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Old 09-21-2005, 07:48 AM   #1
Buzz
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Namecheap - scam?

Ok it's not a drama

BUT
think twice before buying at namecheap

here's the story:

yesterday I've tried to log in to my namecheap.com account and found it locked.
After I've emailed support I was told that the account was blocked because of cc fraud suspicion or account abuse ( not a fucking word about it was'nt sent to the email the account was registered to!! )
then I was asked to submit my phone - I did
few hours 've passed, then I've emailed once again and - know what?
they say it was incorrect number and that the number I 'd submitted at registration was auatralian one ! i don't even know australian phone codes.

after that I've emailed 4 or 5 more times but no responce

it's not me willing to buy domains at namecheap that bad, fuck it, I've got few domains attached and locked at the damn account , and those domains are important to me and I WANT EM BACK

hope my email to enom will work

just wanted to share my experience with everyone on the board
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Old 09-21-2005, 07:53 AM   #2
Gasper
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never had problems with them so far
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Old 09-21-2005, 08:01 AM   #3
ynuahayt
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Some stuff happened to me - used a CC that I had used to register 20+ domains and suddenly it doesn't work at their site and they lock my account - waited an hour for a response, sent another email today and got a reply - we'll see how things go from here...
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Old 09-21-2005, 08:03 AM   #4
Buzz
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anybody has RichardK contacts?
want to contact him directly
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Old 09-21-2005, 08:03 AM   #5
adonthenet
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all my domains from namecheap and working great ...
if they close your account / blocked or whatever.. how you can get your domains?!?
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Old 09-21-2005, 08:08 AM   #6
Buzz
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Quote:
Originally Posted by adonthenet
how you can get your domains?!?
lol that's what concerns me the most
domains are working, but I've lost control on 'em until I've got the account unlocked.

though I won't be surprised if I'll have dns changed soon
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Old 09-21-2005, 08:12 AM   #7
LiveDose
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Don't back down. That is ridiculous and if you need to get a lawyer to fedex them.
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Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal
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Old 09-21-2005, 08:14 AM   #8
Luc
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Quote:
Originally Posted by Buzz
anybody has RichardK contacts?
want to contact him directly
last i talked to him, which was 3 years ago, his AIM was "NameCheap"
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Old 09-21-2005, 08:18 AM   #9
Buzz
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Quote:
Originally Posted by LiveDose
Don't back down. That is ridiculous and if you need to get a lawyer to fedex them.
thnx for your support
I won't rest till I get mine
at least I'll try to keep the thread on visible position
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Old 09-21-2005, 08:51 AM   #10
quantum-x
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They're top notch people, Richard is a stand-up businessman
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Old 09-21-2005, 08:52 AM   #11
fris
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dont use stolen credit cards then.
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Old 09-21-2005, 10:15 AM   #12
Buzz
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Originally Posted by fris
dont use stolen credit cards then.
lol very nice sig placement
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Old 09-21-2005, 10:20 AM   #13
Dodge2hot
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1and1.com $5.99 a year and no hassles....
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Old 09-21-2005, 10:31 AM   #14
Damian_Maxcash
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I had a problem with NameCheap and the boss came on here (GFY) and personaly said sorry, and he did everything he could to fix the problem. That included taking their provider to task! Enom, I think

Remember, this isnt like Steve saying sorry because a lightspeed server went down. They are a pretty huge company.

They know the value of the Adult business and Im sure will do everything they can to fix the problem.

Anyone who can slap Enom down a bit and get away with it has my respect!
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Old 09-21-2005, 10:34 AM   #15
u-Bob
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never had any problems with them.
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Old 09-21-2005, 11:29 AM   #16
RichardK
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Quote:
Originally Posted by Buzz
Ok it's not a drama

BUT
think twice before buying at namecheap

here's the story:

yesterday I've tried to log in to my namecheap.com account and found it locked.
After I've emailed support I was told that the account was blocked because of cc fraud suspicion or account abuse ( not a fucking word about it was'nt sent to the email the account was registered to!! )
then I was asked to submit my phone - I did
few hours 've passed, then I've emailed once again and - know what?
they say it was incorrect number and that the number I 'd submitted at registration was auatralian one ! i don't even know australian phone codes.

after that I've emailed 4 or 5 more times but no responce

it's not me willing to buy domains at namecheap that bad, fuck it, I've got few domains attached and locked at the damn account , and those domains are important to me and I WANT EM BACK

hope my email to enom will work

just wanted to share my experience with everyone on the board

Buzz, what actually happened was that there was some suspicious activity which included credit card declines associated with your account. We then proceeded to call the number on file and could not get through.

Unfortunately, you are in a country(Russia) that has a very high fraud rate. We are extremely careful with transactions that originate from there and in most cases our actions are justified.

If you email me at [email protected] to "attention RichardK" I will take further steps to authenticate your account and get this resolved for you as soon as possible.

We sincerely apologize for the inconvenience this has caused you.

Last edited by RichardK; 09-21-2005 at 11:32 AM..
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Old 09-21-2005, 11:48 AM   #17
ynuahayt
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Hey my account is working again so I'm happy - NameCheap is lovely!
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