POOL.COM have you ever heard of anything like this b4? I've been robbed! - GoFuckYourself.com

webair · 08-02-2005, 01:12 PM

so how fucked up is this?!?!?!:

Subject
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??????????.com, ????????????.com, ?????????????.com

Discussion Thread
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Response (Jamie H.) - 07/29/2005 11:26 AM
Hello,

I am contacting you in regards to a recent domain purchase you made from our domain marketplace.

The domains in question are dualmotherboard.com, thenameservers.com, and whoissearching.com.

Due to an error on our part these domains appeared for sale on our domain marketplace when in fact the party selling these domains explicitly requested that we no longer list these domains. We did advise that party that there was a buyer for these domains and that we already received payment, but they confirmed they still wanted their domains back.

Unfortunately we cannot provide you with these domains.

As a result we can offer you the following in exchange.

A) We can credit your Pool.com account in the amount you paid for the domains. The credit in turn would be available towards the payment of your future domain purchases.
B) We can offer you a full refund as this was an error on our part.

There is no possibility we can provide you the domains as they should not have been available for sale when you found them on our domain marketplace.

We do apologize for the inconvenience.

Thank you for using Pool.com

Regards,

Pool.com Customer Service

Question Reference #050729-000053
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Date Created: 07/29/2005 11:26 AM
Last Updated: 07/29/2005 11:26 AM
Status: Solved

[---001:001871:50604---]

Jamie H.
Customer Service
+1-613-221-1210
www.pool.com

POOL.COM A BIG

jawanda · 08-02-2005, 01:14 PM

that's pretty gay. get your money back and move on

-p

polish_aristocrat · 08-02-2005, 01:15 PM

you edited the names from the title?

Hornydog4cooter · 08-02-2005, 01:16 PM

um there bad ...

What are you going to do?

galleryseek · 08-02-2005, 01:16 PM

fuck that, they should give you a full refund PLUS more $.

Platinum Lantern · 08-02-2005, 01:16 PM

Hey Mike23,
They good thing is you have the option to get a full refund back instead of just the option of "store credit"

MetaMan · 08-02-2005, 01:17 PM

i have personally never had a problem with pool.com, they are

in my books,

i am still trying to understand the situation,

did you get them on the marketplace ie you bidded for them and won the auction (not on backorder)?

Sosa · 08-02-2005, 01:22 PM

that sucks. I would def get your money back, but then also get some money credited to your account for the problem.

webair · 08-02-2005, 01:47 PM

Quote:

Originally Posted by MetaMan

i have personally never had a problem with pool.com, they are

in my books,

i am still trying to understand the situation,

did you get them on the marketplace ie you bidded for them and won the auction (not on backorder)?

won them in the doamins market place auction received confirmation that they were mine they sent me info as to the new registrars they were assigned to then i got that revoke e-mail...

fucking grrrrrrrrrrrrr

VirtuMike · 08-02-2005, 02:06 PM

Fuckers.

Theo · 08-02-2005, 02:09 PM

they are idiots,i spent over 10k last months on domains with them and one time due to waiting my new CCs i forgot to do a payment for like 2 weeks for a domain that i won at $60 and they closed my account.!

Theo · 08-02-2005, 02:10 PM

btw,the 1st domain was kickass.....shitty deal you didnt get it

08-02-2005, 01:12 PM	#1
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	POOL.COM have you ever heard of anything like this b4? I've been robbed! so how fucked up is this?!?!?!: Subject --------------------------------------------------------------- ??????????.com, ????????????.com, ?????????????.com Discussion Thread --------------------------------------------------------------- Response (Jamie H.) - 07/29/2005 11:26 AM Hello, I am contacting you in regards to a recent domain purchase you made from our domain marketplace. The domains in question are dualmotherboard.com, thenameservers.com, and whoissearching.com. Due to an error on our part these domains appeared for sale on our domain marketplace when in fact the party selling these domains explicitly requested that we no longer list these domains. We did advise that party that there was a buyer for these domains and that we already received payment, but they confirmed they still wanted their domains back. Unfortunately we cannot provide you with these domains. As a result we can offer you the following in exchange. A) We can credit your Pool.com account in the amount you paid for the domains. The credit in turn would be available towards the payment of your future domain purchases. B) We can offer you a full refund as this was an error on our part. There is no possibility we can provide you the domains as they should not have been available for sale when you found them on our domain marketplace. We do apologize for the inconvenience. Thank you for using Pool.com Regards, Pool.com Customer Service Question Reference #050729-000053 --------------------------------------------------------------- Date Created: 07/29/2005 11:26 AM Last Updated: 07/29/2005 11:26 AM Status: Solved [---001:001871:50604---] Jamie H. Customer Service +1-613-221-1210 www.pool.com POOL.COM A BIG __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

08-02-2005, 01:15 PM	#3
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	you edited the names from the title? __________________ I don't use ICQ anymore.

08-02-2005, 01:16 PM	#6
Platinum Lantern Confirmed User Join Date: Jan 2002 Location: Shreveport, LA Posts: 1,564	Hey Mike23, They good thing is you have the option to get a full refund back instead of just the option of "store credit" __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60.

08-02-2005, 02:06 PM	#10
VirtuMike Confirmed User Join Date: May 2002 Location: Seat 1A Posts: 2,483	Fuckers. __________________ Host it in AMSTERDAM at EUROTIVITY! - We also offer BACKUP SERVICES! XYZZY4L

08-02-2005, 01:14 PM	#2
jawanda Confirmed User Join Date: Feb 2003 Posts: 6,040	that's pretty gay. get your money back and move on -p

08-02-2005, 01:16 PM	#4
Hornydog4cooter Confirmed User Join Date: Jan 2005 Posts: 2,859	um there bad ... What are you going to do?

08-02-2005, 01:16 PM	#5
galleryseek Confirmed User Industry Role: Join Date: Mar 2002 Posts: 8,234	fuck that, they should give you a full refund PLUS more $.

08-02-2005, 01:17 PM	#7
MetaMan I AM WEB 2.0 Industry Role: Join Date: Jan 2003 Posts: 28,682	i have personally never had a problem with pool.com, they are in my books, i am still trying to understand the situation, did you get them on the marketplace ie you bidded for them and won the auction (not on backorder)?

08-02-2005, 01:22 PM	#8
Sosa In Tushy Land Join Date: Oct 2002 Location: Nebraska Posts: 40,149	that sucks. I would def get your money back, but then also get some money credited to your account for the problem.

08-02-2005, 02:09 PM	#11
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,515	they are idiots,i spent over 10k last months on domains with them and one time due to waiting my new CCs i forgot to do a payment for like 2 weeks for a domain that i won at $60 and they closed my account.!

08-02-2005, 02:10 PM	#12
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,515	btw,the 1st domain was kickass.....shitty deal you didnt get it