems for months now he posts on GFY and within minutes he gets a reply?

Sometimes I just wanna choke all of you dumb fucks.
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Old 10-12-2005, 11:30 AM   #32
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Quote:
Originally Posted by tolik
i cannot call to anyone - all my phone lines off. and this happening because i dont have this card.
How come you still got internet access?
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Old 10-12-2005, 11:31 AM   #33
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I'm on the phone with them now regarding a misplaced card, they deleted my card from the system, I found it again, they claim to have issued me a replacement, but I called back again 7-10 days later (Today) to see where it was, and they said they mailed it out "yesterday" -- exactly what they told me 10 days ago! Get your shit together, ePass, I'd like my bloody money.
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Old 10-12-2005, 11:36 AM   #34
tolik
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How come you still got internet access?
i just get my pc with me to friends office.
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Old 10-12-2005, 11:42 AM   #35
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Quote:
Originally Posted by JFK
not very nice to make fun of ones lack of english knowledge, perhaps its not his mother tounge, ever think of that ?

What ?? You mean that there is other languages then English???
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Old 10-12-2005, 11:44 AM   #36
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Quote:
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Yeah, well in that case go whine about your epass problems to someone who gives a shit, tard.

No one's gonna take you serious if you can't even speak.

Epass were right to send you bot responses. haha
Ever considered suicide ....

That would be a great service to the humanity
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Old 10-12-2005, 07:11 PM   #37
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probably only english?! :D LOL! want me to talk in eastern tasmanian or zulu? would you understand it, MadCat?
I'm totally with you JFK! ;)
this is the bump for tolik at the same time...
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Old 10-12-2005, 07:13 PM   #38
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Maybe are am is should calling try two time again?
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Old 10-12-2005, 07:34 PM   #39
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are you kidding ? he can barely type English


hey tolik, they probably didn't understand what the fuck you wanted from them
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Old 10-12-2005, 10:44 PM   #40
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Quote:
Originally Posted by MadCat
Yeah, well in that case go whine about your epass problems to someone who gives a shit, tard.

No one's gonna take you serious if you can't even speak.

Epass were right to send you bot responses. haha
as far as I can see, the only one not being taken serious is you. But what the heck.

And yes Tolik, Epassporte is very useful once you've your card, but I'd bet they have the worse CS ever seen. And believe me I've seen some bad support throughout these years. Sadly, they could pay, dunno, maybe 3000 bucks and have 3 outsourced representatives who'll work their asses to help you, same as Intel or IBM or Mastercard have, but seems it's some kind of company policy to just fuck around when it comes to support. Maybe they're trying to get to the Guinness Book of Records or something, who knows...
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Old 10-12-2005, 10:47 PM   #41
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Whoohoo, now I know who to talk with to see about getting mine since I'm having the same exact issue. Thanks.

Shaliza, I'm dropping you an email.
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